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The best abandoned cart apps for Shopify in 2024

Written by
Adam Sturrock
Published on
May 7, 2024

Shopify is a popular e-commerce platform with a vast user base, catering to various businesses ranging from startups to established enterprises. The platform's flexibility and wide range of features make it a top choice for merchants looking to launch and expand their online stores.

One common challenge that Shopify store owners face is cart abandonment, where customers leave the website without completing their purchase. To address this issue, there are numerous abandoned cart apps available in the Shopify App Store that can help merchants recover lost sales and improve conversion rates.

Choosing the right abandoned cart app for your Shopify store is crucial to reducing cart abandonment rates and maximizing revenue. The effectiveness of these apps can greatly impact the overall success and profitability of an e-commerce business.

Whether you are a new Shopify store owner looking to decrease cart abandonment or a seasoned merchant seeking to optimize your recovery strategies, selecting the best abandoned cart app is essential for enhancing the customer shopping experience and boosting sales.

In this guide, we will highlight some of the top abandoned cart apps for Shopify in 2024 that are designed to help merchants recover abandoned carts, re-engage customers, and drive conversions. These apps offer a range of features and functionalities to suit different business needs and objectives, making them valuable tools for improving the performance of your Shopify store.

Shopify, the leading e-commerce platform, is home to over 2 million active stores, representing a substantial 20% of the global e-commerce market. Shopify is especially renowned for accommodating a diverse range of merchants, from newcomers setting up their first store to large enterprises and household brands. Shopify's accessibility for beginners and scalability for major businesses make it an ideal choice for many individuals and businesses.

The platform provides a wide array of free and paid templates, effectively reducing development costs. Additionally, there are specialized Shopify agencies and experts proficient in handling a wide variety of requirements, offering a valuable resource for those who might otherwise need to build a comprehensive in-house team.

However, with over 7,000 Shopify apps available, choosing the right abandoned cart apps for your Shopify store is crucial for effective business growth and efficient operation. This selection process and the resulting abandoned cart apps utilized can significantly impact the management and scalability of a Shopify store.

With this in mind, this guide has been crafted with beginner eCommerce store owners to ambitious and sophisticated Shopify businesses in mind. The Shopify abandoned cart apps we've selected are also immensely beneficial for medium and large Shopify stores that aim to outshine their competitors.

Let's dive into our top abandoned cart app recommendations for Shopify!

#1 Shopify App Award

1. TxtCart: SMS Marketing & AI

TxtCart: SMS Marketing & AITxtCart: SMS Marketing & AISMS, MMS, SMS Marketing, Abandoned Cart, SMS Cart RecoveryTxtCart: SMS Marketing & AITxtCart: SMS Marketing & AISMS, MMS, SMS Marketing, Abandoned Cart, SMS Cart Recovery

Starter: $29/month or $290/year and save 17% - $1,000 in commission credits. Then 15% of carts recovered by us + carrier fees.\nGrowth: $79/month or $790/year and save 17% - $1,000 in commission credits. Then 10% of carts recovered by us + carrier fees.\nPro: $199/month or $1,990/year and save 17% - $1,000 in commission credits. Then 5% of carts recovered by us + carrier fees.\nEnterprise: $499/month or $4,990/year and save 17% - $1,000 in commission credits. Then 2.5% of carts recovered by us + carrier fees.

Maximize your ROI and salvage abandoned carts with an ideal, AI-enhanced SMS tool. Offering a perfect blend of automation and personal touch, this all-in-one app allows you to leverage the power of targeted 2-way SMS conversations for exceptional cart recovery rates. It's more than an SMS assistant – it's your business ally.

Boasting unique Conversational Commerce capabilities through real human interaction and AI, the tool crafts emotive texts designed to actively engage customers. With its deep-data insights, you can comprehensively understand and segment customers for optimized engagement.

Grow an entirely compliant marketing subscriber list, and streamline your activities with this stress-free SMS automation tool. Experience the efficiency and resourcefulness of having the only SMS tool eCommerce merchants will ever need at their fingertips.

TxtCart: SMS Marketing & AI is developed and maintained by TxtCart.

