Chaty: WhatsApp & Chat buttons

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250
Reviews
250
Reviews
4841
Installs
Engage customers with 20+ chat buttons for seamless communication and improved support.

What Owlfred thinks...

Chaty is a fantastic all-in-one chat button that allows customers to easily reach out to you via their preferred messaging app, making sales and support a breeze!

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
April 9, 2024

Improve Sales and Support with 20+ Chat Buttons

Find it on the Shopify App StoreFind it on the Shopify App Store
Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button. Increase sales conversions, generate leads, and improve client support in one live chat button.

Streamline customer communication with a comprehensive and adaptable chat interface. This application unifies multiple chat platforms under one roof, offering customers the choice to communicate through their preferred medium, whether that be WhatsApp, Facebook Messenger, SMS, Viber, WeChat, Skype, or various others.

The app offers the functionality to embed a Contact Us, Phone button, and Click to Call widget on your store, providing your users with direct and multiple communication paths to you. Users can customize the app to add preset responses, amplifying efficiency in handling client queries. By reducing response times and fostering engaging client interactions, this comprehensive application works to uplift conversion rates and generate leads.

Simultaneously, it provides a robust infrastructure to bolster customer support, giving your clients the real-time assistance they deserve. Whether for client support or a sales boost, this app provides an all-encompassing solution for all Shopify merchants. Expect seamless integration, multi-platform support, and a simplified communication process that caters to the taste of every customer.

Features

Close sales through a variety of chat platforms like WhatsApp, Facebook Messenger, Line, Telegram, Viber, and TikTok
Allow visitors to contact you via their preferred chat apps, SMS, and call buttons
Customize the chat widget's appearance, including font, color, position, icons, and welcome messages
Track and analyze customer interactions using Google Analytics
Display WhatsApp icons and chat buttons on both mobile and desktop through triggers and targeting

Benefits

Increase conversion rates by providing customers with multiple communication channels like WhatsApp, Facebook Messenger, and more, directly on your store
Boost customer engagement and satisfaction by offering real-time assistance and personalized responses, resulting in increased leads and sales
Save time and improve efficiency by customizing the chat widget with preset messages and tracking customer interactions through Google Analytics

About the Vendor

Premio
18 Jerusalem Blvd, 18 Jerusalem Blvd, Ashdod, 7752311, IL
Visit Vendor Website

Works with

Facebook Messenger, WhatsApp, Telegram, Email, Viber, Messenger

Pricing

Free
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
Maximum Price:
$
79.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

25 review in the last 30 days.

25 reviews in the last 30 days.

41 review in the last 90 days.

41 reviews in the last 90 days.

Install Trend Insights

66 install in the last 30 days.

66 installs in the last 30 days.

121 install in the last 30 days.

121 installs in the last 30 days.

Owlfred Review

Chaty is a versatile chat button app that offers a wide range of messaging options including WhatsApp, Facebook Messenger, Viber, Line, Telegram, and more. With customizable features like font, color, and preset messages, it allows for easy communication with customers through their preferred platforms. The ability to track interactions via Google Analytics adds a useful analytical dimension. With a solid average rating of 5 based on 250 reviews, and over 4800 installs, Chaty seems like a reliable choice to enhance customer support and boost sales on your Shopify store.

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Frequently Asked Questions

How can live chat improve customer service?
Live chat can significantly improve customer service by providing immediate assistance and addressing customer queries in real-time. It reduces wait time compared to email and phone support and allows multiple queries to be handled simultaneously, greatly enhancing the customer's experience.
Does live chat increase sales?
Absolutely! Live chat tool can lead to increased sales. It allows businesses to engage with customers directly, answer their questions immediately, and overcome objections on the spot. The real-time interaction can help convert prospective customers into actual sales.
Which is most important on a sales chat?
The most important aspect of a sales chat is to provide valuable and prompt responses to customers. This includes understanding their needs, providing immediate solutions, and maintaining a friendly, professional demeanor. Consistent communication can build customer trust, enhance customer satisfaction and ultimately contribute to sales.
How much does live chat increase conversion rates?
Live chat can increase conversion rates by up to 20%. By providing real-time assistance, solving queries instantly, and facilitating a smoother buyer journey, live chat tools can significantly enhance conversion rates.

Shopify App Comparison: Chaty: WhatsApp & Chat buttons vs Pushdaddy WhatsApp, Live Chat - which is better?

We have two excellent communication apps to compare. The first app, Chaty: WhatsApp & Chat buttons, offers a comprehensive and adaptable chat interface that unifies multiple chat platforms under one roof. It allows customers to communicate through their preferred medium, whether that be WhatsApp, Facebook Messenger, SMS, or others. Customization options, such as preset responses, help improve efficiency in handling client queries. This app also provides a robust infrastructure for customer support, offering real-time assistance and reducing response times. With features like multi-platform support and seamless integration, Chaty works to uplift conversion rates and generate leads. We highly recommend this app for Shopify merchants looking to streamline their customer communication and provide a satisfying experience.

On the other hand, Pushdaddy WhatsApp, Live Chat offers effortless customer communication with the ability to switch seamlessly between WhatsApp and Live Chat. It excels in automation features tailored for Shopify stores, such as order confirmations and abandoned cart recovery, driving successful conversions and enriching the customer's buying journey. Additionally, this app includes FAQ Answers for quick clarifications and keeps customers updated on order statuses. Pushdaddy also offers integration with Facebook Messenger and Instagram for social media marketing, along with push notifications to keep customers informed about the latest offerings and promotions. With its all-encompassing features, including chatbot implementation and review collection, this app provides an excellent solution for enhanced customer service, easy communication, and seamless marketing automation. We highly recommend Pushdaddy for merchants looking to enhance customer engagement and streamline their marketing efforts.

Attribute
Chaty: WhatsApp & Chat buttons Shopify AppChaty: WhatsApp & Chat buttons
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 5 out of 5 4.3 out of 5
Number of Reviews 250 4168
Estimated Installs 4841 41303
Min Price $0.00 $0.00
Max Price $79.00 $0.00
Works With Facebook Messenger, WhatsApp, Telegram, Email, Viber, Messenger Facebook, Instagram, Whatsapp, Messenger, Telegram
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