Last Updated:
May 7, 2024

Proactive Order Tracking and Delivery Optimization

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Keep your customers in control and build their confidence with an intuitive live order tracking system. This tool allows you to offer real-time shipment updates through an aesthetically pleasing, customized tracking page. Plus, automate your notifications to keep customers informed every step of the way.

Unearth valuable insights with the advanced shipment analytics dashboard. Monitor carrier transit times, assess on-time rates, and manage exceptions with ease. Let the data guide your decision making and streamline your shipping operations for unparalleled efficiency.

Differentiate your brand with an AI-driven delivery estimate widget. Seamantically integrate this feature on your product description and check out pages. It helps in fostering buyer trust by providing accurate and realistic delivery timelines. This intelligent feature cherishes and celebrates the power of informed customer decisions, leading to a seamless e-commerce experience.


Offer branded tracking pages with personalized product recommendations to boost sales
Automate email and SMS notifications to reduce complaints and WISMO calls
Access a centralized shipment dashboard to track shipment status and identify exceptions
Utilize AI-powered estimated delivery dates (AI EDD) to reassure anxious customers
Leverage built-in analytics to gain insights into shipment status and on-time performance.


Offer real-time shipment updates through a customized tracking page
Monitor carrier transit times, on-time rates, and manage exceptions with advanced shipment analytics
Provide accurate delivery timelines with an AI-driven delivery estimate widget

About the Vendor

AfterShip & Automizely
120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG
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120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG Map

Works with

Shopify Flow, Checkout , Klaviyo, Loox, Shipstation, Gorgias, Zendesk, Attentive


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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

104 review in the last 30 days.

104 reviews in the last 30 days.

234 review in the last 90 days.

234 reviews in the last 90 days.

Install Trend Insights

198 install in the last 30 days.

198 installs in the last 30 days.

1547 install in the last 30 days.

1547 installs in the last 30 days.

Owlfred Review

AfterShip Order Tracking is a highly recommended app with an impressive average rating of 4.8 from 4350 reviews and 20081 installs. This app offers proactive order tracking capabilities that not only delight customers but also help reduce WISMO inquiries and optimize delivery processes. With features like branded tracking pages, email and SMS notifications, centralized shipment dashboard, AI-powered delivery estimates, and built-in analytics, AfterShip proves to be a valuable tool for merchants looking to enhance their post-purchase experience and increase customer satisfaction. Best of all, it's free to use, making it a must-have for any Shopify store looking to improve their order tracking and customer communication processes.

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Frequently Asked Questions

What is an optimized delivery?
An optimized delivery refers to the process of implementing strategies and techniques to ensure the shipping process is efficient, fast, and cost-effective.
How can I track my customer's orders with AfterShip Order Tracking?
AfterShip Order Tracking allows you to track all your customer's orders in one central location. When integrated with your Shopify store, you can monitor and manage all shipments and keep customers informed on their delivery status in real time.
What will I benefit from using order and shipping reports?
Order and Shipping reports give invaluable insights into your business. They allow you to identify shipping patterns, improve forecast accuracy, reduce shipping costs, enhance customer service and identify areas for operational improvement.
How does AfterShip Order Tracking improve customer experience?
AfterShip Order Tracking improves customer experience by keeping them updated about their order status. The app provides tracking updates in real time, which can reduce customer anxiety and improve satisfaction levels.

Shopify App Comparison: AfterShip Order Tracking vs Track123 Order Tracking - which is better?

We have reviewed two order tracking apps, AfterShip Order Tracking App and Track123 Order Tracking Upsell App. Both apps provide real-time shipment updates and advanced shipment analytics to help merchants monitor carrier performance and manage exceptions. However, there are key differences between the two apps. AfterShip offers an AI-driven delivery estimate widget that provides accurate delivery timelines, fostering buyer trust and enhancing the e-commerce experience. In contrast, Track123 offers a unique cross-selling feature that allows merchants to convert order tracking interactions into opportunities for additional revenue. By providing personalized product recommendations, Track123 creates a tailored shopping experience for customers. Additionally, Track123 offers the ability to mask the origins of merchandise, making it an indispensable tool for dropshipping businesses managing shipments from multiple global sources. Based on these features and benefits, we recommend Track123 Order Tracking Upsell App for merchants looking to stimulate customer anticipation, boost sales, and manage global shipments.

While both apps offer valuable features and benefits for order tracking, AfterShip and Track123 have distinct capabilities that cater to different merchant needs. AfterShip focuses on building customer confidence through an aesthetically pleasing, customized tracking page, automated notifications, and an AI-driven delivery estimate widget. On the other hand, Track123 emphasizes revenue generation and customer engagement with its cross-selling feature and recommendations during order tracking. Additionally, Track123 provides an invaluable feature for dropshipping businesses by allowing them to hide specific keywords/carriers in tracking details and mask merchandise origins. With support for over 1200 couriers, Track123 offers a truly global reach. Overall, if merchants are looking for transparency, efficient shipping operations, and personalized shopping experiences, Track123 Order Tracking Upsell App is the recommended choice.

AfterShip Order Tracking Shopify AppAfterShip Order Tracking
Track123 Order Tracking Shopify AppTrack123 Order Tracking
Average Rating 4.8 out of 5 4.9 out of 5
Number of Reviews 4467 2695
Estimated Installs 19798 41716
Min Price $0.00 $0.00
Max Price $119.00 $399.00
Works With Shopify Flow, Checkout , Klaviyo, Loox, Shipstation, Gorgias, Zendesk, Attentive Shopify Flow, Loox, Klaviyo, Dsers CJ Dropshipping, Bing Microsoft Translator, Paypal&Stripe, Instagram
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