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The best cart recovery apps for Shopify in 2024

Written by
Adam Sturrock
Published on
May 19, 2024

Shopify has swiftly gained popularity as an eCommerce platform that caters to businesses of all shapes and sizes. With millions of active stores functioning on it, ranging from first-time entrepreneurs to bustling enterprises, its unanimous ability to cater to both sides of the spectrum effortlessly has granted it its well-deserved repute.

A key feature is the expansive library of Shopify apps, directly addressing varied merchant requirements and enhancing their store functionality. Among these, the cart recovery apps play a pivotal role in overall sales improvement. High cart abandonment is indeed a vexing issue faced by many online merchants and, if left unchecked, can command a heavy toll on profits.

As of 2024, the Shopify app store is teeming with over 8,000 applications. The potential to choose from such a broad range is fantastic but can also induce some confusion, especially with newer app categories like cart recovery.

This crucial guide has been designed with the intent of assisting all Shopify merchants, especially those experiencing high cart abandonment rates, by introducing top-of-the-line cart recovery apps. It's important to remember that an effective cart recovery app can stir your store towards diminished cart abandonment, optimize user experience, and, in turn, spur sales growth.

So, hop on board as we navigate through our curated list of the best Shopify cart recovery apps in 2024, aimed at enhancing your store's shopping experience and streamlining revenue generation.

Shopify, the leading e-commerce platform, is home to over 2 million active stores, representing a substantial 20% of the global e-commerce market. Shopify is especially renowned for accommodating a diverse range of merchants, from newcomers setting up their first store to large enterprises and household brands. Shopify's accessibility for beginners and scalability for major businesses make it an ideal choice for many individuals and businesses.

The platform provides a wide array of free and paid templates, effectively reducing development costs. Additionally, there are specialized Shopify agencies and experts proficient in handling a wide variety of requirements, offering a valuable resource for those who might otherwise need to build a comprehensive in-house team.

However, with over 7,000 Shopify apps available, choosing the right cart recovery apps for your Shopify store is crucial for effective business growth and efficient operation. This selection process and the resulting cart recovery apps utilized can significantly impact the management and scalability of a Shopify store.

With this in mind, this guide has been crafted with beginner eCommerce store owners to ambitious and sophisticated Shopify businesses in mind. The Shopify cart recovery apps we've selected are also immensely beneficial for medium and large Shopify stores that aim to outshine their competitors.

Let's dive into our top cart recovery app recommendations for Shopify!

#1 Shopify App Award

1. Ctx: WhatsApp Chat + Marketing

Ctx: WhatsApp Chat + MarketingCtx: WhatsApp Chat + Marketingmultiple choice for whatsapp chat buttonCtx: WhatsApp Chat + MarketingCtx: WhatsApp Chat + Marketingmultiple choice for whatsapp chat button

Free plan available. Free trial available.

Experience a unified widget that redefines how seamless customer interaction can be with multiple functionalities ranging from initiating WhatsApp chats to following up on abandoned checkouts, all from a single dashboard. This application seamlessly integrates with your existing communication system, ensuring uninterrupted and personalized conversation with your customers.

This smart tool notably excels in streamlining user interactions, employing both manual and automated methods to recover abandoned checkouts, confirm orders, verify Cash-on-Delivery (COD) orders, complete order fulfillment, and even request customer reviews. Its flexibility extends to a mobile app option that adds another layer of convenience and efficiency to managing abandoned carts and other WhatsApp messages on the go.

The application not only enhances communication, but also paves the way for effective organization of customer interactions. It uses the WhatsApp business API, boasting ready-to-use templates, the option for custom template creation, and allows for broadcasting to a vast audience. On top of its powerful messaging capabilities, this widget sports a robust Chat Panel/Inbox to handle any customer queries swiftly and effectively, combined with an easy-access FAQ section and Order Tracking feature, bringing all your customer support needs under one roof.

Ctx: WhatsApp Chat + Marketing is developed and maintained by Softpulse Infotech.

Ctx: WhatsApp Chat + Marketing has an average rating of 4.8 out of 5 stars with 721 reviews from Shopify stores.

