Enorm Ask a question

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Allow customers to ask questions on products, aiding in understanding popular items.
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What Owlfred thinks...

Enorm Ask a Question is a great tool to engage with customers by allowing them to ask questions directly on product pages, helping you understand popular products better.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
July 12, 2024

Unlock Customer Engagement with Direct Product Questions

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Engage your customers deeper by offering the opportunity to ask questions regarding your products directly via your product page. This robust app offers the functionality for customers to not just discuss one product, but as many as they find intriguing. Enhancing customer interactivity, it also allows you to better comprehend which products your audience finds most captivating.

Upon customer inquiries, you'll be instantly notified via email, enabling you to promptly cater to their curiosities. Whether it's an immediate response on the question board or a personal email, you have the flexibility to select your preferred response method. Your answers will be visible on the very product pages where the questions were posted, fostering an engaging and informative platform for other shoppers.

The ease of customization ensures this app can seamlessly integrate into your Shopify store while maintaining a responsive layout for all devices. This app empowers you to not just promote your products but build a relationship with your shoppers, converting curiosity to satisfaction and retention.

Features

Allow customers to ask questions about products directly on the product page for enhanced interactivity
Receive instant email notifications every time a customer inquires about a product for prompt responses
Customize the "ask a question" button to seamlessly match your theme for a cohesive look
Maintain a responsive layout for all devices to ensure a user-friendly experience
Foster an engaging platform for shoppers by displaying answers on product pages, building relationships with customers.

Benefits

Engage customers directly on product pages to enhance interactivity and understand popular products
Receive instant email notifications of customer inquiries for prompt responses and personalized communication
Seamlessly integrate into your Shopify store with customizable ask a question button for responsive customer engagement

About the Vendor

EnormApps
Sr No 6, Plot no 18, Tapovan society, Pune, MH, 411021, IN
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Sr No 6, Plot no 18, Tapovan society, Pune, MH, 411021, IN Map

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Pricing

$3.99/month. Free trial available.
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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Hoot Hoot! Introducing "Enorm Ask a Question," a nifty tool that bridges the gap between merchants and their customers by providing a question-and-answer platform directly on product pages. Merchants, you'll be able to comprehend customer queries on popular products thanks to the clean, responsive layout, and customers, you're encouraged to ask as many questions as you like on any number of products. The app garners a solid 4.8-star average rating, with several impressive reviews in its nest. Not only is question notification via email a feather in its cap, but you'll also appreciate the customizable 'ask a question' button, intended to blend seamlessly with your existing theme. For a mere $3.99/month after a 7-day free trial, this app is a hoot for any Shopify merchant wanting to enhance customer interaction and understanding. But remember, it's a backend app, so no need to worry about lack of install numbers. This indeed ups the ante in support ticket management and other support needs. EnormApps, you have indeed flown above the forest with this one!

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Frequently Asked Questions

How does a support ticket management system improve customer engagement?
A support ticket management system is crucial for improving customer engagement. It increases efficiency in handling customer issues, ensures faster resolution times, and keeps customers in the loop about the status of their queries. This consistent communication ultimately improves customer satisfaction and loyalty.
Why is understanding customer needs essential for a business?
Understanding customer needs is essential as it helps businesses develop products and services that meet those needs. This can lead to improved customer satisfaction, prompting repeat purchases and fostering customer loyalty. It also gives businesses a strategic advantage in a competitive market.
How can a business effectively engage customers with its products?
A business can effectively engage customers with its products by offering high-quality products that meet their needs, providing excellent customer service, and listening to customer feedback. Regular and meaningful communication via various channels also plays a huge role in maintaining and escalating customer engagement.
What kind of questions can help a business uncover its customers' needs?
Questions that help uncover customers' needs often revolve around their problems and how your product or service can solve them. These can include 'What challenges are you currently facing with X?', 'What would an ideal solution look like for you?' or 'How can our product/service improve your experience with X?'. These questions help identify gaps in the market and opportunities for product development.

Shopify App Comparison: Enorm Ask a question vs DeskMoz ‑24x7 Live Chat Agents - which is better?

Enorm Ask a question and DeskMoz 24x7 Live Chat Agents offer different solutions for enhancing customer interaction and support on your Shopify store. Enorm Ask a question allows customers to ask questions directly on product pages, increasing interactivity and helping you understand which products are most popular. You receive instant email notifications of customer inquiries for prompt responses and personalized communication. The app also allows customization of the ask a question button to seamlessly match your store's theme, and visible answers on product pages create an informative platform for other shoppers. This app is great for building relationships with customers, converting curiosity to satisfaction and retention. We highly recommend giving Enorm Ask a question a try for a more engaging and interactive customer experience.

On the other hand, DeskMoz 24x7 Live Chat Agents stands out with its dedicated team of professional customer support agents available around the clock. These in-house agents are well-equipped to handle customer inquiries and issues through live chat, email, and social media, providing incredible omnichannel customer support. They can also manage your store's CMS and back-end functionalities for seamless order tracking, modification, replacement, and refunds. With fast initial response times and high customer satisfaction ratings, this app can improve your customer service performance metrics. If you're looking for a comprehensive customer support solution with round-the-clock assistance, we recommend trying DeskMoz 24x7 Live Chat Agents to revolutionize your customer support and give your store the edge it needs.

Attribute
Enorm Ask a question Shopify AppEnorm Ask a question
DeskMoz ‑24x7 Live Chat Agents Shopify AppDeskMoz ‑24x7 Live Chat Agents
Average Rating 4.8 out of 5 5 out of 5
Number of Reviews 33 4
Estimated Installs 0 0
Min Price $3.99 $199.00
Max Price $3.99 $5994.00
Works With Zapier, Hubspot
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