Last Updated:
June 13, 2024

Turn Visitors into Regulars with Our All-In-One Customer Experience Solution

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Experience streamlined customer communication and support with this outstanding live chat and team chat solution. With the power to handle an unlimited number of interactions, this app significantly cuts down on customer service costs and accelerates response times. Well suited to scalable businesses, it allows for effective team coordination under high demand, ensuring no customer is left waiting.

With its robust CRM, merchants can easily classify audience segments and tailor marketing campaigns to match, ensuring the most effective reach with personalized correspondence. Watch as your consumer base builds steadily and their loyalty increases via this sophisticated engagement approach.

Catering to the labor-intensive aspect of customer service, the app incorporates sophisticated AI tools, including a chatbot, which drastically reduce repeats and free up your team for more complex queries. Expect efficiency gains as the chatbot handles routine requests, leaving more room for your human team to deal with distinct cases and build customer relationships.

As a comprehensive helpdesk solution, this tool isn't just about responding to problems. It's about transforming first-time visitors into brand loyalists through engaging and timely conversations. Whether you're already in need of a customer service upgrade or are planning for future growth, this is a must-have tool for any serious Shopify merchant.

Features

Handle an unlimited number of interactions, significantly cutting down on customer service costs and accelerating response times
Easily classify audience segments and tailor marketing campaigns for effective reach with a robust CRM
Drastically reduce repeated queries and free up your team for complex cases with sophisticated AI tools and a chatbot
Transform first-time visitors into brand loyalists through engaging conversations with a comprehensive helpdesk solution
Fully customize your chat button to match your brand for a seamless customer experience.

Benefits

Reduce customer service costs and accelerate response times with an unlimited live chat and team chat feature
Tailor marketing campaigns and build consumer loyalty with a robust CRM that segments audience effectively
Increase efficiency and free up your team for more complex queries with sophisticated AI tools and a chatbot that handles routine requests

About the Vendor

Channel Corp.
5F Tokyu Yotsuya Building 6-6 Kojimachi, Chiyoda-ku, JP-13, 102-0083, JP
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5F Tokyu Yotsuya Building 6-6 Kojimachi, Chiyoda-ku, JP-13, 102-0083, JP Map

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Maximum Price:
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84.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Channel-Live Chat Chatbot CRM, brought to you by Channel Corp, is an all-in-one customer solution, ready to turn your boutique browsers into die-hard brand devotees. With 58 raving reviews and averaging a 4.8 rating, this Shopify app is clearly packing a punch. Let's break that down, shall we? If live chat is what you require for quality customer care, this app has you covered. It's like having a personal assistant that can discuss your products with potential customers 24/7. Need a robust CRM to keep track of customers and collect leads? Done. With its built-in CRM feature, storing customer details is as easy as pie. An interactive chatbot to reduce repeat inquiries? Check. And the cherry on top, a fully customizable chat button to truly make it an extension of your brand. If you're a shop owner seeking a unified helpdesk solution, this app could be your knight in shining armor. Plus, with a free plan available and a 14-day free trial, it wouldn't hurt to put it to the test!

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Frequently Asked Questions

How does the Channel‑Live Chat Chatbot CRM-streamline customer service?
This app provides a live chat and team chat solution, allowing for unlimited customer interactions and fast response times. Additionally, it incorporates AI tools such as a chatbot, which can handle routine requests and free up your team for more complex tasks.
Can the Channel‑Live Chat Chatbot CRM be integrated into a customer relationship management (CRM) approach?
Yes the app has a robust CRM. Merchants can classify audience segments and create tailored marketing campaigns. This leads to a stronger consumer base and increased customer loyalty.
Is Channel‑Live Chat Chatbot CRM suitable for businesses of all sizes?
The app is particularly well-suited to scalable businesses. As your business grows and the demand increases, the app ensures effective team coordination so no customer is left waiting.
Does the Channel‑Live Chat Chatbot CRM simply respond to customer issues?
The app is not just for resolving customer issues. It aims to turn first-time visitors into brand loyalists by way of engaging and timely conversations. Thus it isn't just a response tool, but a proactive engagement tool.

Shopify App Comparison: Channel‑Live Chat Chatbot CRM vs Pushdaddy WhatsApp, Live Chat - which is better?

When comparing the Channel-Live Chat Chatbot CRM app and the Pushdaddy WhatsApp Live Chat app, we can see that both offer features and benefits that improve customer communication and enhance marketing automation. However, the Channel-Live Chat Chatbot CRM app stands out with its ability to handle an unlimited number of interactions, significantly cutting down on customer service costs and accelerating response times. This app also offers a robust CRM that allows for easy classification of audience segments and tailored marketing campaigns for effective reach. The sophisticated AI tools and chatbot further reduce repeated queries, freeing up your team for more complex cases and building customer relationships. Overall, this app provides a comprehensive helpdesk solution that transforms first-time visitors into brand loyalists through engaging conversations, making it a must-have tool for any serious Shopify merchant.

On the other hand, the Pushdaddy WhatsApp Live Chat app offers seamless switching between WhatsApp and Live Chat, ensuring engaging and responsive customer conversations. This app also provides automation features such as order confirmations and abandoned cart recovery to drive successful conversions and enrich the customer's buying journey. Additionally, the integration of Facebook Messenger and Instagram allows for easy social media marketing. With features like FAQ Answers and quick order status updates, this app enhances the customer experience. However, it lacks the unlimited interaction handling and comprehensive CRM capabilities offered by the Channel-Live Chat Chatbot CRM app. Nevertheless, for merchants looking for easy communication, enhanced customer service, and seamless marketing automation, the Pushdaddy WhatsApp Live Chat app is a recommended choice.

Attribute
Channel‑Live Chat Chatbot CRM Shopify AppChannel‑Live Chat Chatbot CRM
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 4.6 out of 5 4.3 out of 5
Number of Reviews 59 4180
Estimated Installs 918 39053
Min Price $0.00 $0.00
Max Price $84.00 $0.00
Works With Facebook, Instagram, Whatsapp, Messenger, Telegram
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