Last Updated:
July 12, 2024

Maximize Revenues with Desku - Unify, Retain & Sell Efficiently

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In the bustling world of ecommerce, unifying customer interactions is integral to accelerating growth and maximizing revenue. This becomes possible with our comprehensive customer experience platform, which streamlines all support conversations, orders, social comments, and direct messages into a handy, single-ticket view.

Designed specifically to benefit fast-growing online retailers, this platform allows interaction with your customer base like never before. By providing a single dashboard for marketing, selling, and supporting, it ensures smooth operations and provides a holistic view of your customer interactions.

One of its standout features is the ability to promote products seamlessly via WhatsApp and email campaigns within the same dashboard. This way, your advertising efforts stay organized and effective, leading to higher conversion and retention rates among shoppers.

With its revenue-focused approach and easy-to-use interface, this tool is a must-have for digital entreprenuers seeking to optimize their customer service. Try it now and experience a boost in productivity, customer satisfaction, and most importantly, profits.

Features

Market, sell, and support with the AI Powered Messaging Platform
Automate customer support with WhatsApp & Facebook Chatbots and AI Assist
View, edit, and cancel Shopify orders without leaving the Desku customer view
Prioritize response over email, chat, and social media comments
Gain full customer context before answering with order and conversation history

Benefits

Increase customer satisfaction by providing a seamless support experience across multiple channels, leading to higher retention rates
Boost productivity by streamlining all support conversations, orders, social comments, and direct messages into a single-ticket view, saving time and effort
Drive higher conversions and profits by promoting products seamlessly via WhatsApp and email campaigns within the same dashboard, ensuring organized and effective advertising efforts

About the Vendor

Desku Inc.
605, North, twinstar, nana mauva circle, Rajkot, GJ, 360004, IN
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605, North, twinstar, nana mauva circle, Rajkot, GJ, 360004, IN Map

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Pricing

Free plan available. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
9.00
Maximum Price:
$
89.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Desku - Helpdesk & Live Chat is a lifesaver for many merchants seeking a comprehensive solution to customer communication. With a perfect 5-star average rating, it's capturing hearts with its powerful features like an AI-assisted messaging platform, customer support automation, and integrations with popular media like Whatsapp, Facebook, Email, and LiveChat. The magic lies in its ability to consolidate all support conversations, orders, social comments, and DMs in one view, giving you complete oversight and context before responding. It fits perfectly within the 'chatsupport ticket management' category, ensuring you never miss an opportunity to support, sell, and market to your customers from a single dashboard. Starting from just $9/month with a 7-day free trial, it offers affordability while not skimping on functionality. It might not have any recorded installs yet, but given its potential, it won't remain a hidden gem for long. Hoots to Desku Technologies for building this wonderful tool!

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Frequently Asked Questions

How can Desku help with customer interactions?
Desku is a comprehensive customer experience platform that unifies all customer interactions. It consolidates support conversations, orders, social comments, and direct messages into a single-ticket view. This streamlines operations, offering a holistic view of customer interactions.
What does Desku offer for digital entrepreneurs?
Desku is designed to optimize customer service for online retailers. It offers a dashboard for marketing, selling, and supporting, thereby ensuring smooth operations. One unique feature is promoting products via WhatsApp and email campaigns from within the same dashboard, which can lead to higher conversion and retention rates.
Does Desku support product promotion?
Yes Desku provides the ability to promote products seamlessly via WhatsApp and email campaigns. This is done within the same dashboard, making sure your advertising efforts are organized and effective in driving conversions and retaining shoppers.
Can Desku improve productivity?
Yes Desku's easy-to-use interface and revenue-focused approach have been created to boost productivity. This ultimately leads to increased customer satisfaction and profits for your business.

Shopify App Comparison: Desku ‑ AI Chatbot + ChatGPT vs Tidio Live Chat & AI Chatbots - which is better?

The Desku - Helpdesk & Live Chat app offers a comprehensive customer experience platform that allows for seamless interaction with customers. One of its standout features is the ability to promote products seamlessly via WhatsApp and email campaigns within the same dashboard, ensuring organized and effective advertising efforts. Additionally, it streamlines all support conversations, orders, social comments, and direct messages into a single-ticket view, saving time and effort for entrepreneurs. With its revenue-focused approach and easy-to-use interface, this tool is a must-have for digital entrepreneurs seeking to optimize their customer service and drive higher conversions and profits.

In comparison, the Tidio Live Chat & AI Chatbots app offers ready-to-utilize sales and customer support chatbots that increase revenue and efficiency. Equipped with AI-powered capabilities, these chatbots offer personalized replies for an impressive customer-service experience around-the-clock. The app also consolidates all customer interactions in one central hub, making it delightfully convenient for teams to manage customer service effectively. Additionally, for Shopify merchants, the app has dedicated features designed for seamless integration and improved performance. With its live chat and proactive selling capabilities, personalized product recommendations, and easy integration with Shopify, Tidio is a powerful tool to enhance customer experience and navigation through the tide of e-commerce competition.

Based on these comparisons, we recommend both the Desku - Helpdesk & Live Chat app and the Tidio Live Chat & AI Chatbots app for different reasons. If you are looking for a tool that allows for seamless product promotion and streamlines customer interactions, Desku is the way to go. However, if you prefer ready-to-use chatbots, personalized customer service, and integrations with Shopify, then Tidio is the better choice. It ultimately depends on your specific needs and preferences as an entrepreneur seeking to enhance customer satisfaction and drive higher conversions.

Attribute
Desku ‑ AI Chatbot + ChatGPT Shopify AppDesku ‑ AI Chatbot + ChatGPT
Tidio Live Chat & AI Chatbots Shopify AppTidio Live Chat & AI Chatbots
Average Rating 4.2 out of 5 4.7 out of 5
Number of Reviews 3 1874
Estimated Installs 0 38609
Min Price $9.00 $0.00
Max Price $89.00 $394.00
Works With Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me
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