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The best warranties and insurance apps for Shopify in 2024

Written by
Adam Sturrock
Published on
June 20, 2024

Shopify, the popular e-commerce platform, is home to a vast array of apps designed to enhance and streamline online stores. With merchants constantly seeking ways to ensure customer satisfaction and protect their businesses, warranties and insurance apps play a crucial role in providing peace of mind to both buyers and sellers. As the e-commerce industry evolves and customer expectations shift, having the right warranties and insurance apps integrated into your Shopify store can make a significant difference in building trust with customers and mitigating risks.

Whether you're a small startup looking to instill confidence in your products or a well-established brand aiming to offer extended protection plans, choosing the best warranties and insurance apps for your Shopify store is essential. These apps can not only help you stand out in a competitive market but also establish a reputation for reliability and customer care.

In this comprehensive guide, we'll explore some of the top warranties and insurance apps available on Shopify in 2024. From warranty management tools to protection plan integrations, these apps are tailored to meet the diverse needs of Shopify merchants across different industries and business scales. By selecting the right warranties and insurance apps for your store, you can safeguard your business against uncertainties and provide customers with added confidence in their purchases.

Join us as we delve into the best warranties and insurance apps for Shopify, helping you make informed decisions to protect your business and enhance the shopping experience for your customers.

Shopify, the leading e-commerce platform, is home to over 2 million active stores, representing a substantial 20% of the global e-commerce market. Shopify is especially renowned for accommodating a diverse range of merchants, from newcomers setting up their first store to large enterprises and household brands. Shopify's accessibility for beginners and scalability for major businesses make it an ideal choice for many individuals and businesses.

The platform provides a wide array of free and paid templates, effectively reducing development costs. Additionally, there are specialized Shopify agencies and experts proficient in handling a wide variety of requirements, offering a valuable resource for those who might otherwise need to build a comprehensive in-house team.

However, with over 7,000 Shopify apps available, choosing the right warranties and insurance apps for your Shopify store is crucial for effective business growth and efficient operation. This selection process and the resulting warranties and insurance apps utilized can significantly impact the management and scalability of a Shopify store.

With this in mind, this guide has been crafted with beginner eCommerce store owners to ambitious and sophisticated Shopify businesses in mind. The Shopify warranties and insurance apps we've selected are also immensely beneficial for medium and large Shopify stores that aim to outshine their competitors.

Let's dive into our top warranties and insurance app recommendations for Shopify!

#1 Shopify App Award

1. ProtectMyOrder

ProtectMyOrderProtectMyOrderImage showing consumer feedbackProtectMyOrderProtectMyOrderImage showing consumer feedback

Free to install. 19.99% of delivery protection revenue with a minimum charge of $100 per month

Shipping management is turned seamless with ProtectMyOrder; a well-geared application designed specifically to help merchants upsell shipping protection. The app fundamentally eases the shipping process, bringing about assuredness to customers that should a hiccup happen invariably during transit, they would get a reshipment or refund instantly and smoothly.

Say goodbye to hassles of order replacement as the strategic feature of ProtectMyOrder steps in to ameliorate customer satisfaction while also acting as a new revenue stream. It offers merchants a unique advantage to retain substantial shipping protection charges, adding directly to the profit margin, benefitting the business in more ways than one.

The top-tier financial positioning secured by this app helps maximize profitability while delivering a smooth shopping experience. In contrast, its primary goal of boosting customer confidence in your brand transforms one-time customers into loyal ones, furthering overall sales growth.

With an undeniable emphasis on order security and customer satisfaction, ProtectMyOrder app is a must-have for merchants looking to streamline their shipping processes, maximize profitability, and significantly enhance customer retention.

ProtectMyOrder is developed and maintained by ProtectMyOrder.

ProtectMyOrder has an average rating of 5 out of 5 stars with 11 reviews from Shopify stores.

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#2 Shopify App Award

2. Route: Post‑Purchase Platform

Route: Post‑Purchase PlatformRoute: Post‑Purchase PlatformRoute DashboardRoute: Post‑Purchase PlatformRoute: Post‑Purchase PlatformRoute Dashboard

Free to install. Additional charges may apply.

Engulf yourself in the journey of your customers' purchasing experience with this Post-Purchase Platform. This app enhances the buying journey from the moment an order is placed until it gets delivered by creating more impactful engagement with your clients.

Minimize customer anxiety with the app's built-in shipping insurance feature; it diligently protects against loss, theft, or damage to orders. Equally important is its unique consideration of our environment, with every insured order being shipped in a carbon-neutral manner.

Beyond just transaction details, this app provides immersive package tracking to keep your clients intertwined with your brand and stay on top of their minds constantly. This engaging feature not only keeps your customers informed about their orders but also provides personalised product recommendations based on their preferences. Seize the chance to drive additional sales, all while maintaining an intimate connection between your brand and its users.

In a nutshell, this Post-Purchase Platform app brilliantly intertwines a superior shopping experience with thoughtful customer engagement mechanisms. Redefine your customers' buying journey while enhancing your brand's relationship with them.

Route: Post‑Purchase Platform is developed and maintained by RouteApp LLC.

Route: Post‑Purchase Platform has an average rating of 4 out of 5 stars with 408 reviews from Shopify stores.

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#3 Shopify App Award

3. Simply Shipping Protection

Simply Shipping ProtectionSimply Shipping ProtectionSimply Shipping Protection DashboardSimply Shipping ProtectionSimply Shipping ProtectionSimply Shipping Protection Dashboard

Free plan available

Shipping worries begone! With this savvy app, streamline your shipping process by offering direct protection to your valued customers, forgoing the need for a third-party insurer. Designed with the merchant in mind, this solution is unrivaled in its simplicity for both you and your customers - making it the perfect tool to elevate your e-commerce operations.

