Last Updated:
April 9, 2024

Create an Instant Help Center with BetterDocs

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BetterDocs is a powerful knowledge base app for creating FAQ & documentation pages. This helpdesk app will let you add responsive product FAQs and Instant Answer widget to your store. Besides, you can evaluate your knowledge base performance with the Analytics tool and improve your documentation. It has quick order-tracking and feedback collection features to enhance your customer experience. With its powerful WhatsApp & Messenger integration, you can enable the live chat feature on your store.

Immerse your customers in an environment where information thrives, with this effective knowledge base app. Designed to streamline the creation of FAQ and documentation pages, this tool provides intuitive, responsive solutions right on your store page. Leave no question unanswered with the Instant Answer widget, providing direct answers to common customer queries.

Going beyond just information provision, this app also features excellent analytical tools. Monitor performance, assess user engagement, and refine your knowledge base for optimal effectiveness. Bring a new level of customer experience into your store with quick order-tracking and feedback collection features, bridging the gap between you and your customers.

March effortlessly into the future of e-commerce using the powerful integration features of popular platforms like WhatsApp & Messenger. These integrations empower live chat on your store, providing real-time, dynamic communication options with customers. See your customer engagement soar as you interact and grow with your audience using this well-rounded, versatile app.


Create FAQ sections effortlessly and build a knowledge base help center
Instantly generate FAQs and documentation with the Magic AI Autowrite feature
Analyze knowledge base performance with advanced Analytics tools
Empower live chat with WhatsApp & Messenger integrations for real-time communication
Add a quick Order Tracking feature and collect instant feedback


Improve customer experience by creating intuitive FAQ and documentation pages effortlessly.
Analyze user engagement and performance with advanced analytics tools to refine your knowledge base for optimal effectiveness.
Enhance customer engagement and communication by integrating popular platforms like WhatsApp & Messenger for real-time, dynamic interactions.

About the Vendor

124 Broadkill Rd #599, Milton, DE, 19968, US
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Works with

WhatsApp, Messenger, ChatGPT


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Owlfred Review Recap

Whoo knew creating a Knowledge Base could be such a hoot? Jokes aside, BetterDocs Knowledge Base is a powerful tool for every savvy Shopify merchant out there. With an impressive average rating of 5 across 4 reviews, this app is all about enhancing your customer experience through easily accessible FAQs and Documentation pages. Straight from the depths of the owl's nest, here's what I've found: this app allows you to build an organized, effective knowledge base help center, greatly reducing customer queries and boosting their confidence in your products. The AI-driven Autowrite feature is no less than wizardry - it's all about magically generating FAQs & Documentation instantly and hassle-free. Data-driven owls (like yours truly) will appreciate the advanced Analytics tool for gauging knowledge base performance and making informed improvements. With robust WhatsApp & Messenger integration, live chat is just a tap away and the added bonus of the quick Order Tracking feature collects instant customer feedback. Did I mention the affordability? With a free plan available and premium features just shy of 10 bucks, it's a wise investment for those looking to optimize their Shopify experience. So, let's flock together and soar high with BetterDocs Knowledge Base!

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Frequently Asked Questions

How can BetterDocs Knowledge Base app improve my store?
BetterDocs Knowledge Base app can drastically improve your store by providing your customers with quick and accessible information through its FAQ and documentation pages. Additionally, it provides analytical tools to monitor performance and refine your knowledge base for optimal effectiveness with a handy Instant Answer widget. It also integrates popular platforms like WhatsApp and Messenger for real-time communication with customers.
What kind of analytics can BetterDocs Knowledge Base provide?
BetterDocs Knowledge Base app offers excellent analytical tools that allow you to monitor performance and assess user engagement. These insights can be used to refine your knowledge base and maximize its effectiveness.
Can I use BetterDocs Knowledge Base for live chat support?
Yes you can use BetterDocs Knowledge Base for live chat support. Thanks to its integration features with popular platforms such as WhatsApp and Messenger, you can provide real-time, dynamic communication with your customers.
What is the Instant Answer widget in BetterDocs Knowledge Base app?
The Instant Answer widget in the BetterDocs Knowledge Base app is designed to provide direct answers to common customer queries, ensuring no customer question goes unanswered on your website.

Shopify App Comparison: BetterDocs Knowledge Base vs Zotabox Contact Form Builder - which is better?

When comparing the BetterDocs Knowledge Base App to the Zotabox Contact Form Builder App, we see two powerful tools that enhance user experience and engagement. The Knowledge Base App stands out with its focus on information provision, offering a seamless way to create FAQ and documentation pages. The Magic AI Autowrite feature generates FAQs instantly, saving time and effort. Additionally, the app's analytical tools allow businesses to monitor performance and refine their knowledge base for optimal effectiveness. With integrations like WhatsApp and Messenger, the app empowers live chat on store pages, fostering real-time, dynamic communication with customers. Overall, the BetterDocs Knowledge Base App excels in delivering a comprehensive knowledge base solution with advanced features.

On the other hand, the Zotabox Contact Form Builder App offers a streamlined solution for user engagement. With its multiple contact form embedding capability, businesses can create and customize various forms to suit their specific needs. The app stands out with features like custom background images, predefined departments, radio buttons, and dropdown fields, enhancing the visual appeal and interactivity of the forms. The ability to attach files simplifies communication and improves customer engagement. Additionally, the app's auto-response system instantly acknowledges every user submission, strengthening the social presence of businesses. Overall, the Zotabox Contact Form Builder App provides a sophisticated and customizable contact form solution for businesses looking to improve user engagement.

Both apps offer unique capabilities and features that cater to different aspects of user experience and engagement. We recommend the BetterDocs Knowledge Base App for businesses seeking a comprehensive knowledge base solution with advanced analytics and communication integrations. However, for businesses focused on enhancing user engagement through visually appealing contact forms and streamlined communication options, the Zotabox Contact Form Builder App is the ideal choice. Ultimately, the app you choose depends on the specific needs and goals of your business.

BetterDocs Knowledge Base Shopify AppBetterDocs Knowledge Base
Zotabox Contact Form Builder Shopify AppZotabox Contact Form Builder
Average Rating 5 out of 5 4.7 out of 5
Number of Reviews 10 846
Estimated Installs 0 74
Min Price $0.00 $12.99
Max Price $9.99 $79.98
Works With WhatsApp, Messenger, ChatGPT
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