Last Updated:
October 10, 2024

Transform Shopping with Live Video Calls and Personal Assistance

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Transform the shopping experience by enabling real-time communication between merchants and customers. This tool provides a seamless connection through direct voice and video calls, allowing shoppers to interact live with agents from any device, directly within the online store.

Leverage browser-based functionality, eliminating the need for downloads while offering a personal touch that can significantly influence purchasing decisions. Features like callback requests empower customers to engage conveniently, ensuring that no lead is left unattended even when agents are offline.

Enhance customer service quality by offering visual assistance, helping to guide them through product features and recommendations like never before. Stand apart in a crowded online marketplace by building rapport and trust through direct, personalized interactions.

Features

Offer live 1-1 video/audio shopping for your store visitors to enhance customer experience and increase engagement
Utilize callback scheduling to never miss out on potential leads, ensuring continued customer engagement even when offline
Stand out from competitors by providing personalized, guided shopping experiences through live video calls, fostering lasting relationships
Allow customers to inspect the product over a call to reduce returns and increase conversions
Bring a touch of human interaction to the digital e-commerce experience, setting your store apart and bolstering customer loyalty

Benefits

Enhance customer experience and increase engagement by offering instant, browser-based video calls for real-time shopping assistance
Never miss out on potential leads by utilizing the callback scheduling function to capture leads even when offline
Stand out from competitors by providing personalized, guided shopping experiences through live video calls, strengthening customer loyalty and relationships

About the Vendor

Gumstack Inc
9450 SW Gemini Dr, PMB 19241, Beaverton, OR, 97008-7105, US
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9450 SW Gemini Dr, PMB 19241, Beaverton, OR, 97008-7105, US Map

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Pricing

From $49/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
49.00
Maximum Price:
$
149.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Take your Shopify store to the next level using Gumstack! This app infuses a personalized touch to the online shopping experience by enabling live video shopping, so your customers feel like they're at a real brick-and-mortar store. Gumstack allows for instant conversations directly from your store platform, meaning customers can get real-time assistance from your team without having to leave your website. Even better, it offers the flexibility of scheduling callbacks, so you'll never miss a lead even if you're not available instantly. As its outstanding average rating of 5 stars from 4 reviews suggests, Gumstack delivers on its promises. One of the app's most significant advantages is its potential to boost conversion rates through live customer assistance. Plus, it can cleverly reduce returns by letting customers virtually inspect the products over a call. Priced from $49 to $149 per month, it's worth the investment if exceptional customer service and interactive shopping are high on your priority list. So go ahead, try Gumstack and let your customers shop while they talk!

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Frequently Asked Questions

Can you sell live on Shopify?
Yes you can sell live on Shopify. Live selling feature allows merchants to engage with their customers on a real-time basis.
What is SoldLive?
SoldLive is an ecommerce platform that provides a live video shopping service for brands and retailers to connect with customers in real-time.
What is live shopping?
Live shopping is an online retail method that integrates live video, real time engagement with customers,and instant purchasing. It brings the in-store experience online, allowing users to interact, ask questions, and buy products.
How does live shopping benefit my store?
Live shopping allows you to engage and interact with your customers in real-time, making it possible to answer questions and handle objections, leading to increased sales and customer loyalty.

Shopify App Comparison: Gumstack vs LiveMeUp : Live Shopping - which is better?

We believe that both the Gumstack app and the Live Shopping by LiveMeUp app offer unique and valuable capabilities for enhancing the shopping experience on your digital storefront. The Gumstack app stands out with its seamless integration of video communications, allowing customers to engage in real-time, video-assisted shopping experiences with your agents. This personal touch brings your brand closer to its customers and fosters lasting relationships. Additionally, the app's callback scheduling function ensures that you never miss out on potential leads, even when offline, by providing the opportunity to schedule callbacks and engage with customers at their convenience. These features make Gumstack an excellent choice for businesses looking to provide personalized assistance and strengthen customer loyalty.

On the other hand, the Live Shopping by LiveMeUp app takes a different approach by leveraging user-generated social video shopping to create a unique shopping experience. By transforming your Shopify store into a hub of viral social media interactions, this app captures and retains the attention of your customers, resulting in increased engagement and conversion rates. In addition, the app offers instant load videos for a smooth shopping experience without impacting the store's speed, as well as real-time product feed synchronization and deep analytics for a data-driven approach. If you're looking to align with recent shopping trends and leverage the power of user-generated content, Live Shopping by LiveMeUp is the app for you.

In conclusion, both the Gumstack app and the Live Shopping by LiveMeUp app have their own strengths and benefits. If you're looking to provide personalized assistance and build lasting relationships with your customers, we recommend the Gumstack app. However, if you're interested in harnessing the power of user-generated content and creating a unique shopping experience, we suggest trying out the Live Shopping by LiveMeUp app. Ultimately, the choice depends on your business goals and the experience you want to create for your customers.

Attribute
Gumstack Shopify AppGumstack
LiveMeUp : Live Shopping Shopify AppLiveMeUp : Live Shopping
Average Rating 5 out of 5 5 out of 5
Number of Reviews 4 48
Estimated Installs 13 224
Min Price $49.00 $0.00
Max Price $149.00 $199.00
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