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The best contact form apps for Shopify in 2024

Written by
Adam Sturrock
Published on
June 20, 2024

Shopify, a popular e-commerce platform, hosts a vast array of apps to assist its over 2 million active stores worldwide. Whether you're a novice dipping your toes into online retail or a seasoned entrepreneur running a thriving digital empire, Shopify's diverse app selection caters to a broad spectrum of business needs.

Among the myriad apps available, contact form apps play a crucial role in enhancing communication between merchants and customers. In the ever-evolving e-commerce landscape, effective customer engagement is paramount for driving sales and building brand loyalty.

Choosing the best contact form app for your Shopify store can streamline inquiries, gather essential customer data, and foster meaningful interactions. The right app can not only simplify the communication process but also contribute to the overall success and growth of your online business.

Whether you're looking to collect feedback, enable customer inquiries, or create custom forms, the contact form apps featured in this guide are tailored to meet the diverse needs of Shopify merchants in 2024. Let's explore the top contact form apps recommended for Shopify to elevate your customer communication strategy!

Shopify, the leading e-commerce platform, is home to over 2 million active stores, representing a substantial 20% of the global e-commerce market. Shopify is especially renowned for accommodating a diverse range of merchants, from newcomers setting up their first store to large enterprises and household brands. Shopify's accessibility for beginners and scalability for major businesses make it an ideal choice for many individuals and businesses.

The platform provides a wide array of free and paid templates, effectively reducing development costs. Additionally, there are specialized Shopify agencies and experts proficient in handling a wide variety of requirements, offering a valuable resource for those who might otherwise need to build a comprehensive in-house team.

However, with over 7,000 Shopify apps available, choosing the right contact form apps for your Shopify store is crucial for effective business growth and efficient operation. This selection process and the resulting contact form apps utilized can significantly impact the management and scalability of a Shopify store.

With this in mind, this guide has been crafted with beginner eCommerce store owners to ambitious and sophisticated Shopify businesses in mind. The Shopify contact form apps we've selected are also immensely beneficial for medium and large Shopify stores that aim to outshine their competitors.

Let's dive into our top contact form app recommendations for Shopify!

#1 Shopify App Award

1. Powerful Contact Form Builder

Powerful Contact Form BuilderPowerful Contact Form BuilderModern design, easy to customPowerful Contact Form BuilderPowerful Contact Form BuilderModern design, easy to custom

Free plan available. Free trial available.

Presenting an exemplary tool to effortlessly design impressive forms without the need for coding, the Powerful Contact Form Builder is a monumental leap toward seamless online form creation. It delivers substantial ease of use by seamlessly integrating with several third-party applications like Mailchimp, Klavio, Ominisend, SendinBlue, Google Calendar, and more.

The intuitive interface offers the choice to present customized forms on a diverse range of pages, including product pages, collection pages, your cart page, and even the website home page. This indispensable tool not just fulfills your form building needs but also caters to the diverse need of your customers by letting them upload files or images while submitting the form. This "form upload" feature is a marvel in simplified form creation.

One of its standout features is the ability to customize your registration form with distinct fields. By leveraging this feature, you can gather crucial customer information, ultimately enhancing your customer understanding and engagement. Rich in features and easy in operation, this app takes user experience in form creation to unparalleled heights. It's truly a must-have app for those wanting a structured, professional approach towards online communication and file sharing with their customers.

Powerful Contact Form Builder is developed and maintained by PowerfulForm.com.

Powerful Contact Form Builder has an average rating of 4.9 out of 5 stars with 1590 reviews from Shopify stores.

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#2 Shopify App Award

2. Hulk Form Builder

Hulk Form BuilderHulk Form BuilderWe provide simple form creation with file uploads.Hulk Form BuilderHulk Form BuilderWe provide simple form creation with file uploads.

Free plan available. Free trial available.

Tailor your business's communication channel to match your brand aesthetic and functionality with this unique and adaptable form builder app. Whether you require simple contact forms or intricate, multi-step questionnaires, this app got you covered. It offers diverse form templates that harmonize seamlessly with recent Shopify themes, ensuring consistency in your store's appearance.

Error redundancy is a game-changer, thanks to Google reCaptcha support that curtails fraudulent form submissions. But it doesn't stop there - the robust mobile responsiveness of this app ensures flawless performance on any device, cementing an outstanding user experience.

Every aspect of your form is under your command. Customize each part to align with your brand's identity, and enrich the information you collect with UTM tracking. In addition to this, users can also upload multiple files and images, empowering a more thorough and versatile data collection process.

Looking for simplicity that doesn't compromise on aesthetics or performance? This form builder app has you covered. With a smooth workflow and crystal clear interface, enhancing your on-site communication has never been easier or more stylish.

Hulk Form Builder is developed and maintained by HulkApps.com.

Hulk Form Builder has an average rating of 4.9 out of 5 stars with 1376 reviews from Shopify stores.

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#3 Shopify App Award

3. SeedGrow WhatsApp Chat Widget

SeedGrow WhatsApp Chat WidgetSeedGrow WhatsApp Chat WidgetAdd different WhatsApp member accounts based on your campaignsSeedGrow WhatsApp Chat WidgetSeedGrow WhatsApp Chat WidgetAdd different WhatsApp member accounts based on your campaigns

Free plan available. Free trial available.

