BestChat: Live Chat & Chatbot

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127
Reviews
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Connect with customers instantly. Boost sales with live chat and chatbot support.
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What Owlfred thinks...

BestChat is a great tool for connecting with customers in real time, improving sales, and providing excellent customer support through web live chat and chatbot features.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
June 13, 2024

Improve Sales with Real-Time Web Chat

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Transform your online storefront with real-time customer engagement. BestChat ‑ Live Chat & Chatbot streamlines direct communication with your store visitors, bolstering customer relationships and fostering trust. Track visitor browsing history to better understand shopping preferences, delivering a personalized consumer experience tailored to each individual.

This app is not only equipped to identify customers across different storefronts, but also flaunts a pre-set chatbot with a Q&A function, taking automatic customer service to the next level. With support for multiple languages and devices, this tool follows your customers no matter where they are, proving indispensable for businesses operating globally.

BestChat ‑ Live Chat & Chatbot gels perfectly with any website and can be fully integrated with your customer's system and any third-party applications, ensuring smooth operations across platforms. Display your brand prominently by uploading your logo and creating a customized avatar for each agent to showcase your unique branding.

Stay ahead of the curve with regular weekly updates, ensuring the app is always at its best to support your retail needs. Free yourself from communication barriers and let BestChat ‑ Live Chat & Chatbot elevate your customer relationships to an all new high.

Features

Add live chat functionality to your online store for real-time customer engagement
Utilize a pre-set chatbot with Q&A capabilities and support for multiple languages
Access real-time insights on customer behavior for tailored marketing strategies
Seamlessly integrate with multiple stores for efficient customer management
Stay up-to-date with regular weekly updates to support your retail needs

Benefits

Increase customer engagement and build trust with real-time communication through live chat and chatbots
Reach a global audience and provide personalized customer experiences with support for multiple languages and devices
Save time and streamline operations with seamless integration across platforms and efficient customer management

About the Vendor

BestChat
9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA
Visit Vendor Website
9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA Map

Works with

Checkout , OpenAI, ChatGPT

Pricing

We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
MaximumΒ Price:
$
0.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

1 review in the last 30 days.

1 reviews in the last 30 days.

1 review in the last 90 days.

1 reviews in the last 90 days.

Install Trend Insights

44 install in the last 30 days.

44 installs in the last 30 days.

107 install in the last 30 days.

107 installs in the last 30 days.

Owlfred Review

BestChat - Live Chat & Chatbot is a top-rated app with 126 reviews and an impressive average rating of 4.8. With 2618 installs, it offers a fast way to connect with customers and enhance sales and support through web live chat. The app supports features like real-time tracking, chatbots, multiple language support, and customer management across different stores. It's a great tool for helping merchants engage with visitors and boost conversions. Plus, with a free pricing plan and seamless integration with OpenAI and ChatGPT, it's definitely worth considering for your Shopify store.

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Frequently Asked Questions

What is the role of a live chat in boosting sales?
Live chat can significantly boost sales by providing instant, real-time support to customers during their purchasing process. It can answer queries, solve problems, and help guide customers to the right products, thus leading to increased sales.
How can live chat enhance customer service quality?
Live chat can enhance customer service by offering immediate assistance. It allows businesses to solve customers' queries and issues instantly, which can significantly improve customer satisfaction and loyalty.
Why is real-time chat beneficial?
Real-time chat, like live chat, benefits businesses and customers alike by providing instant communication. This means quicker resolution of queries or issues, which can greatly improve customer experience and satisfaction, and may lead to higher sales.
Does live chat contribute to improved conversion rates?
Yes live chat can contribute to improved conversion rates. Not only can it help guide customers through the purchasing process and help to solve any issues they may have, but it can also provide personalised product recommendations which can increase conversions.

Shopify App Comparison: BestChat: Live Chat & Chatbot vs Pushdaddy WhatsApp, Live Chat - which is better?

We have compared two apps, BestChat - Live Chat & Chatbot and Pushdaddy WhatsApp, Live Chat, to determine which one provides a better customer communication and engagement experience. BestChat offers real-time customer engagement through live chat and chatbots, allowing businesses to build trust and increase customer engagement. It also provides insights on customer behavior for tailored marketing strategies and seamlessly integrates with multiple stores for efficient customer management. Additionally, BestChat supports multiple languages and devices, making it a valuable tool for businesses operating globally. With regular updates, it ensures that the app is always at its best to support retail needs.

On the other hand, Pushdaddy WhatsApp, Live Chat offers seamless switching between WhatsApp and Live Chat, allowing businesses to keep customer conversations engaging and responsive. The app specializes in automation features like order confirmations and abandoned cart recovery, driving successful conversions and enriching the customer's buying journey. It also incorporates critical elements like FAQ Answers, providing instant clarifications on common queries. Pushdaddy WhatsApp, Live Chat goes beyond communication and offers integration with Facebook Messenger and Instagram for social media marketing. Additionally, it includes features such as review collection, tracking updates, and sign-up forms, making it an all-encompassing tool for enhancing customer service and communication.

In our evaluation, we recommend both BestChat - Live Chat & Chatbot and Pushdaddy WhatsApp, Live Chat based on your specific needs. If you prioritize real-time customer engagement, personalized experiences, and support for global operations, BestChat is the ideal choice. On the other hand, if you value seamless switching between WhatsApp and Live Chat, automation features, and social media marketing integration, Pushdaddy WhatsApp, Live Chat is the app for you. Ultimately, the decision depends on your business objectives and priorities.

Attribute
BestChat: Live Chat & Chatbot Shopify AppBestChat: Live Chat & Chatbot
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 4.8 out of 5 4.3 out of 5
Number of Reviews 127 4180
Estimated Installs 2585 39053
Min Price $0.00 $0.00
Max Price $0.00 $0.00
Works With Checkout , OpenAI, ChatGPT Facebook, Instagram, Whatsapp, Messenger, Telegram
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