KNO Post Purchase Surveys

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Gain valuable customer insights post-purchase with targeted surveys and analytics to enhance marketing strategies.
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What Owlfred thinks...

KNO Post Purchase Surveys is a fantastic tool to help you scale your ads and grow your business through dynamic post-purchase surveys and powerful analytics.

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
November 25, 2024

Unlock Customer Insights with Dynamic Post-Purchase Surveys

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Unlock the potential of customer feedback with a streamlined approach to post-purchase surveys that transform insights into actions. This app empowers Shopify merchants to craft tailored surveys that capture meaningful data directly from customers. With features such as targeted audience segmentation and pre-built templates, creating impactful surveys is efficient and straightforward.

Leverage zero-party data to decode customer motivations, gaining an unparalleled understanding of their purchase journeys. Advanced attribution models illuminate the revenue impact tied to different channels and demographics, providing clarity on what truly drives engagement and sales.

Multi-question surveys offer a comprehensive view, ensuring that both marketing strategies and product offerings are informed by real customer insights. Elevate decision-making processes with precise feedback that reflects the voice of the customer, fostering a deeper connection with the audience.

Features

Set up your post-purchase surveys in just 5 minutes with 30+ full survey templates and pre-built questions
Utilize sophisticated logic flows and "actions" to drive customers to deeper engagement
Understand ad performance better with benchmarking and attribution modeling
Create customer cohorts based on survey and order data using audiences & templates
Seamlessly integrate with Triple Whale, Peel, Klaviyo, and more, plus a rest API.

Benefits

Generate valuable insights to inform your marketing strategies with targeted audiences and ready-to-use templates for survey creation
Cultivate deeper engagement and drive customer loyalty by involving customers in the feedback process, fostering stronger connections
Stay ahead of the competition by benchmarking your e-commerce business in real-time with industry standards and actionable insights

About the Vendor

KnoCommerce Inc
8 The Green, Ste A, Dover, DE, 19901, US
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8 The Green, Ste A, Dover, DE, 19901, US Map

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Pricing

Free plan available. Free trial available.
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0.00
MaximumΒ Price:
$
299.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Twit-twit, a tweet for the amazing KNO Post Purchase Surveys! This clever app from KnoCommerce Inc. really does a hoot of a job in scaling your ads and growing your business through dynamic post-purchase surveys and powerful analytics. With a rating peaking at a dazzling 4.9 and over 50 rave reviews, it's a sure-fire tool to uncover your customers' motivations and preferences. It features a swift 5-minute setup with an impressive set of 30+ full survey templates and an abundance of pre-built questions. Its sophisticated logic flows and actionable "actions" are designed intelligently to push customers into deeper engagement. Plus, the benchmarking and attribution modeling really takes understanding ad performance to a whole new nest. It also offers audiences & templates for customer cohorts with data insights that truly shine! It's a hoot and a holler how well it aligns with third-party platforms like Triple Whale, Peel, Klaviyo, and even TikTok. And all this free to start? Feather me impressed. Wise owls would certainly recommend this app to squawk about your business growth and customer engagement!

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Frequently Asked Questions

How can a firm enhance post purchase satisfaction?
Businesses can enhance post-purchase satisfaction by consistently delivering high-quality products and services, and engaging customers with excellent customer service. Implementing a post-purchase survey like KNO Post Purchase Surveys can give insights into customer experiences, allowing businesses to enhance overall satisfaction.
What type of survey will help you gain insights that drive product improvements?
A well-designed post-purchase survey can provide powerful insights to drive product improvements. KNO Post Purchase Surveys, for instance, is specifically designed to understand customer experiences with your product and brand, uncovering areas for improvement.
How do you encourage customers to answer surveys?
To encourage customers to answer surveys, it's essential to make the survey short, easy and relevant. You can also incentivize completion with discounts or rewards. With an app like KNO Post Purchase Surveys, you can customize the look and feel of your surveys to make them more appealing.
How do I create a post purchase survey?
Creating a post-purchase survey is easy with the KNO Post Purchase Surveys app. Simply select the types of questions you want to ask, customize the appearance of your survey, and decide when your survey will be sent to customers after they've made a purchase.

Shopify App Comparison: KNO Post Purchase Surveys vs OmniTrack Facebook Pixel - which is better?

We believe that the KNO Post Purchase Surveys app is a game-changer when it comes to gaining valuable insights from customer feedback. With its targeted audiences and ready-to-use templates, survey creation becomes a breeze, allowing you to quickly gather essential information to inform your marketing strategies. Additionally, the platform's unique attribution models provide you with the ability to pinpoint the source of your conversions, enabling you to optimize your marketing channels for maximum effectiveness. The app stands out with its benchmarking capability, which allows you to compare your e-commerce business with industry standards in real-time. This valuable feature helps you understand where your business stands and empowers you to implement the necessary strategies to stay ahead of the competition. Overall, the KNO Post Purchase Surveys app is a must-have tool for any business that wants to achieve sustainable growth through post-purchase analysis and customer relationship efforts.

On the other hand, the OmniTrack Facebook Pixel app offers a revolutionary solution to the ad tracking challenges posed by iOS 14+. By integrating server-side Facebook Conversion API tracking, this app ensures reliable data supply to Facebook's algorithm, resulting in improved return on ad spend (ROAS). The app's seamless installation process allows you to set up multiple pixels in just three minutes, without requiring any coding skills. What sets this app apart is its advanced integrative capabilities, which extend beyond Facebook to include Meta Pixel, TikTok Pixel via the TikTok Event API, and Google Ads. This all-in-one platform is designed to deliver exceptional data accuracy, bypassing the limitations of cookie tracking to maximize the effectiveness of your ad campaigns. If you want to stay ahead of the curve in e-commerce ad tracking, the OmniTrack Facebook Pixel app is the comprehensive and easy-to-use tool you need.

Attribute
KNO Post Purchase Surveys Shopify AppKNO Post Purchase Surveys
OmniTrack Facebook Pixel Shopify AppOmniTrack Facebook Pixel
Average Rating 4.8 out of 5 4.8 out of 5
Number of Reviews 75 36
Estimated Installs 1178 290
Min Price $0.00 $7.99
Max Price $299.00 $129.99
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