8returns ‑ Returns portal

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Automate returns, exchanges, store credit, and more with 8returns - the reliable returns app that turns customers into loyal fans.
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What Owlfred thinks...

With 8returns, automate returns, exchanges, store credit, paperless labels, and more to turn your customers into loyal fans while saving time and money!

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
April 18, 2024

Automate Returns and Exchanges for Loyal Customers

Find it on the Shopify App StoreFind it on the Shopify App Store
8returns, a reliable returns app for your brand: 8returns is the returns management platform that turns your customers into loyal fans while saving you time and money.

Transform the necessary but unexciting chore of managing returns into an experience that significantly escalates customer satisfaction and loyalty. With a robust tool specifically engineered to elevate the returns process, improve efficiency and decrease costs. This exceptional platform offers a sophisticated returns dashboard, simplifying the whole returns journey for both the merchant and the customer.

Streamline the process of tracking every return and ensure a seamless customer-merchant interaction with intuitive correspondence features. Spend less time sifting through returns and more time focusing on additional ways to grow your e-commerce business. Leave no opportunity unexplored for turning a potentially negative experience into a positive one by creating a flexible, tailor-made return policy that caters to your customers' unique needs and enhances their overall shopping experience.

Experience the value of a straightforward return system by minimizing return-related costs, time, and energy. This app significantly reduces the chance of customer dissatisfaction, thereby instilling a deeper sense of loyalty and contributing to the growth of your customer base. This is the tool you've been waiting for - a master class in effective and efficient return management.

Features

Branded and easily customizable returns portal
Automated and paperless shipping labels to create happy customers and reduce workload
Offer more options for customers such as exchanges, store credit, and repairs to retain revenue
Customize return policies and rules to fit your needs
Manage all aspects of returns in one place for efficient processing.

Benefits

Create a flexible and tailor-made return policy to enhance customer satisfaction and loyalty
Streamline the returns process, saving time and allowing you to focus on growing your e-commerce business
Minimize return-related costs, time, and energy, while instilling a deeper sense of customer loyalty

About the Vendor

8returns - Returns Platform
Lohmühlenstr. 65, Berlin, 12435, DE
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Lohmühlenstr. 65, Berlin, 12435, DE Map

Works with

Pricing

$109/month
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
109.00
Maximum Price:
$
379.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Hoot hoot! Let's talk about 8returns - an attractive Returns Portal app for your Shopify store. With an impressive perfect score of 5-stars from its 9 reviews, 8returns indicates a strong satisfaction amongst Shopify merchants. While it's a backend app and doesn't have visible installs, this return management platform is a boon and a time-saver for your online business. It automates returns, exchanges, and store credit, while its paperless shipping labels feature highlights its eco-friendly commitment. Importantly, it empowers you with a branded and easily customizable returns portal, a feature highly appreciated for enhanced customer experience. What really sets it apart? Its options to retain your revenue - exchanges, store credit, and even repairs, highlight its emphasis on customer retention. Plus, its customizable return policies give you full control of the what, when, and how of your returns process. Priced from $109 per month, it's an investment into streamlining your return processes and turning once-off customers into loyal fans. Based on its top-notch ratings, useful features, and potential for improved customer satisfaction, I, Owlfred, certainly recommend 8returns for your Shopify store.

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8returns ‑ Returns portal Featured On Owlmix.com

Frequently Asked Questions

What are returns and exchanges?
Returns and exchanges are processes where customers can return or exchange purchased products. It's important for businesses as it can improve customer satisfaction and loyalty.
What does a returns portal do?
A returns portal like 8returns simplifies the return and exchange process. It allows customers to submit return requests, track the status and get automatic updates.
What is the automated return process?
An automated return process is a type of customer service automation where return requests are handled mechanically. This usually includes steps such as submitting a return request, processing the request, and updating the customer automatically.
How can automating customer service benefit my business?
Automating customer service can increase efficiency, reduce cost as it lessens the need for manual work and improve customer satisfaction by providing swift, accurate responses.

Shopify App Comparison: 8returns ‑ Returns portal vs ReturnZap Returns & Exchanges - which is better?

We have compared the capabilities, features, and benefits of the apps 8returns - Returns portal and ReturnZap Returns & Exchanges. Both apps offer solutions to simplify the returns process in e-commerce businesses and improve customer satisfaction. However, there are some key differences between the two.

8returns - Returns portal stands out with its branded and easily customizable returns portal, which enhances the overall shopping experience for customers. It also offers automated and paperless shipping labels, reducing workload and creating happy customers. The app allows you to offer more options for customers, such as exchanges, store credit, and repairs, to retain revenue. Additionally, you can customize return policies and rules to fit your needs. With 8returns, you can manage all aspects of returns in one place, streamlining the process for efficient processing. This app prioritizes creating a flexible and tailor-made return policy to enhance customer satisfaction and loyalty, while minimizing return-related costs, time, and energy.

On the other hand, ReturnZap Returns & Exchanges offers a comprehensive solution with efficient features like auto-approval, flexibility in policies and rules, and an integrated portal. It prevents returns on final sale products, giving you control over your stock and avoiding unnecessary demands and complications. The app allows quick and effortless resolution of customer requests for refunds, store credit, or exchanges. It also boasts compatibility with numerous carriers worldwide, seamlessly integrating with existing systems and operations. ReturnZap focuses on saving valuable time and energy by processing exchanges and administering store credits directly within the app, maintaining stock control, and streamlining processes and operations.

Based on the comparison, we would recommend both apps depending on specific business needs. If you prioritize a branded and customizable returns portal, along with automated shipping labels and a wide range of options for customers, 8returns - Returns portal would be the ideal choice. However, if efficient features like auto-approval, stock control for final sale products, and compatibility with various carriers are your priority, ReturnZap Returns & Exchanges should be considered. Ultimately, both apps offer valuable solutions to simplify returns processes and enhance customer satisfaction in e-commerce businesses.

Attribute
8returns ‑ Returns portal Shopify App8returns ‑ Returns portal
ReturnZap Returns & Exchanges Shopify AppReturnZap Returns & Exchanges
Average Rating 5 out of 5 5 out of 5
Number of Reviews 11 67
Estimated Installs 0 251
Min Price $109.00 $29.95
Max Price $379.00 $179.95
Works With EasyPost, Royal Mail, Canada Post, Sendcloud, Shippo, USPS
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