3Dsellers ‑ CRM & Helpdesk

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Streamline customer support and elevate your eCommerce business with an all-in-one helpdesk solution.
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What Owlfred thinks...

With 3Dsellers Helpdesk, you can streamline your customer support channels into one powerful software, making it easier to manage and grow your business.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
November 29, 2024

Streamline Customer Support with One Powerful Helpdesk Solution

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Streamline customer interactions and maximize operational efficiency with a robust CRM and Helpdesk solution specifically designed for eCommerce businesses. This platform centralizes communications across various channels, ensuring that no query goes unanswered. The integrated order management system allows for seamless processing of transactions, making it easier to manage sales across multiple marketplaces.

Automated features such as feedback requests and product reviews not only save time but also enhance customer engagement, cultivating loyalty. Harnessing over a decade of experience, this solution is engineered to foster growth, allowing merchants to focus on scaling their businesses without the burden of repetitive tasks.

Elevate customer satisfaction and optimize workflow with tools tailored for the modern online seller. Experience the difference of a dedicated eCommerce support system that empowers business success.

Features

Centralize all customer communication channels into a single, access-anywhere Helpdesk
Utilize email templates to respond faster to customer inquiries
Automate your workflow with an autoresponder feature
Stay engaged with customers through auto messages
Receive automated feedback reminders and alerts to enhance customer reviews.

Benefits

Centralized Helpdesk saves time by managing all customer support in one place
Automated Feedback Reminders and Alerts improve customer reviews and increase conversion rates
Auto Responder streamlines workflow and increases productivity

About the Vendor

3Dsellers
Mascit 27, Tel-Aviv, 6742000, IL
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Mascit 27, Tel-Aviv, 6742000, IL Map

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Pricing

From $25/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
25.00
MaximumΒ Price:
$
199.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

The 3Dsellers CRM & Helpdesk app ranks high in effectiveness and efficiency even though it might be a newcomer in our sight. With a powerful integration to popular eCommerce platforms such as Shopify, Amazon, and eBay, this app consolidates all your customer support channels into one useful platform. Its unique features, including a Centralized Helpdesk, Email Templates, an Auto Responder, and Auto Messages, provide an essential structure for timely and automated customer interactions. Additionally, it has a unique feature for Automated Feedback Reminders and Alerts, essential for ensuring consistently great reviews. Available from $25 per month, it's a cost-effective solution for merchants to keep their customer support process streamlined and hassle-free. The single shining review suggests that those who have taken the plunge are truly seeing the benefit. With more than a decade of experience in aiding online business growth, 3Dsellers seems poised to become a reliable partner for your Shopify store. This wise owl suggests considering the 7-day free trial to fully understand the potential perks of this multitasking app.

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Frequently Asked Questions

What is an ecommerce helpdesk?
An ecommerce helpdesk is a customer service hub where merchants can manage all their customer queries and issues in one place
What is e-commerce technical support?
E-commerce technical support ensures the seamless operation of an online business by resolving technical issues, troubleshooting website problems, and maintaining the e-commerce platform's performance
What role does the 3Dsellers - CRM & Helpdesk app play in phone support?
The 3Dsellers-CRM & Helpdesk app supports phone-based customer interactions, streamlining the management process for tracking calls, noting key customer information, and help resolve issues efficiently
How could the 3Dsellers CRM & Helpdesk app help my Shopify store?
The 3Dsellers CRM & Helpdesk app boosts your Shopify store's customer service by providing a unified platform to manage customer queries, track phone-based interactions, and operate efficiently through CRM tools.

Shopify App Comparison: 3Dsellers ‑ CRM & Helpdesk vs Mega Callback - which is better?

When comparing 3Dsellers - CRM & Helpdesk with Mega Callback, it's clear that both apps offer unique capabilities and benefits tailored to the needs of e-commerce businesses. 3Dsellers stands out for its suite of tools designed to automate and simplify crucial business processes, with integrations with leading platforms like Shopify, eBay, and Amazon. Its centralized Helpdesk streamlines customer support operations into one convenient platform, saving time and managing all customer support in one place. Additionally, the app offers automated feedback reminders and alerts to improve customer reviews and increase conversion rates, while its auto-responder streamlines workflow and increases productivity.

On the other hand, Mega Callback distinguishes itself with its focus on speed, trust, and revenue growth in online store operations. Its main feature is the ability to provide rapid callbacks to clients, promising superior service compared to competitors. With the app's seamless integration with Shopify Flow, Twilio, Zendesk, and more, businesses can easily schedule callbacks with prospective clients at a convenient time. Mega Callback also emphasizes the importance of presenting clients with a polished online presence that fosters trust, inviting more transactions and increasing revenue for the online store. Overall, Mega Callback is an indispensable tool for Shopify merchants looking to provide optimum service and achieve operational success.

In conclusion, while both 3Dsellers - CRM & Helpdesk and Mega Callback offer valuable tools for e-commerce businesses, they have distinct focuses and features. We recommend 3Dsellers for its comprehensive suite of business automation tools and centralized Helpdesk, which can greatly streamline customer support operations and improve productivity. However, if your priority is to provide rapid callbacks and foster trust for increased transactions, we recommend Mega Callback, as it's designed to excel in these specific functionalities and help merchants achieve operational success. Ultimately, the choice between these apps depends on your business's specific needs and goals.

Attribute
3Dsellers ‑ CRM & Helpdesk Shopify App3Dsellers ‑ CRM & Helpdesk
Mega Callback Shopify AppMega Callback
Average Rating 5 out of 5 5 out of 5
Number of Reviews 1 19
Estimated Installs 0 72
Min Price $25.00 $0.00
Max Price $199.00 $29.99
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