Last Updated:
December 4, 2024

Streamline Customer Interactions and Boost Sales Effortlessly

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Centralized communication is crucial for any thriving online store. This powerful tool consolidates all customer interactions across platforms, including WhatsApp, Instagram, Facebook, and Live Chat, into a single, user-friendly inbox. Streamline conversations while ensuring no message slips through the cracks.

Equipped with a built-in CRM, this application offers a comprehensive management system that allows merchants to easily track customer interactions. Create new customer profiles at any moment, set reminders for follow-ups, and manage deals through a visual sales funnel, all within one interface.

In addition to customer management, crafting targeted marketing messages and notifications becomes effortless. Engage with potential customers effectively and nurture existing relationships to foster loyalty and repeat business. This tool not only simplifies communication; it transforms it into a strategic advantage for any Shopify store.

Features

Integrate all major messaging platforms into JivoChat, including marketing tools
Enable calls (even video calls) from your website using your phone number
Send Popup and WhatsApp campaigns to potential customers for increased conversions
Utilize internal CRM for effective follow-ups, offers, and building customer base
Benefit from chat routing, departments, voice messages, transfers, reminders, and more

Benefits

Consolidate customer communication from multiple platforms into one unified inbox for seamless management
Leverage personalized marketing messages and notifications to engage both loyal and potential customers, directly from the app
Streamline business processes with integrated CRM software, making customer relationship management more responsive and targeted

About the Vendor

JivoChat
R. Neves Armond, n. 140, Vitoria, ES, 29052-280, BR
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R. Neves Armond, n. 140, Vitoria, ES, 29052-280, BR Map

Works with

zapier, whatsapp, mailchimp, google analytics, instagram

Pricing

Free plan available. Free trial available. Free forever
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0.00
MaximumΒ Price:
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29.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

JivoChat Live Chat & Chatbot is an incredibly helpful tool for unifying all your customer communication into one omnichannel app. Touted as an indispensable tool by Shopify merchants, this user-friendly app has given rise to higher sales conversions for store owners. With stellar reviews (average 4.7) from over a hundred users to vouch for its efficiency, JivoChat's key features including integration of all major messaging platforms with chatbot support, offering calls (even video calls), sending smart auto-messages to convert visitors, a robust internal CRM, and more, all contribute to streamlining your customer service like never before. Though it might seem like a complete package, the app offers scalable pricing with a free plan available and a 14-day free trial for newcomers to test the waters. Fun fact, JivoChat not only takes care of your customer scrutiny but their design responds brilliantly to any device, making life easier for both the merchant and the customer. If you wish to serve your customers better and maximize your sales, this owl highly recommends giving JivoChat Live Chat & Chatbot a whirl!

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Frequently Asked Questions

What is JivoChat: Live Chat & WhatsApp?
JivoChat: Live Chat & WhatsApp is an app that offers real-time communication tools for Shopify merchants. It integrates multiple platforms including live chat and WhatsApp, enhancing customer service and facilitating prompt responses.
What does a chat category app do in Shopify?
A chat category app in Shopify like JivoChat: Live Chat & WhatsApp, allows merchants to interact with their customers in real-time. This improves customer service, boosts satisfaction levels and paves the way for enhanced sales.
Is real-time chat beneficial for my Shopify store?
Absolutely. Real-time chat, like the service provided by JivoChat: Live Chat & WhatsApp, can substantially enhance customer service operations. It allows for immediate response to queries, can improve user experience and ultimately increase conversion rates.
Can I integrate WhatsApp with my Shopify store?
With JivoChat: Live Chat & WhatsApp, you can seamlessly integrate WhatsApp into your Shopify store. This allows you to engage your customers on a platform they frequently use, leading to better communication and increased customer satisfaction.

Shopify App Comparison: JivoChat: Live Chat & WhatsApp vs Pushdaddy WhatsApp, Live Chat - which is better?

When comparing JivoChat and Pushdaddy WhatsApp, Live Chat, it's clear that both apps offer comprehensive solutions for customer communication. However, JivoChat stands out with its integrated CRM software, enabling businesses to manage customer interactions and relationships more effectively. With features like chat routing, departments, and reminders, JivoChat streamlines business processes and makes customer relationship management more responsive and targeted. Additionally, JivoChat allows businesses to send personalized marketing messages and notifications directly from the app, providing an opportunity to engage both loyal and potential customers. Overall, JivoChat offers a centralized approach to communication and CRM, making it a valuable tool for optimizing ecommerce success.

Pushdaddy WhatsApp, Live Chat is also a powerful tool for enhancing customer communication and driving successful conversions. The app offers seamless switching between WhatsApp and Live Chat, enabling businesses to handle multiple queries simultaneously with multiple operators. Pushdaddy goes beyond communication by incorporating automation features like order confirmations and abandoned cart recovery, enriching the customer's buying journey and driving successful conversions. Additionally, Pushdaddy provides instant order status updates and quick clarifications with FAQ answers, enhancing the customer experience. The app also offers the capability to integrate Facebook Messenger and Instagram for social media marketing, allowing businesses to extend their outreach and keep customers informed about the latest offerings and promotions. Pushdaddy is an all-encompassing tool for customer service, communication, and marketing automation.

Both JivoChat and Pushdaddy offer valuable features and benefits for customer communication and marketing automation. However, if your business requires a more centralized approach to communication and a comprehensive CRM software, JivoChat is the recommended app. On the other hand, if you need seamless switching between WhatsApp and Live Chat, automation features tailored for Shopify stores, and the capability to integrate Facebook Messenger and Instagram, Pushdaddy WhatsApp, Live Chat is the ideal choice. Regardless of the app you choose, both JivoChat and Pushdaddy offer solutions to enhance customer service, streamline communication, and drive successful conversions.

Attribute
JivoChat: Live Chat & WhatsApp Shopify AppJivoChat: Live Chat & WhatsApp
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 4.3 out of 5 4.3 out of 5
Number of Reviews 110 4193
Estimated Installs 421 32935
Min Price $0.00 $0.00
Max Price $29.00 $0.00
Works With zapier, whatsapp, mailchimp, google analytics, instagram
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