3Dsellers ‑ CRM & Helpdesk

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3Dsellers Helpdesk: Simplify customer support with our all-in-one software solution.

What Owlfred thinks...

With 3Dsellers Helpdesk, you can streamline your customer support channels into one powerful software, making it easier to manage and grow your business.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
April 9, 2024

All-in-One Helpdesk Solution for eCommerce Sellers

Find it on the Shopify App StoreFind it on the Shopify App Store
At 3Dsellers, we have a wide range of integrations with popular eCommerce platforms, such as Shopify, Amazon, eBay, and more. With over 10 years of experience, we’ve helped thousands of online sellers grow their businesses. Our suite of tools includes an eCommerce Helpdesk, order management system, automated feedback and product review requests, and more. With 3Dsellers, you can focus on growing your business, while we take care of the rest.

Streamline e-commerce operations by integrating a suite of tools designed to automate and simplify crucial business processes. Leverage expansive integrations with leading platforms such as Shopify, eBay, and Amazon. Over a decade of experience is distilled into practical, user-friendly solutions to help online enterprises grow.

One tool centralizes all your customer communication channels into a single, access-anywhere Helpdesk. Meanwhile, a comprehensive order management system organizes and controls critical sales data. Maintain customer engagement with automated, tailored feedback prompts and product review requests.

This solution is far more than a conveyor belt for mundane tasks. It's a seasoned partner and an astute helper committed to freeing up time, so merchants can focus on sustainable business growth. Harnessing efficiency and fostering progress, this toolset can prove critical in the bustling world of e-commerce.

Embracing this technology means saying goodbye to the tedious, manual part of the business and hello to streamlined workflow, better customer experience, and increased productivity. Experience the new normal of seamless e-commerce operation today.


Centralized Helpdesk streamlines customer support operations into one convenient platform
Email Templates expedite responses through pre-designed message templates
Auto Responder automates tasks for improved workflow efficiency
Auto Messages enhance customer engagement with automated communication
Automated Feedback Reminders and Alerts prompt customers for reviews, boosting credibility and conversion rates


Centralized Helpdesk saves time by managing all customer support in one place
Automated Feedback Reminders and Alerts improve customer reviews and increase conversion rates
Auto Responder streamlines workflow and increases productivity

About the Vendor

Mascit 27, Tel-Aviv, 6742000, IL
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Owlfred Review Recap

The 3Dsellers CRM & Helpdesk app ranks high in effectiveness and efficiency even though it might be a newcomer in our sight. With a powerful integration to popular eCommerce platforms such as Shopify, Amazon, and eBay, this app consolidates all your customer support channels into one useful platform. Its unique features, including a Centralized Helpdesk, Email Templates, an Auto Responder, and Auto Messages, provide an essential structure for timely and automated customer interactions. Additionally, it has a unique feature for Automated Feedback Reminders and Alerts, essential for ensuring consistently great reviews. Available from $25 per month, it's a cost-effective solution for merchants to keep their customer support process streamlined and hassle-free. The single shining review suggests that those who have taken the plunge are truly seeing the benefit. With more than a decade of experience in aiding online business growth, 3Dsellers seems poised to become a reliable partner for your Shopify store. This wise owl suggests considering the 7-day free trial to fully understand the potential perks of this multitasking app.

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Frequently Asked Questions

What is an ecommerce helpdesk?
An ecommerce helpdesk is a customer service hub where merchants can manage all their customer queries and issues in one place
What is e-commerce technical support?
E-commerce technical support ensures the seamless operation of an online business by resolving technical issues, troubleshooting website problems, and maintaining the e-commerce platform's performance
What role does the 3Dsellers - CRM & Helpdesk app play in phone support?
The 3Dsellers-CRM & Helpdesk app supports phone-based customer interactions, streamlining the management process for tracking calls, noting key customer information, and help resolve issues efficiently
How could the 3Dsellers CRM & Helpdesk app help my Shopify store?
The 3Dsellers CRM & Helpdesk app boosts your Shopify store's customer service by providing a unified platform to manage customer queries, track phone-based interactions, and operate efficiently through CRM tools.

Shopify App Comparison: 3Dsellers ‑ CRM & Helpdesk vs Mega Callback - which is better?

When comparing 3Dsellers - CRM & Helpdesk with Mega Callback, it's clear that both apps offer unique capabilities and benefits tailored to the needs of e-commerce businesses. 3Dsellers stands out for its suite of tools designed to automate and simplify crucial business processes, with integrations with leading platforms like Shopify, eBay, and Amazon. Its centralized Helpdesk streamlines customer support operations into one convenient platform, saving time and managing all customer support in one place. Additionally, the app offers automated feedback reminders and alerts to improve customer reviews and increase conversion rates, while its auto-responder streamlines workflow and increases productivity.

On the other hand, Mega Callback distinguishes itself with its focus on speed, trust, and revenue growth in online store operations. Its main feature is the ability to provide rapid callbacks to clients, promising superior service compared to competitors. With the app's seamless integration with Shopify Flow, Twilio, Zendesk, and more, businesses can easily schedule callbacks with prospective clients at a convenient time. Mega Callback also emphasizes the importance of presenting clients with a polished online presence that fosters trust, inviting more transactions and increasing revenue for the online store. Overall, Mega Callback is an indispensable tool for Shopify merchants looking to provide optimum service and achieve operational success.

In conclusion, while both 3Dsellers - CRM & Helpdesk and Mega Callback offer valuable tools for e-commerce businesses, they have distinct focuses and features. We recommend 3Dsellers for its comprehensive suite of business automation tools and centralized Helpdesk, which can greatly streamline customer support operations and improve productivity. However, if your priority is to provide rapid callbacks and foster trust for increased transactions, we recommend Mega Callback, as it's designed to excel in these specific functionalities and help merchants achieve operational success. Ultimately, the choice between these apps depends on your business's specific needs and goals.

3Dsellers ‑ CRM & Helpdesk Shopify App3Dsellers ‑ CRM & Helpdesk
Mega Callback Shopify AppMega Callback
Average Rating 5 out of 5 5 out of 5
Number of Reviews 1 18
Estimated Installs 0 1
Min Price $25.00 $0.00
Max Price $199.00 $29.99
Works With Shopify Flow, call, callback, request, CTI, twilio, Zendesk
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