DropTracking ‑ Order Tracking

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Automatically predict delivery dates for orders; reduce customer inquiries and support emails.
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What Owlfred thinks...

DropTracking is a must-have app that automatically provides an estimated delivery date for each order, helping customers always know when to expect it without bombarding you with support requests.

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
July 12, 2024

Avoid the Guesswork with Automatic Order Delivery Estimates

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Experience seamless order tracking with the DropTracking app, a tool specifically designed to streamline the delivery process for both vendors and customers. This cutting-edge platform uncovers the potential of automated efficiency by providing precise estimated delivery dates for each placed order, removing the need for continuous manual updates.

Put an end to the overwhelming stream of inquiries regarding delivery status. By setting up an initial estimated delivery time, the user can rest assured knowing the system will continue to calculate and update the delivery dates autonomously. This one-time setup operation ensures a hassle-free experience for shop owners, freeing up invaluable time and resources.

Feature-packed, this app takes charge of your customer communication, cutting down on support requests and enhancing the shopping experience. Leverage the power of automation and boost customer satisfaction with transparent, accurate estimates. This approach eliminates the uncertainty, promoting a solid bond of trust and positive interaction.

Ship with confidence, keeping customers informed while reducing administrative load with this ingenious automated tracking system. Turn the tide in your favor and make the delivery process an effortless part of your business operations.

Features

Set an estimated delivery time only once for each order, eliminating the need for manual updates
Dramatically reduce customer emails and prevent chargebacks with streamlined order tracking
Customize the order search page to suit your specific needs
Improve customer satisfaction by automating order tracking and enhancing the shopping experience
Keep customers informed and reduce administrative workload with an automated tracking system

Benefits

Track every order with accurate estimated delivery dates to reduce customer inquiries and save time
Improve customer satisfaction by automating order tracking, cutting down on support requests, and enhancing shopping experiences
Keep customers informed and reduce administrative tasks with an automated tracking system

About the Vendor

Quantum Scaling
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Pricing

$8.99/month. Free trial available.
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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

1 review in the last 30 days.

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1715 install in the last 30 days.

1715 installs in the last 30 days.

1654 install in the last 30 days.

1654 installs in the last 30 days.

Owlfred Review

The Droptracking app, developed by Quantum Scaling, is a useful tool for Shopify Merchants who need a streamlined way of providing their customers with an estimated delivery date for each order. With a relatively solid adoption rate by over 600 merchants and a rating around 3.7, this app appears to bring value to most installs. It offers features that are designed to decrease your support requests dramatically by automatically calculating and setting an estimated delivery date, hence reducing the potential for chargebacks due to shipping related uncertainties. An added bonus is its ability to let you customize the order search page as per your business's needs. This, coupled with the fact that it costs only $8.99 per month after a 30-day free trial, puts it in a competitive position against similar customer order tracking apps. While the app has seen its fair share of pros and cons, the DropTracking - Order Tracking app is perfect for merchants optimizing their post-purchase customer experience. As your Owl-in-Chief here, I would recommend giving it a perching spot in your Shopify nest.

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Frequently Asked Questions

How does DropTracking app improve my business operations?
DropTracking app streamlines your delivery process by providing precise estimated delivery dates for each ordered product. It takes charge of customer communication about delivery, cutting down on support requests and enhancing the customer shopping experience.
How does DropTracking app help with customer communication?
This app autonomously calculates and updates delivery dates, keeping customers informed and reducing the need for manual updates. This helps lessen the amount of inquiries about delivery status, thus reducing the burden on support teams.
How does DropTracking app enhance customer satisfaction?
It provides transparent and accurate delivery estimates, eliminating uncertainty and building trust with customers. This leads to improved customer satisfaction and positive interaction.
Is the setup process of DropTracking app complex?
No the setup process for the DropTracking app involves a one-time operation. Once you set up the initial estimated delivery time, the system will continue to calculate and update the delivery dates autonomously. This ensures a hassle-free experience for shop owners.

Shopify App Comparison: DropTracking ‑ Order Tracking vs Synctrack PayPal Tracking Sync - which is better?

When comparing DropTracking and Synctrack PayPal Tracking Sync, it becomes clear that both apps offer valuable features and benefits for Shopify merchants. However, there are some key differences that set them apart.

DropTracking excels in providing precise estimated delivery dates and automating the entire order tracking process. By setting up an initial estimated delivery time, shop owners can save time and resources by eliminating the need for continuous manual updates. This streamlines communication with customers, reduces support requests, and enhances the shopping experience. With accurate estimates and automated tracking, customer satisfaction is improved, and administrative workload is reduced.

On the other hand, Synctrack PayPal Tracking Sync focuses on maintaining transparency and reducing payment issues. By syncing tracking numbers in real-time to PayPal and Stripe, the app minimizes the time money is on hold and optimizes cash flow. It also proactively prevents disputes and builds credibility with payment providers. With the ability to manage multiple stores and sync PayPal for all of them with one subscription, it simplifies operations and enhances order management.

Considering the advantages offered by both apps, we strongly recommend implementing DropTracking to streamline the delivery process and improve customer satisfaction. However, if your primary concern is maintaining transparency and reducing payment issues, Synctrack PayPal Tracking Sync is the better choice.

Attribute
DropTracking ‑ Order Tracking Shopify AppDropTracking ‑ Order Tracking
Synctrack PayPal Tracking Sync Shopify AppSynctrack PayPal Tracking Sync
Average Rating 3.1 out of 5 5 out of 5
Number of Reviews 7 518
Estimated Installs 2156 3370
Min Price $8.99 $0.00
Max Price $8.99 $39.99
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