Propel Replay & Session Record

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570
Reviews
570
Reviews
2450
Installs
Watch customer behavior to uncover sales blockers and optimize your e-commerce store's performance.
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What Owlfred thinks...

Propel Replay & Session Record is like Netflix for your Shopify store, helping you uncover hidden issues and boost sales by watching your customers in action!

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
November 17, 2024

Boost Sales by Analyzing Customer Behavior in Real-Time

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Unlock the potential of data-driven decision-making with advanced session recordings and heatmap functionalities. Offering a window into shopper behavior, this tool allows merchants to observe how visitors explore their store, identifying friction points and optimizing the buyer's journey. Whether it's detecting inadvertent obstacles hindering sales or uncovering insights about customer preferences, each replay serves as a roadmap for improvement.

The integration of a survey feature further enriches this analytical experience, enabling merchants to solicit direct feedback from customers about their shopping journey. Additionally, for those investing in advertising, the ability to identify non-genuine traffic can safeguard ad budgets and enhance ROI, ensuring resources are directed toward genuine prospects rather than competitors or bots.

Elevate your e-commerce strategy by mastering the art of observation and transformation, and drive meaningful engagement with real insights from real customers.

Features

Intelligent algorithms ensure smooth playback of recorded sessions without impacting site speed
Filter replays by country, traffic type, and more to focus on the sessions that matter most
Identify and fix broken links and errors by filtering replays based on encountered issues
Detect and block bot traffic to safeguard your ad budget by providing visitor IPs
Enjoy automatic installation that requires no coding, making it quick and hassle-free

Benefits

Gain insights into consumer behavior by observing browsing sessions, helping you understand what captures attention and what doesn't
Identify and resolve storefront issues efficiently, improving sales by refining your online store based on real customer interactions
Protect your ad budget by detecting non-human traffic like bots and competitors, ensuring resources are redirected to audiences that drive actual sales

About the Vendor

Propel Commerce
170-422 Richards St, Vancouver, BC, V6B2Z4, CA
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170-422 Richards St, Vancouver, BC, V6B2Z4, CA Map

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Pricing

Free plan available. Free trial available.
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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

22 review in the last 30 days.

22 reviews in the last 30 days.

112 review in the last 90 days.

112 reviews in the last 90 days.

Install Trend Insights

174 install in the last 30 days.

174 installs in the last 30 days.

466 install in the last 30 days.

466 installs in the last 30 days.

Owlfred Review

Give a hoot about your customer's shopping experience with the Session Recording & Replays app by Propel Commerce. Functioning like a private Netflix for your store, this app records customers' browsing behaviors to provide insights into what's working and what needs fine-tuning. The app comes highly recommended by numerous users, remarkable reviews, and a whopping 4.9 average rating! It appears to have a solid reputation, especially among popular brands like Larizia and Wow Skin Science. The highlight features? Intelligent algorithms for smooth playback, filters to find relevant replays, and error detection for broken links and other pesky problems. Plus, it's essentially your personal bot police, providing visitor IPs for you to identify and block unwanted bots affecting your sales. Installation? Easy-peasy, no coding needed. While it's free to install, keep your eyes peeled for possible additional charges. If you're in the business of boosting sales and providing a streamlined shopping experience, this customer and marketing analytics tool might just be a wise choice.

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Frequently Asked Questions

What is session recording in the context of eCommerce?
Session recording in eCommerce refers to the practice of capturing and analyzing user interactions on a website. This data can reveal user behavior patterns, highlight areas of friction, and provide valuable insights to improve site usability.
How can Session Recording and Replays aid my Shopify store?
Session Recording and Replays can boost your Shopify store by providing robust customer and marketing analytics. By observing user journeys, you can identify potential issues, understand user preferences, and make data-driven decisions to optimize your eCommerce strategies.
What value does marketing analytics bring to my eCommerce business?
Marketing analytics are crucial for your eCommerce business as they can reveal the effectiveness of your marketing strategies. It lets you track performance, analyze customer behavior, and optimize based on insights. This ultimately leads to improved customer experiences and increased ROI.
What are customer analytics and why are they important for my Shopify store?
Customer analytics involve studying customer behavior and trends to formulate targeted marketing and sales strategies. For your Shopify store, it's essential as it can help understand your customers better, improve customer experiences, and enhance overall business performance.

Shopify App Comparison: Propel Replay & Session Record vs MIDA: Heatmap, Record & Replay - which is better?

We compared the Session Recording & Replays app with the MIDA: Heatmap, Record & Replay app and found both to be powerful tools for gaining insights into customer behavior on your online store. However, there are some key differences that set these apps apart.

One key difference between the two apps is the ability to filter and categorize session recordings. The MIDA app allows you to categorize recorded sessions based on user actions, such as abandoned cart or successful order. This feature enables you to quickly analyze specific interactions and shopper psychology, making it easier to make evidence-based improvements to your online store. In contrast, the Session Recording & Replays app does not offer this categorization feature, which may make it slightly more difficult to pinpoint and analyze specific user actions.

Based on these differences, we highly recommend the MIDA: Heatmap, Record & Replay app for gaining valuable insights into your customers' digital behaviors. The ability to categorize session recordings and quickly analyze shopper psychology sets this app apart and makes it a powerful tool for enhancing user engagement and maximizing conversions on your online store.

Attribute
Propel Replay & Session Record Shopify AppPropel Replay & Session Record
MIDA: Heatmap, Record & Replay Shopify AppMIDA: Heatmap, Record & Replay
Average Rating 4.9 out of 5 4.9 out of 5
Number of Reviews 570 144
Estimated Installs 2450 2555
Min Price $0.00 $0.00
Max Price $0.00 $30.00
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