Richpanel: AI Customer Service

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Empower customer support with AI for rapid multi-channel query resolution.

What Owlfred thinks...

Richpanel is a great AI-powered helpdesk for managing high support volumes efficiently and providing top-notch customer service at scale.

This is a great Shopify app that will help you grow your Shopify store faster!

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Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
July 12, 2024

Unleash the Power of Richpanel for Unparalleled Customer Trust

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Managing traffic, providing prompt responses, and consistently maintaining accuracy can be daunting tasks in customer service. However, harness a tool that's meticulously designed to facilitate swift communication, process large volumes of queries, and bolster the integrity of your ecommerce store. Steer clear of traditional ticketing systems, and embrace an intelligent alternative designed with an intuitive built-in importer that ensures a smooth transition without sacrificing any data.

Adept at handling large traffic volumes, this tool offers an efficient approach to maintaining customer trust and managing customer support concerns in your online store. Deliver faster responses, provide accurate information, and upsurge the operational productivity of your support team. As popularly used by various brands, the transition is seamless and ensures the integrity of your data amidst the migration.

Make your ecommerce store a beacon of reliability and superior customer service. Leave the old ticketing helpdesks behind, and step into the future of customer service management with a system designed for accuracy, speed, integrity, and high volume processing. Equip your support team with a game-changing tool that's here to revolutionize the way we deliver customer service.


Manage all customer communication channels such as email, chat, Facebook DM, Instagram, and phone from one centralized inbox.
Enable customers to self-resolve issues 24/7 by automating responses for immediate assistance.
Utilize GPT-4 powered AI for intelligent replies, summaries, and translations to enhance customer interactions.
Seamlessly integrate with over 50+ Shopify apps to work efficiently with your existing tech stack.
Gain insights into support metrics and performance through a comprehensive dashboard for continuous improvement in customer service.


Increase operational productivity by efficiently managing large traffic volumes, delivering faster responses, and providing accurate information for superior customer support.
Seamlessly transition from traditional ticketing systems to an intelligent alternative designed to process large volumes of queries without sacrificing any data, ensuring the integrity of your ecommerce store.
Enhance customer trust and reliability by utilizing AI-powered intelligent replies, summaries, and translations to revolutionize the way you deliver customer service and improve overall support team performance.

About the Vendor

Richpanel Inc
1885 Cabana Dr, San Jose, CA, 95125, US
Visit Vendor Website
1885 Cabana Dr, San Jose, CA, 95125, US Map

Works with

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations


From $9/month. Free trial available.
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Owlfred Review

Hoot hoot! Feather your customer support nest with the Richpanel Customer Service CRM, a real hoot of an app for Shopify merchants. With an impressive five-star rating from over 100 users, it's clear this app does the job splendidly. The crux of achieving customer trust lies in fast and accurate responses, and beak my feathers, does Richpanel deliver! It ingeniously manages communication across multiple channels including email, live chat, Instagram, Facebook, SMS, and phone - all from one convenient inbox. It's like having your eyes on all the branches at once! This AI-powered tool allows you to view and amend orders right from the help desk and recommends replies plus tags. Offering 24/7 customer self-service, it empowers consumers to resolve issues instantly. The cherry of the pie is its seamless integration with over 50+ Shopify applications! At a reasonable starting price of $29 a month (with a 14-day free trial), it's a trusty companion for your customer service and ticket management toolkit. This one gets a hoot-full endorsement from yours truly, Owlfred.

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Frequently Asked Questions

How does the Richpanel: AI Customer Service app enhance my customer support?
The Richpanel: AI Customer Service app improves your customer support by enabling swift communication, processing large volumes of queries, and maintaining the integrity of your online store. It equips your support team with a tool designed to deliver faster responses and accurate information, enhancing customer trust and operational productivity.
Can Richpanel handle large customer traffic?
Yes Richpanel is adept at handling large volumes of customer traffic. It's designed to manage customer support concerns efficiently without sacrificing the speed or quality of responses. The tool ensures a seamless transition and maintains the integrity of your data during the migration.
What makes Richpanel different from traditional ticketing helpdesks?
Richpanel offers an AI-driven approach that prioritizes accuracy, speed, integrity, and high volume processing. Unlike traditional ticketing systems, Richpanel guarantees a seamless transition to its platform without any loss of data. This ensures that your customer service remains efficient, reliable, and versatile.
How will Richpanel help improve my support team's productivity?
Richpanel is a tool designed to increase the operational productivity of your support team. By enabling faster response times and providing accurate information, it reduces the time spent per query. This free up your team's time to focus on other essential tasks, increasing overall productivity.

Shopify App Comparison: Richpanel: AI Customer Service vs Pushdaddy WhatsApp, Live Chat - which is better?

When comparing Richpanel: AI Customer Service App and Pushdaddy WhatsApp, Live Chat App, we can see that both apps offer valuable features for enhancing customer communication and improving customer service. However, Richpanel stands out with its ability to manage all customer communication channels from one centralized inbox, including email, chat, social media, and phone. This provides a seamless and efficient approach to handling customer queries and ensures prompt responses across various platforms. Additionally, Richpanel utilizes GPT-4 powered AI for intelligent replies, summaries, and translations, further enhancing customer interactions and improving support team performance. With its comprehensive dashboard, Richpanel also offers valuable insights into support metrics and performance, allowing for continuous improvement in customer service.

On the other hand, Pushdaddy WhatsApp, Live Chat App focuses on providing seamless switching between WhatsApp and Live Chat, allowing for engaging and responsive customer conversations. It also offers automation features like order confirmations and abandoned cart recovery, which can drive successful conversions and enrich the customer's buying journey. Moreover, Pushdaddy incorporates FAQ Answers, which enable customers to get instant clarifications on common queries, enhancing the customer experience. The app also includes the capability to integrate Facebook Messenger and Instagram, as well as push notifications, for effective social media marketing and keeping customers informed about the latest offerings and promotions.

In conclusion, while both apps have their unique capabilities and benefits, we recommend Richpanel: AI Customer Service App for its comprehensive approach to customer communication management, integration with multiple channels, and AI-powered intelligent replies. This app provides a game-changing solution for ecommerce store owners, revolutionizing the way customer service is delivered and enhancing overall support team performance.

Richpanel: AI Customer Service Shopify AppRichpanel: AI Customer Service
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 4.8 out of 5 4.3 out of 5
Number of Reviews 138 4186
Estimated Installs 1252 37338
Min Price $29.00 $0.00
Max Price $99.00 $0.00
Works With ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations Checkout , Facebook, Instagram, Whatsapp, Messenger, Telegram
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