TxtCart: SMS Marketing & AI has an average rating of 4.7 out of 5 stars with 143 reviews from Shopify stores.

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#2 Shopify App Award

2. Abandoned Cart Recovery w. GPT

Abandoned Cart Recovery w. GPTAbandoned Cart Recovery w. GPTThe Future of Online RetailAbandoned Cart Recovery w. GPTAbandoned Cart Recovery w. GPTThe Future of Online Retail

Free to install

Equip your online store with Robosell Recovery, the Abandoned Cart Recovery solution leveraging advanced AI technology, ChatGPT, for optimal personalization. Uniquely designed to identify and address customers who have abandoned their carts, checkout, or even simple browsing, this Shopify app is unlike generic recovery tools that rely solely on limited, traditional templates.

Tuned into the ever-evolving needs of your online marketplace, Robosell Recovery transcends one-size-fits-all solutions. Using ChatGPT, it generates engaging and personalized interactions that captivate hold-out customers and lure them back to your store. This groundbreaking use of AI technology continually adapts and learns, ensuring a responsive approach that aligns with your customers' behavior.

Seamlessly integrated into your Shopify admin panel, this application enables real-time monitoring of cart abandonment and customer dropout. Embrace a dynamic approach to customer recovery with Robosell Recovery. Secure higher recovery rates, foster customer engagement, and drive your e-commerce business towards the policies that matter.

Abandoned Cart Recovery w. GPT is developed and maintained by Robosell.

Abandoned Cart Recovery w. GPT has an average rating of 4.5 out of 5 stars with 7 reviews from Shopify stores.

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#3 Shopify App Award

3. Pushdaddy WhatsApp, Live Chat

Pushdaddy WhatsApp, Live ChatPushdaddy WhatsApp, Live ChatApp dashboardPushdaddy WhatsApp, Live ChatPushdaddy WhatsApp, Live ChatApp dashboard

Free to install. Additional charges may apply.

Enhancing your customer communication just got effortless with this excellent tool. Seamlessly switch between WhatsApp and Live Chat to keep your customer conversations engaging and responsive. Handle multiple queries simultaneously with the provision for multiple operators, ensuring every customer query is duly attended to.

This app goes beyond just communication, it also specializes in automation features specifically tailored for your Shopify store. Be it order confirmations or abandoned cart recovery, each interaction is designed to drive successful conversions, effectively extending and enriching your customer's buying journey.

This tool does not just stop at improved communication and marketing automation. It also incorporates critical elements like FAQ Answers, enabling your customers to get instant clarifications on common queries. Keep your customers updated on their order statuses instantly, hence taking their customer experience to a new level.

Why not amplify customer engagements by tapping into the power of social media? With this tool's capability to add Facebook Messenger and Instagram, social media marketing is just a click away. Coupled with push notifications, extend your outreach and keep your customers informed about the latest offerings and promotions.

Do you need more? Think of review collection, tracking updates, sign-up forms, and much more. This tool is an all-encompassing bridge between your store and customers, providing a roadmap to a delightful customer journey. Choose this tool for enhanced customer service, easy communication, and seamless marketing automation.

Pushdaddy WhatsApp, Live Chat is developed and maintained by Pushdaddy.

Pushdaddy WhatsApp, Live Chat has an average rating of 4.3 out of 5 stars with 4186 reviews from Shopify stores.

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4. PushOwl & Brevo: Email, Push

PushOwl & Brevo: Email, PushPushOwl & Brevo: Email, PushCreate and send email marketing, newsletters, SMS and web push.PushOwl & Brevo: Email, PushPushOwl & Brevo: Email, PushCreate and send email marketing, newsletters, SMS and web push.

Free plan available Web Push: $19 / month or $205.20/year and save 10% Email: $19 / month or $205.20/year and save 10%

Make the most of your store traffic with a powerful tool that enables you to convert anonymous visitors into customers in a seamless, non-intrusive manner. PushOwl’s web push technology is a game-changer for businesses looking to maintain contact with interested visitors without the need for personal information such as email addresses or phone numbers.

