Lumo ‑ Customer Review App

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Build and expand your reviews on top platforms like Google, Trustpilot, and Facebook.

What Owlfred thinks...

Lumo Reviews is a great app to build your reviews on external platforms like Google, Trustpilot, Facebook and more!

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

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Last Updated:
July 12, 2024

Boost Your Online Reputation with Lumo Reviews

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Facilitate blend of reputation management and customer feedback with a proficient app geared towards empowering merchants on Shopify. Packed with versatile functionalities, this app allows you to garner customer reviews on prominent platforms like Trustpilot, Yelp, Facebook Page, Google Review, and more.

Take advantage of the platform's convenient automation features that send out review requests after an adjustable number of days, ensuring that you neither miss out on beneficial feedback nor burden your customers with frequent reminders. Additionally, the ability to manually request reviews for previous orders significantly extends your reach, enabling you to learn from all your previous transactions.

With a focus on customization and control, the app offers an option to disable requests for individual orders, giving merchants the freedom to determine their engagement with individual customers. By leveraging customer feedback from a wider audience, merchants can not only gain valuable insights into their operations but also attract potential customers with positive reviews. Choose to streamline your customer feedback process while improving your online presence seamlessly.

Features

Build your online reputation by generating reviews on popular platforms such as Trustpilot, Yelp, Facebook, and Google.
Easily manage review requests with customizable automation to gather feedback and improve without overwhelming customers.
Enable customers to choose the review platform they prefer, maximizing engagement and feedback collection.
Customize your review process by selectively disabling requests for specific orders, allowing for tailored customer engagement.
Enhance your online presence and attract more customers by leveraging a wide array of customer feedback sources to showcase positive reviews.

Benefits

Increase your online presence and attract more customers by gathering reviews on various platforms like Trustpilot, Yelp, Facebook, and Google
Automate review requests and avoid missing out on valuable feedback, ensuring you can continuously improve without burdening your customers
Customize and control your review requests by disabling them for specific orders, giving you the flexibility to manage customer engagement effectively

About the Vendor

LAUNCHTIP
RE2 Limited, 128 City Road, London, ENG, EC1V 2NX, GB
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RE2 Limited, 128 City Road, London, ENG, EC1V 2NX, GB Map

Works with

Trustpilot, Yelp, Facebook Page, Google Review, Reviewcentre, Mamma, Yell

Pricing

Free: Send up to 50 Review Request per month Growth: $9.99 / month - Send up to 200 Review Request per month Advanced: $39.99 / month - Send up to 1500 Review Request per month
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Minimum Price:
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0.00
Maximum Price:
$
39.99
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Swing over to Lumo Reviews app, your one-stop-shop for managing feedback across major review platforms like Google, Trustpilot, and Facebook! An adorable little fledgling with several good reviews, Lumo boasts a decent average rating of 4.4. Though the installs count might show as zero, don't let that be a deterrent. This wise owl knows that this app does its magic behind the curtain. Its features are quite a hoot, enabling you to send automatic and manual review requests, evenly distribute your reviews across different platforms, and deal with potentially negative feedback in a proactive manner. Plus, Lumo loves giving you choices; not only is there a free plan available, you can also select which review platforms to include in your request. The versatility of this app makes it a must-have for any eCommerce merchant looking to polish their brand reputation and better engage with their customer base. Lumo Reviews, you deserve a hoot of approval!

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Frequently Asked Questions

How can I improve my review score?
To improve your review score, ensure you provide excellent customer service, deal with complaints swiftly and appropriately, and constantly improve your product quality. Encourage satisfied customers to leave reviews after purchase.
How do you review a shop?
To review a shop, navigate to the shop's page on the platform, look for the review or rating option, generally symbolized by stars, click on it and leave your feedback and comments.
What role do product reviews play in ecommerce?
Product reviews play a key role in ecommerce as they provide potential customers with insight into the product’s quality and performance, based on other customers' experiences, which influences buying decisions.
How can Lumo Reviews app help me with ecommerce product reviews?
Lumo Reviews app helps by collecting, managing and displaying customer reviews on your ecommerce site which can boost sales, improve SEO, and enhance your brand reputation.

Shopify App Comparison: Lumo ‑ Customer Review App vs Ali Reviews ‑ Product Reviews - which is better?

When comparing the Lumo Reviews App and the Ali Reviews ‑ Product Reviews App, we can see that both offer valuable capabilities for merchants looking to improve their online presence and gather customer feedback. However, there are a few key differences that set these apps apart.

The Lumo Reviews App stands out with its focus on reputation management and customer feedback. With the ability to generate reviews on popular platforms like Trustpilot, Yelp, Facebook, and Google, merchants can enhance their online presence and attract more customers. The app also offers customizable automation features, allowing for easy management of review requests without overwhelming customers. Additionally, merchants have the option to selectively disable review requests for specific orders, giving them the freedom to tailor their customer engagement. Overall, the Lumo Reviews App provides a comprehensive solution for gathering feedback, improving online reputation, and attracting potential customers.

On the other hand, the Ali Reviews ‑ Product Reviews App offers a unique set of features focused on collecting and managing product reviews. The app allows for the import of hundreds of product reviews from external platforms like Amazon and AliExpress, establishing credibility for online stores. It also includes an automated Email and SMS review request system to gather detailed and genuine reviews from each customer order. Additionally, the app provides fully customizable review display options that seamlessly fit into the brand design of the store. Furthermore, the integration of review rich snippets and Google Shopping capability helps drive additional organic traffic, influence buying decisions, and boost sales. With its holistic approach to review management and trust-building, the Ali Reviews ‑ Product Reviews App is a valuable tool for online store owners.

Overall, both the Lumo Reviews App and the Ali Reviews ‑ Product Reviews App offer unique capabilities and benefits. Depending on the specific needs and goals of a merchant, either app could be a valuable asset for improving online presence, gathering customer feedback, and boosting sales.

Attribute
Lumo ‑ Customer Review App Shopify AppLumo ‑ Customer Review App
Ali Reviews ‑ Product Reviews Shopify AppAli Reviews ‑ Product Reviews
Average Rating 4.7 out of 5 4.9 out of 5
Number of Reviews 9 14353
Estimated Installs 0 30336
Min Price $0.00 $0.00
Max Price $39.99 $49.90
Works With Trustpilot, Yelp, Facebook Page, Google Review, Reviewcentre, Mamma, Yell
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