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Last Updated:
November 10, 2024

Streamline Order Tracking and Boost Customer Engagement Effortlessly

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Transform the post-purchase experience with an adaptable order tracking interface that aligns seamlessly with any Shopify storefront. This tool provides customers with a user-friendly page dedicated solely to tracking their orders, granting visibility into shipment status regardless of the courier used.

With a smart order lookup form, communication is enhanced as users can easily access their order details. Unwanted complexities are simplified by replacing specific tracking events from overseas carriers with generic terms, ensuring clarity at every step of the shipping process.

Moreover, access to in-depth analytics from an extensive network of over 1200 couriers empowers store owners to assess delivery performance and make informed decisions. Improve customer satisfaction with timely updates and a straightforward tracking method that helps retain buyers throughout their purchasing journey.

Features

Customize your order tracking page to reflect your brand's aesthetics, strengthening the bond with your customers and creating a unique brand experience
Take advantage of the upsell feature to subtly promote items to customers during order tracking, maximizing sales opportunities
Seamless order tracking with a user-friendly lookup form and status notifications for a smoother customer experience
Effortlessly track orders from over 1200 couriers, supporting track and trace for detailed delivery analyses
Ensure transparency and efficiency in online retail with automatic order status masking for parcels from China and a reliable tracking assistant

Benefits

Improve your delivery times significantly with detailed analyses of delivery performances across over 1200 couriers, enabling you to fine-tune your product delivery for increased customer satisfaction
Customize your order tracking page to reflect your brand's aesthetics, strengthening the bond with your customers and creating a unique brand experience
Increase revenues by taking advantage of the upsell feature, subtly promoting items to customers as they track their order, maximizing sales opportunities

About the Vendor

VNA DIGITAL LTD
Ulitsa vladayska 67, SOFIA, 1606, BG
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Ulitsa vladayska 67, SOFIA, 1606, BG Map

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Pricing

Free plan available. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
Maximum Price:
$
179.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

1 review in the last 30 days.

1 reviews in the last 30 days.

2 review in the last 90 days.

2 reviews in the last 90 days.

Install Trend Insights

7 install in the last 30 days.

7 installs in the last 30 days.

55 install in the last 30 days.

55 installs in the last 30 days.

Owlfred Review

Hoot hoot! Let's take a peek at Ordertracker ‑ Track & Upsell, a feature-rich app by VNA Digital Ltd that has garnered a high average rating of 4.9 from 48 users! This clever app adds a comprehensive order tracking page to your store, empowering your customers to track their orders regardless of the courier handling the delivery. An added genius is the ability of the app to replace specific details regarding Chinese parcels and customs with more generic phrases, making it a nifty must-have for all those ordering goods from the East. With the capability to interact with over 1200 couriers, Ordertracker also helps you sharpen your delivery times with insightful analytics. Oh, and the icing on the cake? It adds a 'Track Order' button right on the order status page for easy customer access. While it's a backend app (so we don’t have exact installation numbers) the positive reviews speak volumes about its usefulness. The price is as flexible as an owl in flight, with a plan available for every budget starting from $0 up to $179. From the tiniest mouse to the largest rabbit, there’s a suitable option for everyone! The Ordertracker is certainly recommended for merchants who seek to improve their Shopify experience, and its popularity among users suggests it's worth its weight in mice! Go get 'em, fellow owls.

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Frequently Asked Questions

How can I improve my delivery tracking?
Improving delivery tracking can be achieved through integrating with a Shopify app like Ordertracker, which allows you to track and update delivery status in real-time, providing accurate information for customers.
How do I track my delivery status?
You can track your delivery status with Ordertracker, which provides real-time updates about the position and status of your orders.
What is the process of order tracking?
Order tracking involves monitoring and updating the status of a customer's order from the time it is placed until it arrives at the delivery location. Shopify apps like Ordertracker automate this process.
What is a tracking pod?
A Tracking POD is proof of delivery, usually in the form of a document, showing that an item has been delivered. The POD often includes a signature of the recipient confirming receipt of goods.

Shopify App Comparison: Ordertracker ‑ Track & Upsell vs CODFIRM COD Verification Suite - which is better?

When comparing Ordertracker - Track & Upsell and CODFIRM COD Verification Suite, it's clear that both apps offer valuable features and benefits for online retailers. Ordertracker provides a seamless order tracking process with a user-friendly lookup form and status notifications, allowing customers to monitor their order's journey with ease. With over 1200 couriers supported, it also offers detailed delivery analyses to improve delivery times and customer satisfaction. The app stands out by allowing users to customize their order tracking page, reflecting their brand's aesthetics and creating a unique brand experience. Additionally, the upsell feature provides an opportunity to subtly promote items to customers during order tracking, maximizing sales opportunities. Overall, Ordertracker is a reliable tracking assistant that sets a new standard for transparency and efficiency in online retail.

On the other hand, CODFIRM COD Verification Suite focuses on reducing return-to-origin (RTO) rates and protecting businesses from potential losses. The app verifies the credibility of each order using OTP technology, ensuring the customer's genuine intention to purchase. It also encourages customers to switch from COD to prepaid orders through enticing offers and discounts, stimulating conversions and improving financial flow. A unique feature of this app is its ability to detect high-risk COD orders before shipment, preventing potential losses and reducing returns. By conducting a risk analysis, it helps businesses stay ahead and enhance operational efficiency. Overall, CODFIRM COD Verification Suite is a comprehensive suite that optimizes COD order handling processes, stimulates increased conversions to prepaid orders, and protects businesses from potential unfulfilled orders and losses.

Attribute
Ordertracker ‑ Track & Upsell Shopify AppOrdertracker ‑ Track & Upsell
CODFIRM COD Verification Suite Shopify AppCODFIRM COD Verification Suite
Average Rating 4.5 out of 5 4.8 out of 5
Number of Reviews 61 79
Estimated Installs 1995 855
Min Price $0.00 $0.00
Max Price $179.00 $5.00
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