Claims need not be complicated, as the application condenses the process down to just a few straightforward steps. Its user-friendly interface facilitates ease of use, making claims a breeze to handle. Furthermore, this smart app comes packed with customization tools, enabling you to tailor your coverage in the manner that suits your business best.

Set your brand apart with this stellar app, which adds an additional layer of trust and reassurance for your customers. As a direct result, you'll see your customer loyalty soar and your financial risks diminish. This strategic handoff of shipping protection to your customer base encourages a self-service, empowering dynamic that benefits everyone involved.

Simply Shipping Protection is developed and maintained by Lucent Innovation.

Simply Shipping Protection has an average rating of 4.2 out of 5 stars with 130 reviews from Shopify stores.

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4. Navidium Shipping Protection

Navidium Shipping ProtectionNavidium Shipping ProtectionNavidium Claims Management for Shipping ProtectionNavidium Shipping ProtectionNavidium Shipping ProtectionNavidium Claims Management for Shipping Protection

Free plan available. Free trial available.

Imagine having the keys to a powerful tool that takes shipping protection into your own hands. One that demystifies the process and puts you firmly in the driver's seat in creating and managing customer claims. That's the functionality you get with this app, designed specifically to empower merchants by establishing their own self-funded shipping protection plan. Your profits increase as intermediaries are no longer needed and you retain 100% of what is collected.

This robust application has features that extend beyond shipping protection. With the ability to upsell digital products and subscriptions at checkout, you can effectively boost your revenue while providing additional security for your customers' orders. Such versatility makes this an excellent choice for forward-thinking merchants, seeking to exert more control over shipping protection and simultaneously explore new revenue streams.

Backing this efficient engine is a clean, intuitive interface that's as simple to use as it is effective. It allows you to effectively manage incoming claims and ensures that the oversight of your shipping protection premiums is uncomplicated and wholly in your hands. This platform, thus, not only transforms how shipping protection is handled but also offers merchants an ingenious way of maintaining customer satisfaction and increasing profitability. Turn the tables in your favor with this revolutionary approach to shipping protection and order management.

Navidium Shipping Protection is developed and maintained by Ecom Propeller.

Navidium Shipping Protection has an average rating of 4.9 out of 5 stars with 317 reviews from Shopify stores.

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5. Captain Shipping Protection

Navidium Shipping ProtectionCaptain Shipping ProtectionCaptain Insurance Upsell Customer AssuranceNavidium Shipping ProtectionCaptain Shipping ProtectionCaptain Insurance Upsell Customer Assurance

$11/month. Free trial available.

Empower your online business with robust shipping protection capabilities. This comprehensive app allows merchants to maintain undivided control over their shipping protection program, effectively eliminating the need for an additional insurance provider. The striking facet of this app lies in its potential to turn traditional costs into profits by routing shipping protection premiums directly to you.

Crafted for simplicity and ease of use, this platform stands as a viable alternative for those looking to transition from Navidium. It enhances your checkout experience by offering engaging upselling opportunities, including digital products and subscriptions. It also boasts an order protection feature that adds an extra layer of security for both businesses and their customers.

The app's holistic approach to shipping protection, its profit-centered setup, and streamlined checkout enhancement tools make it an essential asset for online merchants. Give your business the leverage it needs to stay ahead, protect your products, and maximize your profits effortlessly. Test-run the app today and experience a whole new dimension of shipping protection for your online store.

Captain Shipping Protection is developed and maintained by Captain Insure.

Captain Shipping Protection has an average rating of 4.8 out of 5 stars with 218 reviews from Shopify stores.

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We hope you found this guide on the top warranties and insurance apps for Shopify useful.

Did we miss an app you think should be included in this guide, please let us know!

Top Shopify warranties and insurance apps FAQ

Which warranties and insurance apps do I need for my Shopify store?

You’ll want to take advantage of the many warranties and insurance apps and integrations available to make your Shopify store the best it can be. Every warranties and insurance app highlighted in this article can help take your Shopify store to the next level! With that said, if you can't find what you're looking for in this guide, we recommend checking our comprehensive list of every Shopify warranties and insurance app!

What is the best warranties and insurance app for Shopify?

The Shopify App Store is always adding new apps, but by analyzing merchant reviews, average ratings, estimated install counts, pricing and other signals we've identified that ProtectMyOrder is one of the top Shopify warranties and insurance apps available for merchants in 2024.

With that said, it’s not always the best idea to just go for the most popular app or our recommendations. Always look at how many Shopify stars the app has and what the reviews are saying about the app itself. Where possible, we highly recommend testing apps you are considering by leveraging free trials before commiting to any fixed monthly subscription costs.

Why do I need to install a Shopify warranties and insurance app?

Whilst Shopify comes with a broad range of features and capabilities out of the box, many warranties and insurance apps go above and beyond what Shopify can provide. Every store has unique requirements and a diverse range of apps are available to meet these needs.

How many warranties and insurance apps are recommended for Shopify?

We recommend including atleast one warranties and insurance app for your Shopify store if this type of app would be beneficial for your store. There are a lot of free options out there and some great warranties and insurance apps that will help you run your business as smoothly as possible.

Can I build my own custom warranties and insurance app for Shopify?

The short answer is yes ofcourse! Shopify provides a lot of great documentation to build warranties and insurance apps.

The longer answer is that you should weigh up the upfront time, resources and costs of building a custom apps vs finding a warranties and insurance app that handles the majority of your requirements for free or for a low monthly fee.

Ofcourse if you can't find a suitable warranties and insurance Shopify app to meet your needs then it's definitely worth investigating what it would take to build the app of your dreams!


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