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#2 Shopify App Award

2. Cartly Abandoned Cart Recovery

Cartly Abandoned Cart RecoveryCartly Abandoned Cart RecoveryAll-in-one Abandoned Cart Recovery DashboardCartly Abandoned Cart RecoveryCartly Abandoned Cart RecoveryAll-in-one Abandoned Cart Recovery Dashboard

Free plan available. Free trial available.

Convert unnoticed potential into real profits with an effective abandoned cart recovery solution. Designed to dramatically curb lost revenue, the app proficiently tracks in-progress carts and checkouts. It retargets potential customers through a savvy system of automated email marketing and web push notifications.

Unlike your average recovery tool, this app offers a unique Spin-a-sale wheel feature that introduces a fun, interactive element to your e-commerce website. Encourage conversions by delivering discount codes via this virtual game of chance, injecting novel excitement into your customer's shopping experience while simultaneously enticing them towards making a purchase.

Beyond just notifications, the app is instrumental in designing cogent email marketing campaigns. It embraces simplicity and reliability, ensuring hassle-free integration and operation for your online store. Experience a comprehensive, yet effortless approach to transforming your abandoned carts into successful sales with this effective recovery tool.

Cartly Abandoned Cart Recovery is developed and maintained by Care Cart.

Cartly Abandoned Cart Recovery has an average rating of 4.8 out of 5 stars with 1127 reviews from Shopify stores.

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#3 Shopify App Award

3. FAVS Wishlist Bar

FAVS Wishlist BarFAVS Wishlist BarThe app will add buttons to all pages automatically.FAVS Wishlist BarFAVS Wishlist BarThe app will add buttons to all pages automatically.

From $9.95/month. Free trial available.

Understanding customer preferences is a crucial aspect of the online shopping experience. Go beyond a one-size-fits-all approach, cultivating an atmosphere of personalization and comfort for your shoppers with an elegant wishlist app. Ensuring potential prospects can effortlessly save and revisit their adored items, this app promises to strengthen customer retention and boost engagement.

The app furnishes shoppers with periodic notifications about inventory updates, enticing discounts, or upcoming sales, tactfully nudging them to revisit their wishlists. This not only revives the buyer's interest but also provides enticing incentives for them to move ahead with the purchase.

From a merchant's perspective, this app is a gold mine for valuable customer insights. By monitoring products saved to wishlists, discern discerning patterns, and product preferences, business owners can customize their marketing strategies effectively. Such data-driven appraisals help merchants to concentrate their ad spend met on well-liked items, consequently optimizing their ROI.

Creatively meshing personal customer experiences with analytical data, this app harmonizes the benefits of personalized e-commerce with strategic business solutions. It's not just about remembering products, but about profitably anticipating and serving customer demands.

FAVS Wishlist Bar is developed and maintained by Product Hero Ltd..

FAVS Wishlist Bar has an average rating of 5 out of 5 stars with 9 reviews from Shopify stores.

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4. Baback ‑ Exchanges & Returns

Baback ‑ Exchanges & ReturnsBaback ‑ Exchanges & ReturnsAsk for pickupBaback ‑ Exchanges & ReturnsBaback ‑ Exchanges & ReturnsAsk for pickup

$129/month. Free trial available.

Handling post-purchase concerns is a crucial aspect for any Shopify merchant seeking to keep their customers satisfied, which is exactly the focus of this particular app. Dive into the world of smooth exchanges and returns with an easy-to-use interface that elevates the post-sale shopping experience for your users.

This application serves as a comprehensive suite for managing shopper's post-purchase concerns, providing an elegant frontend that supports swift exchanges, convenient coupon features, and hassle-free returns for refunds. It's not just about the customers; merchants also gain significant control with a clear and comprehensive logistics interface that ensures organized inventory management.

Moreover, the app promotes greater customer retention by offering an exceptional return experience. It takes a proactive approach, encouraging patrons to choose exchanges or shop with coupons instead of opting for refunds, thereby maintaining your sales cycle.