Enhance your online customer experience with a streamlined communication tool that instantly connects your visitors to your business via WhatsApp. No more long waiting times for inquiries - with real-time interaction via the universally renowned messaging platform, closing deals has never been easier.

Not only does this app facilitate instant, efficient communication, but it also offers customization options for your WhatsApp floating widget that are both intuitive and easy to preview. Tailor-design the appearance of your WhatsApp button and regulate its display conditions to suit the unique needs of your business.

Moreover, this dynamic tool eases your compliance worries. Stay on the right side of GDPR regulations with built-in notice features. Adeptly manage your team's availability by conveniently showing or hiding agents on their days off. Set the boundaries, take control of your online shopping experience, and take the first step in upgrading your Shopify store to a WhatsApp Business today!

SeedGrow WhatsApp Chat Widget is developed and maintained by SeedGrow.

SeedGrow WhatsApp Chat Widget has an average rating of 4.8 out of 5 stars with 140 reviews from Shopify stores.

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4. Improved Contact Form

Improved Contact FormImproved Contact FormExample Contact Form on DesktopImproved Contact FormImproved Contact FormExample Contact Form on Desktop

Free plan available

Experience simplicity at its finest with an advanced communication tool designed to bridge the gap between merchants and customers easily. With its primary function as a floating 'contact us' button visible on all your webpages, this app ensures seamless dialogue between you and your customers all around-the-clock, delivering their messages straight into your inbox.

But it's more than just a communication tool. With a vast array of widget options, it serves as a powerful aid designed to heighten engagement and escalate purchases. From straightforward lead capture forms that help grow your customer base, to promotional banners that showcase your latest products or deals, it has got you covered. Leverage coupon popups to incentivize purchases, and employ social media buttons to amplify your online presence. Plus, all these functionalities can be integrated into your store with just a single click.

Designed to enrich the user experience and bolster sales, it transforms your online store into a high-performing, customer-friendly platform. Embrace real-time customer interaction and various engagement features to fuel the growth of your online business.

Improved Contact Form is developed and maintained by Awio.

Improved Contact Form has an average rating of 4.5 out of 5 stars with 234 reviews from Shopify stores.

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5. qikify Contact Form Builder

Improved Contact Formqikify Contact Form BuilderGather exactly information with many types of fieldsImproved Contact Formqikify Contact Form BuilderGather exactly information with many types of fields

Free plan available. Free trial available.

Unlock the potential of form creation with this intuitive, no-coding required solution. Designed to streamline the process of creating custom forms for a range of needs including inquiries, wholesale orders, and customer surveys, this app offers a streamlined path to convert leads, boost contact lists, and amplify customer service.

Highlights of this robust tool include proficient in-app submission management, enabling merchants to efficiently handle received inputs. Also, the synchronization feature with major mailing applications ensures seamless communications. Elevating the standard 'contact us' form to a powerful tool for growth, interactions cease to be just about addressing inquiries, becoming opportunities for expansion and service improvement instead.

Leveraging this flexible form builder, shop owners are no longer limited to traditional form structures. They can craft their ideal interaction channels, moulding them around their specific needs and customer communication goals. This app is a comprehensive solution that equates form creation to opportunity generation, redefining the engagement process in eCommerce.

qikify Contact Form Builder is developed and maintained by qikify.

qikify Contact Form Builder has an average rating of 4.9 out of 5 stars with 630 reviews from Shopify stores.

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We hope you found this guide on the top contact form apps for Shopify useful.

Did we miss an app you think should be included in this guide, please let us know!

Top Shopify contact form apps FAQ

Which contact form apps do I need for my Shopify store?

You’ll want to take advantage of the many contact form apps and integrations available to make your Shopify store the best it can be. Every contact form app highlighted in this article can help take your Shopify store to the next level! With that said, if you can't find what you're looking for in this guide, we recommend checking our comprehensive list of every Shopify contact form app!

What is the best contact form app for Shopify?

The Shopify App Store is always adding new apps, but by analyzing merchant reviews, average ratings, estimated install counts, pricing and other signals we've identified that Powerful Contact Form Builder is one of the top Shopify contact form apps available for merchants in 2024.

With that said, it’s not always the best idea to just go for the most popular app or our recommendations. Always look at how many Shopify stars the app has and what the reviews are saying about the app itself. Where possible, we highly recommend testing apps you are considering by leveraging free trials before commiting to any fixed monthly subscription costs.

Why do I need to install a Shopify contact form app?

Whilst Shopify comes with a broad range of features and capabilities out of the box, many contact form apps go above and beyond what Shopify can provide. Every store has unique requirements and a diverse range of apps are available to meet these needs.

How many contact form apps are recommended for Shopify?

We recommend including atleast one contact form app for your Shopify store if this type of app would be beneficial for your store. There are a lot of free options out there and some great contact form apps that will help you run your business as smoothly as possible.

Can I build my own custom contact form app for Shopify?

The short answer is yes ofcourse! Shopify provides a lot of great documentation to build contact form apps.

The longer answer is that you should weigh up the upfront time, resources and costs of building a custom apps vs finding a contact form app that handles the majority of your requirements for free or for a low monthly fee.

Ofcourse if you can't find a suitable contact form Shopify app to meet your needs then it's definitely worth investigating what it would take to build the app of your dreams!

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