Mobile Chat: SMS Text Messages offers a unique liaison between you as a merchant and your customers through a simple, yet effective approach - text messaging. Seamlessly integrated with your mobile web interface, this application embeds a functional button that opens up a direct text-based communication line connecting you with your customers in real-time.
Because communication is key in any sales strategy, this app goes beyond simply answering questions. It provides a platform for personalized assistance, enabling you to encourage and guide your customers towards making a purchase. Each interaction not only helps convert a potential sale, but also serves as a building block in creating a substantial list of customer contacts.
The beauty of this application lies in its simplicity. With a single tap on their mobile device, customers can reach out to you via text. The text-based communication channel presents a familiar, less-intrusive, and immediate method of contact, effectively improving user experience and customer satisfaction, and ultimately, sales conversions.