Grapevine Post Purchase Survey

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Gain post-purchase insights with surveys to optimize marketing channels & customer satisfaction.

What Owlfred thinks...

For gaining valuable customer insights and optimizing your marketing spend, Grapevine Post Purchase Survey is the way to go with its multiple survey types and customizable options. Recommended!

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
July 8, 2024

Gain Insights and Optimize Marketing with Customer Surveys

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Obtaining key insights directly from your customer base has never been more straightforward. This robust app equips store owners with the power of in-depth, post-purchase customer surveys. These surveys are the secret weapon that allow merchants to make strategic, data-informed decisions to streamline their marketing and operations.

Ever wondered which marketing channels drive the most traffic to your store? This tool doesn’t leave that to guesswork. By adeptly identifying the best-performing marketing avenues, it empowers businesses to tighten their marketing budget and derive maximal value.

The app's flexibility extends to the ability to deploy customer satisfaction surveys at any stage of the buyer’s journey. The goal? To collect and leverage zero-party data that can catapult your marketing strategy to new heights. Harness the app's features and unlock countless possibilities for your store's growth.

Features

Discover attribution insights to optimize your marketing spend
Choose from fixed response, freeform text, or Net Promoter Score (NPS) survey types
Enjoy a simple set-up with an intuitive UI and proactive support team
Collect unlimited surveys and responses for valuable zero-party customer data
Customize surveys without Grapevine branding to suit your style

Benefits

Maximize your marketing budget by identifying top-performing channels and optimizing your spend
Collect and leverage zero-party data at any stage of the buyer’s journey to enhance your marketing strategy
Easily deploy customizable surveys to gather valuable insights and make data-informed decisions

About the Vendor

Union Works Apps
86-90 Paul Street, London, EC2A 4NE, GB
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86-90 Paul Street, London, EC2A 4NE, GB Map

Works with

Shopify Flow, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Pricing

$25/month. Free trial available. All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
25.00
Maximum Price:
$
25.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

3 review in the last 30 days.

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4 reviews in the last 90 days.

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43 install in the last 30 days.

43 installs in the last 30 days.

59 install in the last 30 days.

59 installs in the last 30 days.

Owlfred Review

"Wisdom abounds with Grapevine Post Purchase Survey! With a stellar average rating of 5 from 159 reviews, this app empowers merchants with valuable customer insights through customizable post-purchase and on-site surveys. By unlocking attribution insights and offering various survey types, including Net Promoter Score (NPS), Grapevine helps optimize marketing spend and enhance customer satisfaction. Additionally, with features like an intuitive UI, unlimited surveys and responses, and zero Grapevine branding, it's a valuable tool for data-driven decision-making. Recommended for those seeking to elevate their marketing potential and customer experience!"

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Frequently Asked Questions

What role do surveys play in marketing?
Surveys allow businesses to gather valuable insights about consumers' opinions, needs, and preferences. They are instrumental in shaping marketing strategies, improving product offerings, and enhancing customer satisfaction.
How can I utilize marketing insights from my app?
Marketing insights from your app can guide your decision-making processes. They can help you understand your audience's behaviors, preferences, and needs, enabling you to refine your marketing strategies, tailor your messaging, and deliver more personalized experiences.
How can post-purchase surveys enhance my business performance?
Post-purchase surveys can enable you to understand customers' shopping experiences. These insights can be used to improve your products, services, and overall customer experience, thereby enhancing business performance and boosting customer retention.
Why is it essential to use customer surveys effectively?
Effectively using customer surveys helps to identify areas of improvement, gauge customer satisfaction, and enhance the overall customer experience. They also foster loyalty by demonstrating to customers that their opinions are valued and considered.

Shopify App Comparison: Grapevine Post Purchase Survey vs Retention X - which is better?

We have compared the Grapevine Post Purchase Survey app and the Retention X app, both of which offer valuable insights and data-driven solutions for businesses. The Grapevine app focuses on obtaining key insights from customer surveys and optimizing marketing spend. With its robust features, such as attribution insights, customizable surveys, and proactive support, Grapevine empowers businesses to make data-informed decisions and maximize their marketing budget. It also allows for the collection and leverage of zero-party data, enhancing overall marketing strategy. We highly recommend this app for businesses looking to streamline their marketing efforts and gather valuable customer insights.

On the other hand, the Retention X app excels in quantifying Customer Lifetime Value, Cohort Analysis, and Customer Segmentation. It simplifies complex data and transforms it into actionable insights tailored to boost revenue generation strategies. This app also offers the benefit of generating synchronized audiences for multiple platforms, saving time and optimizing marketing endeavors. With its focus on understanding customer behavior and refining marketing strategies, Retention X is ideal for businesses looking to unlock the full potential of their store data and drive exponential revenue growth. We recommend this app for businesses seeking to navigate and interpret their data effectively to supercharge their revenue growth.

Attribute
Grapevine Post Purchase Survey Shopify AppGrapevine Post Purchase Survey
Retention X Shopify AppRetention X
Average Rating 5 out of 5 5 out of 5
Number of Reviews 164 72
Estimated Installs 122 0
Min Price $25.00 $0.00
Max Price $25.00 $10.00
Works With Shopify Flow, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow Klaviyo, Google Ads, Recharge, Attentive, Meta, TikTok
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