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Last Updated:
July 12, 2024

Turn Your Website Into a Personalized Sales Channel with Video Chat

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Immerse your customers in a personalized shopping experience with a versatile app that effortlessly marries video conferencing, appointment scheduling, live chat and CRM into a seamless bundle. Emulating the successful functionalities of renowned digital tools, this app brings such functions directly to your e-commerce platform, casting them in your branding.

Unlike other remote solutions, this app is precisely engineered for customer interactions, mirroring an innate understanding of the merchant-customer dynamics in the online shopping realm. Instead of juggling multiple interfaces, users find themselves in one unified space where they can schedule meetings, initiate real-time conversations, and usher face-to-face engagement through high-quality video calls, all from within the comforts of your e-commerce storefront.

Harnessing the intuitive simplicity of streamlined CRM, this application empowers you to keep track of customer engagements. The offering enables an unparalleled level of personalization, boosting customer satisfaction and enhancing chances for repeat business. By rooting the entire customer interaction journey in your e-commerce platform, this app allows your brand to shine and shape user experiences to your brand's vision.

This highly adaptable tool is a testament to how far remote selling and customer engagement can go, delivering a multi-dimensional platform rooted in enhancing customer connections. A game-changer in the online marketplace, this app redefines customer interactions and ensures you’re always a click away from sealing the next big deal.

Features

Offer video/audio calls with customers without the need for downloads, simplifying communication.
Facilitate real-time live chat to enhance customer interaction and satisfaction, making users feel valued.
Enable easy appointment requests for customers, even when you're unavailable for an immediate call.
Effortlessly integrate customer engagement tools to personalize the shopping journey on your e-commerce platform, enhancing brand visibility.
Streamline CRM management by consolidating various functions into one unified space, saving time and effort for merchants.

Benefits

Increase personalization and customer satisfaction by offering seamless video conferencing, appointment scheduling, and live chat directly on your e-commerce platform
Streamline customer interactions and CRM management, saving time and effort by consolidating multiple functions into one unified space
Boost brand visibility and shape user experiences by integrating customer engagement tools to create a tailored shopping journey on your e-commerce storefront

About the Vendor

Consolto.com
Emek Hashalom, Yokneam, 26903, IL
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Emek Hashalom, Yokneam, 26903, IL Map

Works with

zapier, google analytics, google calendar, Webhooks

Pricing

From $10/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
10.00
MaximumΒ Price:
$
39.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

If you're looking to add a personal touch to your online sales, I highly recommend taking a flight with Consolto Video Chat. This savvy app is a feathered friend to any Shopify merchant keen on transforming their website into a highly personalized sales channel. With its impressive suite of features, Consolto combines the power of video conferencing, appointment scheduling, live chat and a CRM into one nifty package - think Zoom, Calendly, and Intercom all rolled into one, but leaves a unique imprint of your branding. This user-friendly app allows you to video or audio call with a mere click of a button, no pesky downloads needed. Plus, it lets you natter away with your customers in real-time through its live chat feature, creating a hoot of a shopping experience. Need to take a break from your nest? No problem, its appointment request feature swoops in when you're not available for an instant call. With a majority of five-star reviews, and pricing starting from $10 a month, Consolto Video Chat is, without doubt, a wise choice for merchants looking to enhance real-time customer interactions, boost sales, and really make their brand take flight.

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Frequently Asked Questions

What is video personalisation in ecommerce?
Video personalisation in ecommerce is a marketing strategy that uses data to deliver customised video content to shoppers. It can vary in complexity from using a customer's name to providing product suggestions based on their browsing behaviour
What does custom video mean in terms of a Shopify app?
When a Shopify app mentions a custom video, it refers to video content specifically tailored to reflect your brand's messaging, products, or services. With custom videos, you can deliver a unique shopping experience to your customers
How can video chat enhance my Shopify store?
Video chat can greatly boost customer service on your Shopify store by providing real-time, personalised support. It helps build trust and rapport with customers, accelerating the buying decision process
How does Consolto Video Chat fit into my recommended products strategy?
Consolto Video Chat can effectively be used in your recommended products strategy by providing real-time consultations and product recommendations through video chat. This way, shoppers can receive instant advice tailored to their needs, boosting the chances of a purchase.

Shopify App Comparison: Consolto Video Chat vs Pushdaddy WhatsApp, Live Chat - which is better?

In comparing the Consolto Video Chat App and the Pushdaddy WhatsApp, Live Chat App, we see that both apps offer features to enhance customer communication and drive successful conversions. However, there are distinct differences in their capabilities and benefits.

The Consolto Video Chat App stands out with its versatile integration of video conferencing, appointment scheduling, live chat, and CRM. This app offers a seamless, unified space for customer interactions within the e-commerce platform, allowing for personalized shopping experiences. With features like video/audio calls, real-time live chat, and easy appointment requests, merchants can connect with customers effortlessly and enhance customer satisfaction. The app also streamlines CRM management, consolidating various functions into one space, saving time and effort. Overall, this highly adaptable tool redefines customer interactions and boosts brand visibility.

On the other hand, the Pushdaddy WhatsApp, Live Chat App excels in its communication flexibility. With seamless switching between WhatsApp and Live Chat, merchants can keep customer conversations engaging and responsive. The app also offers automation features tailored for Shopify stores, including order confirmations and abandoned cart recovery, driving successful conversions. Additionally, it incorporates critical elements like FAQ Answers for instant clarifications and integrates social media platforms like Facebook Messenger and Instagram for easy marketing outreach. This all-encompassing app provides enhanced customer service, easy communication, and seamless marketing automation.

Based on their capabilities, we would recommend the Consolto Video Chat App for merchants looking to prioritize face-to-face and personalized interactions within their e-commerce platform. Alternatively, the Pushdaddy WhatsApp, Live Chat App is a great choice for merchants who value communication flexibility, automation features, and social media marketing integration. Ultimately, the decision should be based on the specific needs and priorities of your business.

Attribute
Consolto Video Chat Shopify AppConsolto Video Chat
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 5 out of 5 4.3 out of 5
Number of Reviews 1 4186
Estimated Installs 16 37338
Min Price $10.00 $0.00
Max Price $39.00 $0.00
Works With zapier, google analytics, google calendar, Webhooks Checkout , Facebook, Instagram, Whatsapp, Messenger, Telegram
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