This solution simplifies the often complex process of managing post-purchase experiences. Not only does it help lower potential conflicts by ensuring a smooth return and exchange process, but it also aids in laying down a platform where merchants can effectively manage the logistical aspects. Embrace the ease of handling post-purchase processes while enhancing customer loyalty as they enjoy seamless shopping experiences.

Baback ‑ Exchanges & Returns is developed and maintained by Baback.

Baback ‑ Exchanges & Returns has an average rating of 5 out of 5 stars with 11 reviews from Shopify stores.

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5. FX Abandoned Cart Recovery SMS

Baback ‑ Exchanges & ReturnsFX Abandoned Cart Recovery SMSAbandoned checkout ListBaback ‑ Exchanges & ReturnsFX Abandoned Cart Recovery SMSAbandoned checkout List

Free plan available

Seize every sale opportunity by utilizing professional, automated abandoned cart recovery. This easy-to-implement application requires no coding expertise and can begin working immediately after installation, initiating a push against cart abandonment and streamlining pathway to sales recovery.

Enjoy flexible email template settings that allow for quick customization to align with your brand identity. The application's automation feature sends well-timed, beautifully crafted emails designed to entice customers back to complete their transactions. No need for manual tracking or interference, just sit back and let the app do its magic.

With an underlying system that guarantees high email delivery rates, the mechanism ensures your emails land directly in your customers' inboxes, not their spam folders. This app has been crafted by seasoned professionals with over a decade of experience in this field. They understand the nuances of eCommerce, so you can trust their crafted solution to steadily bring back lost sales, thereby improving your bottom line.

Benefit from dedicated support available to address any issues or queries promptly, providing a smooth and efficient user experience. This app is not simply a solution; it's a strategic move to ramp up your revenue streams and foster consumer loyalty. So why wait? Begin your journey of retaining customers and reclaiming abandoned carts today.

FX Abandoned Cart Recovery SMS is developed and maintained by FxCommerce.

FX Abandoned Cart Recovery SMS has an average rating of 4.9 out of 5 stars with 49 reviews from Shopify stores.

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We hope you found this guide on the top cart recovery apps for Shopify useful.

Did we miss an app you think should be included in this guide, please let us know!

Top Shopify cart recovery apps FAQ

Which cart recovery apps do I need for my Shopify store?

You’ll want to take advantage of the many cart recovery apps and integrations available to make your Shopify store the best it can be. Every cart recovery app highlighted in this article can help take your Shopify store to the next level! With that said, if you can't find what you're looking for in this guide, we recommend checking our comprehensive list of every Shopify cart recovery app!

What is the best cart recovery app for Shopify?

The Shopify App Store is always adding new apps, but by analyzing merchant reviews, average ratings, estimated install counts, pricing and other signals we've identified that Ctx: WhatsApp Chat + Marketing is one of the top Shopify cart recovery apps available for merchants in 2024.

With that said, it’s not always the best idea to just go for the most popular app or our recommendations. Always look at how many Shopify stars the app has and what the reviews are saying about the app itself. Where possible, we highly recommend testing apps you are considering by leveraging free trials before commiting to any fixed monthly subscription costs.

Why do I need to install a Shopify cart recovery app?

Whilst Shopify comes with a broad range of features and capabilities out of the box, many cart recovery apps go above and beyond what Shopify can provide. Every store has unique requirements and a diverse range of apps are available to meet these needs.

How many cart recovery apps are recommended for Shopify?

We recommend including atleast one cart recovery app for your Shopify store if this type of app would be beneficial for your store. There are a lot of free options out there and some great cart recovery apps that will help you run your business as smoothly as possible.

Can I build my own custom cart recovery app for Shopify?

The short answer is yes ofcourse! Shopify provides a lot of great documentation to build cart recovery apps.

The longer answer is that you should weigh up the upfront time, resources and costs of building a custom apps vs finding a cart recovery app that handles the majority of your requirements for free or for a low monthly fee.

Ofcourse if you can't find a suitable cart recovery Shopify app to meet your needs then it's definitely worth investigating what it would take to build the app of your dreams!


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