Easily transform single clicks into promising subscriptions, effectively maximising your store's potential reach. This app takes a step further by sending timly web push notifications about exclusive products and enticing offers right to your subscriber's device screens. Positioned as a potent marketing channel, it targets anonymous shoppers instantly, aiding in swift conversion and bolstering your overall revenue.

There is real power in every click and this application harnesses it, transforming anonymous traffic into valuable customer engagements. Step into the realm of streamlined marketing and audience conversion with ease, reliability, and efficacy.-

PushOwl & Brevo: Email, Push is developed and maintained by PushOwl powered by Brevo.

PushOwl & Brevo: Email, Push has an average rating of 5 out of 5 stars with 2936 reviews from Shopify stores.

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5. Postscript SMS Marketing

PushOwl & Brevo: Email, PushPostscript SMS MarketingDashboard of your SMS marketing automationsPushOwl & Brevo: Email, PushPostscript SMS MarketingDashboard of your SMS marketing automations

Free plan available. Free trial available.

Transform the way you interact with your customers with an advanced app that enables you to orchestrate meaningful conversation at every step of the purchase journey. Nudge your customers subtly towards a purchase, personalize your approach across scales, and seamlessly comply with all regulatory laws with an innovative SMS marketing tool.

Enrich your customer contact list and create strategies, underpinned by deep insights, that resonate with your targeted audience. Use the app to understand customer needs and respond to queries swiftly and efficiently. This app cultivates a deep sense of brand loyalty, ultimately driving an increased propensity for purchases.

Furthermore, the value of this app doesn't stop there. Imagine having a personal sales team at your fingertips. The app equips users with a fleet of expertly trained sales associates, armed with purpose-built software to engage and convert subscribers into gratified customers. This two-pronged strategy combines advanced technology with human touch, bringing you closer to your customers like never before.

No matter the scale of the business, this multifaceted app reshapes how you engage, serve, and convert customers. It is an essential tool for those serious about optimizing customer relationships and unlocking unprecedented sales growth.

Postscript SMS Marketing is developed and maintained by Postscript.

Postscript SMS Marketing has an average rating of 4.8 out of 5 stars with 1954 reviews from Shopify stores.

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We hope you found this guide on the top abandoned cart apps for Shopify useful.

Did we miss an app you think should be included in this guide, please let us know!

Top Shopify abandoned cart apps FAQ

Which abandoned cart apps do I need for my Shopify store?

You’ll want to take advantage of the many abandoned cart apps and integrations available to make your Shopify store the best it can be. Every abandoned cart app highlighted in this article can help take your Shopify store to the next level! With that said, if you can't find what you're looking for in this guide, we recommend checking our comprehensive list of every Shopify abandoned cart app!

What is the best abandoned cart app for Shopify?

The Shopify App Store is always adding new apps, but by analyzing merchant reviews, average ratings, estimated install counts, pricing and other signals we've identified that TxtCart: SMS Marketing & AI is one of the top Shopify abandoned cart apps available for merchants in 2024.

With that said, it’s not always the best idea to just go for the most popular app or our recommendations. Always look at how many Shopify stars the app has and what the reviews are saying about the app itself. Where possible, we highly recommend testing apps you are considering by leveraging free trials before commiting to any fixed monthly subscription costs.

Why do I need to install a Shopify abandoned cart app?

Whilst Shopify comes with a broad range of features and capabilities out of the box, many abandoned cart apps go above and beyond what Shopify can provide. Every store has unique requirements and a diverse range of apps are available to meet these needs.

How many abandoned cart apps are recommended for Shopify?

We recommend including atleast one abandoned cart app for your Shopify store if this type of app would be beneficial for your store. There are a lot of free options out there and some great abandoned cart apps that will help you run your business as smoothly as possible.

Can I build my own custom abandoned cart app for Shopify?

The short answer is yes ofcourse! Shopify provides a lot of great documentation to build abandoned cart apps.

The longer answer is that you should weigh up the upfront time, resources and costs of building a custom apps vs finding a abandoned cart app that handles the majority of your requirements for free or for a low monthly fee.

Ofcourse if you can't find a suitable abandoned cart Shopify app to meet your needs then it's definitely worth investigating what it would take to build the app of your dreams!

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