Last Updated:
April 9, 2024

Increase Sales and Customer Satisfaction with Real-Time Conversations

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Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.

Revolutionize the way you engage with online customers with this robust live chat & chatbot application. Capitalize on real-time communication capabilities to establish instant rapport and foster relationships that inevitably lead to business growth. Guide potential buyers around your virtual store shelves, subtly encouraging them to add more to their basket, effectively raising the average order value.

Act swiftly when customers seem hesitant at checkout, reducing cart abandonment with personalized touchpoints that reassure and motivate. Replace standard automated responses with a round-the-clock virtual customer representative equipped with an intricate understanding of your brand. This, combined with an unparalleled ability to send targeted chat responses, ensures stellar support service, even outside of business hours.

Navigate the challenge of multichannel customer interaction with the app’s integrated shared inbox. Consolidate all communication, including emails and social media messages, in one centralized hub for easy management. Integration is effortless, with an intuitive interface designed to streamline setup and make transitioning to this comprehensive communication suite a breeze.

Features

Chatra allows you to engage with online customers through live chat on desktop or mobile, enhancing real-time communication capabilities.
Utilize chatbots to automate routine tasks and free up your time, providing efficient customer service.
Identify and assist customers on your website, understanding their location and cart contents for personalized interactions.
Access the app on various devices, ensuring you can efficiently manage customer communication on the go.
Seamlessly integrate Chatra with Help Scout, Slack, Zapier, Webhooks, Facebook, and Instagram for consolidated multichannel communication.

Benefits

Establish instant rapport and boost average order value by guiding potential buyers through your virtual store shelves
Reduce cart abandonment with personalized touchpoints that reassure and motivate hesitant customers at checkout
Effortlessly manage multichannel customer interactions with an integrated shared inbox for streamlined communication

About the Vendor

Roger Wilco LLC
501 Silverside Rd, Suite 105, Wilmington, DE, 19809, US
Visit Vendor Website

Works with

Help Scout, Slack, Zapier, Webhooks, Facebook, Instagram

Pricing

Free
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
Maximum Price:
$
29.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

1 review in the last 30 days.

1 reviews in the last 30 days.

4 review in the last 90 days.

4 reviews in the last 90 days.

Install Trend Insights

23 install in the last 30 days.

23 installs in the last 30 days.

72 install in the last 30 days.

72 installs in the last 30 days.

Owlfred Review

Chatra is an essential tool to boost conversions with its Live Chat, Chatbot, Cart Saver, and Shared inbox features. By welcoming visitors, cross-selling products, and assisting with checkout hang-ups, this app ensures a smooth customer journey. With an impressive average rating of 4.9 from 648 reviews and over 4,800 installs, Chatra's integration with Help Scout, Slack, Zapier, and more make it a solid choice for Shopify merchants looking to enhance customer support and increase sales.

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Frequently Asked Questions

Are there any solutions for reducing cart abandonment with real-time communications?
Chatra Live Chat and Chatbot offers such a solution. By establishing instant rapport with potential customers and guiding them subtly around your virtual store, cart abandonment can be greatly reduced. Personalized touchpoints reassure and motivate customers, particularly when they seem hesitant at checkout.
What can be done to improve customer service outside of business hours?
By replacing standard automated responses with a round the clock virtual customer representative, equipped with a sophisticated understanding of your brand, exceptional customer service can be ensured outside of business hours. It enables targeted chat responses, ensuring stellar support service.
How can seamless multi-channel customer interaction be facilitated?
This is possible with Chatra's integrated shared inbox. It consolidates all communication, including emails and social media messages, in one centralized hub for easy management.
Does Chatra Live Chat and Chatbot help in enhancing the average order value?
Yes the application guides potential buyers around your virtual store, subtly encouraging them to add more items to their basket, thereby effectively raising the average order value.

Shopify App Comparison: Chatra — Live Chat & Chatbot vs Pushdaddy WhatsApp, Live Chat - which is better?

When comparing Chatra — Live Chat & Chatbot App with Pushdaddy WhatsApp, Live Chat App, we can see that both apps offer features that enhance customer communication and provide automation capabilities. However, there are significant differences between the two.

Chatra stands out with its ability to guide potential buyers through a virtual store, effectively boosting average order value. With personalized touchpoints at checkout, Chatra reduces cart abandonment and reassures hesitant customers. Additionally, its integrated shared inbox helps streamline multichannel customer interactions, making communication management effortless. With seamless integrations with various platforms, Chatra provides a comprehensive communication suite that is easy to set up and use.

On the other hand, Pushdaddy focuses on effortless communication through seamless switching between WhatsApp and Live Chat. It provides automation features specifically tailored for Shopify stores, such as order confirmations and abandoned cart recovery. Pushdaddy also stands out with its inclusion of critical elements like FAQ Answers, instant order status updates, and social media integration. With its all-encompassing capabilities, Pushdaddy becomes a bridge between the store and customers, providing a roadmap to a delightful customer journey.

Based on the specific needs of your business, we would recommend Chatra for its focus on boosting average order value and reducing cart abandonment. However, if your business requires seamless communication through platforms like WhatsApp, integration with social media, and a comprehensive automation suite, Pushdaddy would be the ideal choice.

Attribute
Chatra — Live Chat & Chatbot Shopify AppChatra — Live Chat & Chatbot
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 4.9 out of 5 4.3 out of 5
Number of Reviews 648 4168
Estimated Installs 4846 41303
Min Price $0.00 $0.00
Max Price $29.00 $0.00
Works With Help Scout, Slack, Zapier, Webhooks, Facebook, Instagram Facebook, Instagram, Whatsapp, Messenger, Telegram
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