Z Facebook Messenger Chat

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Enhance customer support with instant Facebook Messenger chat for seamless communication and engagement.

What Owlfred thinks...

If you want to provide quick customer support through Facebook Messenger, this app allows visitors to contact you easily and keep a record of all conversations for better service.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
November 30, 2024

Elevate Customer Engagement with Instant Facebook Messenger Support

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Connect with customers where they are most active. Seamlessly integrate Facebook Messenger into your online store for instant, effective communication. This solution empowers merchants to engage directly with customers, facilitating prompt responses to inquiries and fostering valuable relationships. Designed for effortless integration without the need for coding, it simplifies the setup process, allowing businesses to focus on what truly matters—customer satisfaction. Users can initiate real-time conversations, enhancing the overall shopping experience through efficient support. This powerful tool not only boosts engagement but also helps in building trust, as customers feel more connected to your brand. Stay ahead in the competitive marketplace by providing a responsive and interactive customer service channel that resonates with today’s consumers.

Features

Allow visitors to contact you via Messenger for convenient and personalized customer support
Store message histories indefinitely for informed and detailed customer interactions
Label conversations for efficient sorting and organization
Keep notes within Messenger for easy referencing and enhanced customer communication
Streamline communication and promote effective customer conversation history

Benefits

Offer personalized Messenger-based support to enhance customer service experience
Store and access message histories indefinitely for informed and detailed customer interactions
Simplify customer communication with built-in notepad function for easy referencing within Messenger

About the Vendor

Zotabox
58/124 Au Co, Tu Lien, Tay Ho, Ha Noi, 100000, VN
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58/124 Au Co, Tu Lien, Tay Ho, Ha Noi, 100000, VN Map

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Pricing

Price: Free
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
12.99
Maximum Price:
$
79.98
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Join the Messenger movement with Facebook Live Chat by Zotabox, a fantastic app geared towards turbocharging customer support for your Shopify store. Boasting an average rating of 4.4 from over a 100 reviews, this ingenious app, although lacking a tally of installs due to its backend nature, enables you to add speedy customer service through the increasingly popular Facebook Live Chat. With Facebook Live Chat, conversations aren't fleeting—they're stored in your inbox, allowing you to review and respond at any time. Embrace the convenience of B2C communication, distinguishing your store with an approach that's in tune with over a billion active users. Personalize further with varied pricing options starting from $12.99/month, tailored to fit any budget. Install it and watch as it effortlessly integrates with your store, without slowing things down. Happy chatting and snapping up those sales!

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Frequently Asked Questions

How can Facebook Live Chat enhance my Shopify store's design?
Facebook Live Chat integrates smoothly into your Shopify store's design. It allows you to use Facebook Messenger as a live chat platform, making it easier for customers to connect with you while shopping at your store.
How can Facebook Live Chat improve my customer support?
Facebook Live Chat allows for instant communication with your customers. You can answer questions and resolve issues in real-time. It makes your customer support more accessible and efficient.
What is the benefit of using an instant messenger like Facebook Live Chat for my Shopify store?
Using an instant messenger like Facebook Live Chat has many benefits for your Shopify store. For one, it enhances customer experience by providing immediate assistance. It also leaves a good impression and builds trust, making customers more likely to return.
What kind of automatic reply messages can I set on Facebook Live Chat for my Shopify store?
Facebook Live Chat allows you to set automatic reply messages when you are not available. These could be simple messages acknowledging the customer's query and assuring them that a team member will respond soon. It helps to manage customer expectations and keep them engaged.

Shopify App Comparison: Z Facebook Messenger Chat vs RealTime Notifier - which is better?

The Facebook Live Chat app offers personalized Messenger-based support, allowing customers to easily reach out using their personal Messenger accounts. This app excels in storing message histories indefinitely, giving merchants access to past interactions for informed and detailed customer interactions. With a built-in notepad function, merchants can streamline communication and easily reference important information within Messenger. Overall, this app enhances the customer service experience by providing a more personal and direct form of communication.

In contrast, the RealTime Notifier app focuses on improving efficiency and communication in running an e-commerce operation. It automatically sends emails about relevant store activities to staff, vendors, or any pertinent recipient, reducing email overload and keeping the team focused on what matters. The advanced rules feature allows fine-tuning of who receives notifications for specific events, ensuring clear communication without unnecessary noise. By automating tasks and streamlining workflow, this app increases operational efficiency and productivity.

Both apps have their strengths and excel in different areas. If you prioritize personalized and direct customer communication, the Facebook Live Chat app is the recommended choice. On the other hand, if you are looking to optimize your e-commerce operation and improve efficiency, the RealTime Notifier app is the way to go. Ultimately, the choice depends on your specific business needs and priorities.

Attribute
Z Facebook Messenger Chat Shopify AppZ Facebook Messenger Chat
RealTime Notifier Shopify AppRealTime Notifier
Average Rating 4.7 out of 5 5 out of 5
Number of Reviews 107 8
Estimated Installs 0 0
Min Price $12.99 $2.99
Max Price $79.98 $7.99
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