Drive customer service excellence while boosting your store's reputation with this cutting-edge app that integrates survey popups and customer review badges. With its smart, interactive survey opt-in popups, the customer's express consent is effortless, ensuring a smooth and transparent data collection process. The opt-in window is triggered on the order "thank you" page, fostering timely feedback collection.
This eco-system not only acts as a platform for customer opinion collection, rather, it diligently follows the shipping duration set by you, enables Google to send survey requests in due time, ensuring optimum response rates. The smart time buffer feature (up to 7 days) compensates for any unforeseen delays and fosters the receipt of sincere, thoughtful evaluations over hurried ones, improving your customer-centric strategies.
What sets this app apart is its automated customer review badge placement feature, which provides an effortless means to showcase your business' credibility and earn your customer's trust. Utilize this tool to gain robust feedback, derive actionable insights, and form a solid service improvement plan. It guarantees a higher likelihood of receiving positive reviews, further enhancing your business reputation and inevitable growth.