ExchangeIt Returns & Exchange

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Streamline return management, process refunds, restock inventory seamlessly in Shopify Admin.

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ExchangeIt Returns & Exchanges is a handy tool to simplify your return management process, streamline order fulfillment, and optimize inventory management all within your Shopify Admin.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
July 23, 2024

Effortlessly manage returns, exchanges, and refunds with ExchangeIt Returns & Exchanges.

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Steer your online store to a simplified return management route with a superior app tailored for efficient order and inventory control. Not only does this specific tool expedite the handling of returns and exchanges, but it also streamlines the management of refunds and restocking processes, right from your Shopify Admin. Collaborating perfectly with orders fulfilled by Aftership, it offers you an easeful escape from the perpetual loop of managing returns and exchanges.

This application is more than just a returns tool. Equipped to proficiently deal with cancellation and refund requests, it fundamentally streamlines your order management. Its strength lies in its ability to optimize inventory management and simplify the return form process to accelerate your operational workflow. Embrace the power of a tool designed specifically to make the arduous task of returns and exchanges a breeze.

Rather than letting your orders throw you into panic, utilize this prime return app to digitally transform and improve your customer service, thereby boosting customer retention and overall satisfaction. Step into a world of simplified return management, created with the precise needs of Shopify merchants in mind. Take control of your online store, manage your inventory with ease, and turn a seemingly complicated process into a straightforward and efficient task.


Manage returns and refunds within Shopify Admin for streamlined operations
Flexibly restock inventory by choosing products and selecting inventory locations
Create exchange orders within your orders page, streamlining fulfillment process
Easily calculate or customize refunds from returned items
Autocomplete customer details and modify shipping for seamless returns


Efficient return and exchange process optimization
Streamlined order management for faster operations
Enhanced customer service leading to improved retention

About the Vendor

Thomas House, London, ENG, SW1V 1PX, GB
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Owlfred Review

Every wise owl knows that managing returns and exchanges can be a bit of a hoot! That's where the ExchangeIt Returns & Exchanges app comes in handy. Despite being a backend app with uncountable installs, it's clear that its aim is to help Shopify merchants navigate through the eddy of return management. With a commendable number of 56 merchant reviews so far, averaging a star-studded 4.9, ExchangeIt is definitely doing something right! The app offers sleek features like managing returns and refunds, flexible inventory restocking, creating exchange orders, customizing refunds, and autocomplete customer details, all from the cozy nest of Shopify Admin. It even optimizes your inventory management, streamlining fulfillment processes, and simplifying return form processes, a perfect wingman for any e-commerce business dealing with returns. With a reasonable price of $9.99/month and a 7-day free trial, I'd say this app is worth a flutter. Remember, a smooth return process can turn a one-time shopper into a repeat customer. Which is, without a doubt, a 'feather' in your cap!

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Frequently Asked Questions

How can the ExchangeIt app enhance my returns and exchanges process?
ExchangeIt can streamline your process by automatically accepting returns, issuing refunds or facilitating exchanges. It also provides detailed reports to help you manage returns and exchanges more effectively.
How does managing returns and exchanges through an app like ExchangeIt compare to doing it manually on Shopify?
Managing returns and exchanges through ExchangeIt is more automated and efficient compared to manual handling on Shopify. The app provides automatic updates and notifications that lead to a quicker resolution, ensuring better customer satisfaction.
How do returns, refunds, and exchanges differ?
Returns involve sending back a product for various reasons while refunds are monetary repayments made to the customer for returned items. Exchanges, on the other hand, occur when a customer returns a product and gets a different product in return.
What is a typical exchange and refund policy for online stores?
Typically, online stores provide a timeline, often between 30 to 60 days, for returns and exchanges after the purchase date. Refunds are issued once the returned product is received and inspected. Exchange policies vary but often involve the customer returning the item and receiving a replacement.

Shopify App Comparison: ExchangeIt Returns & Exchange vs Return Prime: Return β†’ Revenue - which is better?

We have evaluated two apps that specialize in return and exchange management for online stores. The ExchangeIt Returns & Exchanges App is designed to simplify the return process and streamline order management for faster operations. It offers efficient return and exchange process optimization, as well as the ability to create exchange orders within your orders page, making fulfillment faster and easier. The app also provides flexible refund options, allowing you to auto-calculate or customize refunds from returned items. With autocompletion of customer details and the ability to modify shipping as needed, the return form process is seamless. Overall, this app aims to improve your customer service, boost customer retention, and make returns and exchanges a breeze.

On the other hand, the Return Prime: Exchange & Refund App offers a streamlined and centralized solution for managing all returns, exchanges, and refunds. It integrates seamlessly with popular logistics and third-party logistics (3PL), optimizing your returns operation. This app allows you to dispatch return labels promptly, action refunds via store credit, and facilitate in-store returns. It offers enhanced operational efficiency and customer satisfaction. Additionally, it enables you to migrate easily from any other returns management app and provides access to features like smart exchanges, store credit refunds, and integration with various apps. With this app, you can achieve operational agility, improve customer experience, and gain control and visibility over the entire returns process.

While both apps offer similar features and benefits such as process optimization and streamlined operations, there are some differences. The ExchangeIt Returns & Exchanges App focuses on order management and inventory control, making it a great choice for Shopify merchants. It also collaborates with Aftership for more efficient returns management. On the other hand, the Return Prime: Exchange & Refund App emphasizes centralized management and seamless integration with logistics and 3PL, making it suitable for businesses of all sizes. It also offers additional features like in-store returns and smart exchanges. Based on your specific needs and preferences, we recommend considering both apps to determine which one aligns better with your online store's requirements.

ExchangeIt Returns & Exchange Shopify AppExchangeIt Returns & Exchange
Return Prime: Return β†’ Revenue Shopify AppReturn Prime: Return β†’ Revenue
Average Rating 4.9 out of 5 5 out of 5
Number of Reviews 77 641
Estimated Installs 0 2428
Min Price $9.99 $0.00
Max Price $9.99 $99.99
Works With Plobal Apps, Richpanel, Australia Post Returns, Canada Post, DHL, UPS
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