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Last Updated:
October 10, 2024

Streamline Order Tracking with Real-Time Updates and Alerts

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Effortlessly navigate the complexities of order management with a solution designed to streamline operations in busy settings. This app enables real-time tracking of order preparation directly in the kitchen, minimizing missed or delayed orders while enhancing communication efficiency.

Remote warehouses benefit from automated updates on order packing status, eliminating the need for cumbersome manual communications. Delivery personnel gain easy access to their order lists via mobile devices, reducing the hassle of printed or handwritten delivery records.

Multi-device functionality ensures access from desktops, tablets, or smartphones, allowing teams to stay connected and informed from anywhere. Users can set customizable notifications for new orders, ensuring timely responses across up to seven distinct order stages. Simplifying order management has never been more convenient.

Features

Track live order status from preparation to delivery across multiple devices in real-time
Easily access order statuses from desktops, tablets, and phones for improved communication
Set up new order alarms and customize seven order stages to prevent missed orders
Generate product-wise preparation reports for better insights
Manage multiple locations and users efficiently

Benefits

Track the live status of order preparation and delivery in real-time, reducing delays and missed orders
Access order statuses from multiple devices like desktops, tablets, and phones, improving communication and coordination among staff
Set new order alarms and customize up to seven different order stages, ensuring no order slips through the cracks

About the Vendor

Logbase
Logbase Technologies LLP, PSG STEP E-Lab, PSG College of Technology, Peelamedu, Coimbatore, TN, 641004, IN
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Logbase Technologies LLP, PSG STEP E-Lab, PSG College of Technology, Peelamedu, Coimbatore, TN, 641004, IN Map

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Pricing

From $14.99/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
14.99
Maximum Price:
$
19.98
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Order Management — Trackeasy by Logbase is an absolute game-changer! Highly recommended for restaurant owners or anyone managing logistics from a remote warehouse. With a perfect 5 out of 5 stars from 15 insightful reviews, this app empowers you to track the live status of your order preparation and delivery without the hassle of manual communication or dreaded paper slips. Wave goodbye to missed or delayed orders. This nifty app allows delivery personnel to hold all their order details neatly in their pocket, right on their personal device. Get notified of new entries with alert settings, and handle up to 7 different stages of the order process. Plus, you can get detailed product-wise preparation reports and it's multi-location and multi-user friendly! The flexibility is incredible - track statuses from multiple devices - desktop, tablet, or mobile. At $14.99/month after a generous 14-day free trial, this user-friendly platform streamlines your order management like a dream. To top it off, it neatly fits into merchant order notifications and order and shipping reports categories. With all these astounding features, these invisible installs might just be your best-kept secret!

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Frequently Asked Questions

How do I keep customers updated on delivery status?
Through the Trackeasy app, you can set up automatic notifications that keep your customers informed about their delivery status. This includes when an order is confirmed, packed, shipped, and delivered.
How to create an order tracking system for customers?
An order tracking system could be established using the Trackeasy app. It provides real-time tracking details which creates transparency and enhances the customer experience. The app also helps merchants to manage all orders effectively.
What stages does an order go through before delivery?
An order usually passes through multiple stages before it is delivered. These include order placement, order processing, order shipment, and delivery. Trackeasy helps in managing these stages and provides real-time updates to both merchants and buyers.
What is the optimal way to improve my order tracking?
To improve your order tracking, consider utilizing the Trackeasy app. It centralizes your order information, provides real-time tracking of orders and shipments, and automates customer notification processes making it easier for both you and your customers to keep track of orders.

Shopify App Comparison: Order Management — Trackeasy vs Wonderment Post‑Purchase - which is better?

The Order Management - Trackeasy app is a powerful tool for streamlining order management processes in restaurants and warehouses. With real-time order tracking across multiple devices, users can easily access and monitor the status of orders from preparation to delivery. The app also allows users to set up new order alarms and customize up to seven different order stages, ensuring that no order slips through the cracks. With the ability to generate product-wise preparation reports, users can gain valuable insights and improve their operations. The app supports multiple locations and users, making it an efficient and effective solution for businesses looking to enhance productivity and customer satisfaction.

In comparison, the Wonderment Post-Purchase app is tailored specifically for post-purchase processes in the Shopify marketplace. The app provides comprehensive shipment tracking, helping users pinpoint stalled shipments, shipping exceptions, and problematic orders. With proactive notifications, users can stay one step ahead in the post-purchase journey and provide excellent customer service experiences. The app also offers meaningful insights about carriers, enhancing strategic decision-making and supporting daily operations. With meticulous scrutiny of shipping procedures, the app helps identify potential hurdles and optimize processes, turning delivery issues into opportunities for improvement. Overall, the Wonderment Post-Purchase app delivers a seamless and simplified post-purchase operation, ensuring customer satisfaction and efficiency for businesses.

Both apps offer valuable capabilities and benefits for businesses looking to streamline their operations and improve customer satisfaction. However, the Order Management - Trackeasy app is better suited for businesses in the restaurant and warehouse industries, while the Wonderment Post-Purchase app is specifically tailored for businesses operating in the Shopify marketplace. Depending on your industry and specific needs, we recommend choosing the app that aligns best with your business goals and requirements.

Attribute
Order Management — Trackeasy Shopify AppOrder Management — Trackeasy
Wonderment Post‑Purchase Shopify AppWonderment Post‑Purchase
Average Rating 5 out of 5 5 out of 5
Number of Reviews 15 75
Estimated Installs 0 376
Min Price $14.99 $99.00
Max Price $19.98 $349.00
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