Last Updated:
July 14, 2024

Improve Your Store's Success with In-The-Moment Feedback

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Unlock invaluable customer insights with an easy-to-install app designed to elicit real-time response and dialogue. Capturing first-hand experience, this tool allows you to gather in-the-moment feedback, enabling swift reaction to enhance customer satisfaction, fortify brand loyalty, and drive increased revenue.

This robust solution simplifies the process of submitting comments, bug reports, queries, or compliments, transforming your online store into an engaging, customer-centric platform. By swiftly addressing feedback, you present a proactive image. This, in turn, promotes a customer-friendly culture, laying the groundwork for amplified sales.

Immerse yourself into the heart of your customer's journey, explore critical pinch points, and design strategic improvements to give your store that competitive edge. By securing and incorporating this unfiltered feedback, you gain an immediate line of sight into customer experience, enabling the refinement and optimization of your storefront. Start engaging with your audience and allow their voice to guide your progress. Install this toolking and begin building bridges from customer thoughts to impactful action.

Features

Easy installation and quick setup
Powerful customization: choose button position, size, and set up brand colors
Choose emoji or stars to understand customer satisfaction levels
Gather emails for improved communication with customers
Easily track customer satisfaction levels with Customer Satisfaction chart

Benefits

Gather real-time feedback to enhance customer satisfaction, fortify brand loyalty, and drive increased revenue
Promote a customer-friendly culture by swiftly addressing feedback, leading to amplified sales
Gain immediate insights into customer experience, refine storefront, and optimize for competitive edge

About the Vendor

Fab Apps
Zarichna str., Kyiv, 02132, UA
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Zarichna str., Kyiv, 02132, UA Map

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Pricing

Free plan available
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0.00
MaximumΒ Price:
$
199.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Alright Shopify folks, let's take a closer look at the Fab Feedback Button, a nifty app designed to help you directly collect feedback from your customers and receive those oh-so-important bug reports. I've noticed that users seem to love it, as it holds a solid 5 out of 5 rating score from 4 thorough reviews. Despite being a backend app and not having trackable installs, it shines as a tool for fostering communication between you and your customers. It's as simple as adding a button to start receiving valuable insights, questions, suggestions, and even compliments (who doesn't love those?). What's more, you'll find powerful customization, options to use emoji or stars for feedback, and even a handy customer satisfaction chart for quick perusal. And did I mention you can also gather customer emails for engagement purposes? Pricing is also flexible with a free plan available, and various other plans up to $199.00. So, as Owlfred, your go-to wise owl, I recommend giving the Fab Feedback Button a whirl if improving customer satisfaction, loyalty, and sales tops your to-do list.

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Frequently Asked Questions

How can you improve the store performance?
Improving store performance involves a mixture of boosting site speed, improving site design for better user experience, and optimizing your product listings for search engines. Additionally, collecting and acting upon customer feedback can also greatly improve store performance.
What are some examples of positive feedback for customer service?
Positive feedback for customer service could include compliments on the speed of response, the representative's knowledge and helpfulness, the quality of the solution provided, or the overall experience with the team.
How can store experience be improved?
Store experience can be improved by ensuring that the store is easy to navigate, providing high-quality product visuals and descriptions, great customer service, and incorporating customer feedback. Speed and responsiveness of the interface also greatly affects the store experience.
How do you write feedback for good service?
Providing feedback for good service involves being specific about what the person did well, highlighting how it affected you or your business, and mentioning any areas you feel they particularly excel in.

Shopify App Comparison: Fab Feedback Button vs Testimonials Master - which is better?

When comparing the Fab Feedback Button app to the Testimonials Master app, there are some key differences in their capabilities and features. The Fab Feedback Button app focuses on gathering real-time feedback to enhance customer satisfaction, fortify brand loyalty, and drive increased revenue. With its easy installation and powerful customization options, you can quickly set up the tool to capture in-the-moment feedback and address it swiftly. This proactive approach promotes a customer-friendly culture and lays the groundwork for amplified sales. Additionally, the app allows you to track customer satisfaction levels with a helpful chart, providing immediate insights into customer experience and enabling storefront optimization.

On the other hand, the Testimonials Master app specializes in showcasing real customer testimonials in a polished and professional manner. With its easy installation and customizable display options, you can seamlessly integrate customer reviews and recommendations into your Shopify store. This app excels at enhancing brand credibility and trust through the use of authentic customer stories. By leveraging these powerful narratives, you can shape prospective customers' perception of your brand and influence their purchase decisions. The app's simplicity and hassle-free installation process make it a valuable asset for businesses looking to welcome an enhanced level of trust and brand loyalty from their customers.

Overall, both apps offer unique capabilities and benefits. However, if you are focused on gathering real-time feedback and optimizing your storefront to enhance customer satisfaction and drive revenue, we recommend the Fab Feedback Button app. On the other hand, if you are looking to showcase real customer testimonials to enhance brand credibility and influence purchase decisions, the Testimonials Master app is an excellent choice. Consider your specific goals and priorities when selecting the app that best aligns with your business needs.

Attribute
Fab Feedback Button Shopify AppFab Feedback Button
Testimonials Master Shopify AppTestimonials Master
Average Rating 5 out of 5 5 out of 5
Number of Reviews 4 99
Estimated Installs 0 1321
Min Price $0.00 $0.00
Max Price $199.00 $7.99
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