Cusbo ‑ Helpdesk & Live Chat

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All-in-one customer service platform with live chat, multi-channel communication, and automation to accelerate growth.

What Owlfred thinks...

Cusbo is a great all-in-one customer service platform with live chat and automation to help you accelerate growth and build outstanding customer relationships.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
July 12, 2024

Accelerate growth and boost customer relationships with this all-in-one customer service platform.

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Take your customer relationships to a new level with this ingenious use of technology that intelligently folds all client communication into a single, streamlined interface. This Shopify app's key feature combines various communication channels, giving your consumers the freedom to interact through their channel of choice.

Customer service no longer has to be a taxing endeavor. By integrating automation, this app allows you to redefine your customer communication approach. This smart solution ensures efficiency and productivity, allowing you to focus on the bigger picture.

Shatter the boundaries of traditional customer engagement with the sophisticated scheduled messages feature. Personalize your interaction with customers effortlessly, driving increased customer satisfaction, engagement, and ultimately, revenue. Experience the transformation that customer communication could have on your business.

Features

Talk to your visitors on live chat – quickly solve problems and sell proactively
Preview carts, check order history, and recommend products directly in the chat
Manage chats from multiple social media, messengers, and live chat in one place
Increase efficiency by automating routine tasks
Use marketing tools to boost sales and convert valuable visitors into buyers

Benefits

Improve customer satisfaction and engagement by offering personalized communication through various channels, driving increased revenue and customer loyalty
Increase efficiency and productivity with automation features, allowing you to focus on strategic tasks and grow your business
Boost sales and conversions by using marketing tools to target valuable visitors and turn them into loyal customers

About the Vendor

Cusbo
Ukraine, kyiv, Kyiv, 01001, UA
Visit Vendor Website
Ukraine, kyiv, Kyiv, 01001, UA Map

Works with

WhatsApp, Instagram, Facebook, Open AI (ChatGPT), Telegram

Pricing

From $12/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
9.00
Maximum Price:
$
500.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

“Cusbo - Helpdesk & Live Chat” app strives to be the lynchpin of your customer service framework. It’s a robust, all-in-one platform that rolls out live chat functionality, automation, and multichannel features to give your growing business a much-needed acceleration. Although we can't track direct installs for this backend app and it’s yet to make a notable splash in reviews, its potential lies undeniably in its feature-rich offering. Tap into its live chat feature to deal with customer queries proactively, or peek into their carts and order history, all the while offering product recommendations. It’s almost as if you're flitting about like a helpful sales assistant in a physical store, isn't it? The app also seamlessly unites chats from multiple social platforms into one easy-to-manage interface, plus, it also automates routine tasks, freeing up your time to focus more on those meaty, revenue-driving strategies. If you're in the market for a centralized, automated toolset to amp up your customer service while also doubling as an effective sales catalyst, then Cusbo just might be your owl in the digital forest. Whoooosh, here's to better customer engagement!

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Frequently Asked Questions

How can Cusbo - Helpdesk & Live Chat enhance customer relationship management?
Cusbo - Helpdesk & Live Chat enhances customer relationship management by providing a platform for real-time chat support and ticket management. It ensures quick resolution of customer concerns and fosters better engagement.
How does Cusbo - Helpdesk & Live Chat help in managing customer relationships better?
With Cusbo - Helpdesk & Live Chat, customer relationships can be managed more effectively by streamlining communication and support processes. It ensures prompt response to customer inquiries, resulting in better customer satisfaction.
How is Cusbo - Helpdesk & Live Chat an all in one platform?
Cusbo - Helpdesk & Live Chat serves as an all-in-one platform by integrating chat support and ticket management functionalities. This enables businesses to manage and resolve customer issues in a single, robust platform.
What role do automated interactions play in Cusbo - Helpdesk & Live Chat?
Automated interactions in Cusbo - Helpdesk & Live Chat enable businesses to provide quick replies and updates to customers. They help in increasing customer engagement and ensuring consistent communication without requiring constant manual input.

Shopify App Comparison: Cusbo ‑ Helpdesk & Live Chat vs Pushdaddy WhatsApp, Live Chat - which is better?

The Cusbo - Helpdesk & Live Chat app takes customer communication to a new level by offering a streamlined interface that combines various channels into one. This app's key feature allows customers to interact through their channel of choice, offering personalized communication and driving increased satisfaction and engagement. With automation features, this app enhances efficiency and productivity, allowing you to focus on strategic tasks and grow your business. Furthermore, the scheduled messages feature allows for effortless personalization, ultimately boosting revenue. Overall, Cusbo offers a comprehensive solution for improving customer relationships and driving business success.

On the other hand, the Pushdaddy WhatsApp, Live Chat app provides effortless customer communication through seamless switching between WhatsApp and Live Chat. This tool goes beyond communication by specializing in automation features specific to Shopify stores. From order confirmations to abandoned cart recovery, each interaction is designed to drive successful conversions and enrich the customer's buying journey. Moreover, this app incorporates critical elements such as FAQ Answers, instant order status updates, and social media integration. With Facebook Messenger and Instagram capabilities, push notifications, and additional features like review collection and tracking updates, Pushdaddy offers an all-encompassing solution for enhanced customer service, easy communication, and seamless marketing automation.

Compared to Cusbo, Pushdaddy excels in offering a wider range of automation features, including order confirmations and abandoned cart recovery. The incorporation of FAQ Answers and social media integrations also gives Pushdaddy an advantage in enhancing the customer experience and extending customer outreach. However, Cusbo stands out with its scheduled messages feature, allowing for effortless personalization and increased customer satisfaction. Both apps have their strengths, and the choice between them ultimately depends on your specific needs and priorities.

Attribute
Cusbo ‑ Helpdesk & Live Chat Shopify AppCusbo ‑ Helpdesk & Live Chat
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 3 out of 5 4.3 out of 5
Number of Reviews 1 4183
Estimated Installs 0 38014
Min Price $9.00 $0.00
Max Price $500.00 $0.00
Works With WhatsApp, Instagram, Facebook, Open AI (ChatGPT), Telegram Facebook, Instagram, Whatsapp, Messenger, Telegram
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