WhatsApp & Helpdesk ‑ MyAlice

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Boost sales and customer retention by seamlessly engaging shoppers across popular messaging platforms.

What Owlfred thinks...

Increase sales by engaging with customers through WhatsApp and other messaging channels using MyAlice, the sales-focused customer service platform for eCommerce merchants.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
October 8, 2024

Boost Sales Instantly with WhatsApp and Automated Messaging Solutions

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Engaging effectively with customers across popular messaging platforms such as WhatsApp, Instagram, and FB can be a game changer for online retailers. This robust customer service solution streamlines communication, ensuring that genuine interest translates into sales. By consolidating conversations from multiple channels, it enables merchants to respond swiftly and efficiently, fostering a seamless shopping experience.

Migration from other platforms like Gorgias and Zendesk is effortless, allowing for a quick transition to enhanced service capabilities. The system is strategically designed for eCommerce growth, empowering users to nurture leads effectively and build lasting customer relationships. Automated workflows and customizable templates ensure each interaction feels personal and timely, maximizing conversion rates and customer satisfaction.

Elevate customer support by harnessing the full potential of messaging channels today.

Features

Integrate live chat and social channel widget to support customers and drive sales.
Consolidate WhatsApp, email, chat, and social comments/DMs for efficient prioritization and response in one feed.
Manage Shopify orders directly within the MyAlice customer view, enhancing order management and customer service efficiency.
Run personalized WhatsApp broadcast campaigns for customer lists, enhancing engagement and sales.
Utilize WhatsApp for abandoned cart recovery, automate checkout reminders, and more to drive sales and enhance customer experience.

Benefits

Increase sales by easily managing customer queries across multiple channels such as WhatsApp, Instagram, Facebook, and more to capture shoppers at their highest intent moment.
Save time and streamline customer service by consolidating WhatsApp, email, chat, and social comments/DMs into one feed for efficient prioritization and response.
Boost efficiency and sales by viewing, editing, and canceling Shopify orders without leaving the MyAlice customer view, allowing for seamless order management and superior customer service.

About the Vendor

Alice Labs Pte. Ltd.
160 Robinson Road SBF Centre, #24-09, Singapore, 068914, SG
Visit Vendor Website
160 Robinson Road SBF Centre, #24-09, Singapore, 068914, SG Map

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Pricing

From $60/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
60.00
Maximum Price:
$
180.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Get ready to boost sales with the slick MyAlice, a fabulous tool designed to empower your eCommerce business with a powerful blend of live chat and social media capabilities. Carrying the wisdom of a well-loved 4.6-star average rating from nine reviews, MyAlice dynamically integrates WhatsApp, Instagram, Facebook, Line, Telegram, Viber, and more, right into your Shopify experience. It serves as an unforgettable parley spot for your customers, indulging them at the height of their buying intent with top-notch customer service. MyAlice not only centralizes your communication channels in a single feed - be it WhatsApp, emails, chat, or social media comments - but also allows you to manage your Shopify orders directly within the app, saving you time and keeping everything fuss-free! One of its standout features is the ingenious WhatsApp broadcast campaign tool, which facilitates personalized engagement with your customer list. Add to that its cart recovery and checkout reminder functions, also leveraging WhatsApp, and you’ve got a comprehensive, sales-focused customer service platform. In terms of migrations, there’s no need for worry as the transition from Gorgias, Zendesk, Fresh etc. is a breeze! Though it pops in at a minimum of $60 a month, remember there's a neat 14-day free trial to test the waters. I strongly recommend MyAlice for merchants looking to level up their sales and customer service game!

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Frequently Asked Questions

How can I use WhatsApp for business sales?
WhatsApp can be used for business sales by creating a business profile, setting up autoresponders, and utilizing its marketing tools to reach out to customers.
How can I boost my business on WhatsApp?
To boost your business on WhatsApp, ensure quick responses, make use of broadcast lists for mass messages without spamming, and offer customer support via the app.
How can I attract customers on WhatsApp?
Attracting customers on WhatsApp can be accomplished by offering exclusive deals and offers, creating engaging content, and providing excellent customer service.
How do I sell massively on WhatsApp?
To sell massively on WhatsApp, use the app to build personal relationships with customers, offer real-time customer support, and utilize its marketing tools to create targeted promotions.

Shopify App Comparison: WhatsApp & Helpdesk ‑ MyAlice vs Pushdaddy WhatsApp, Live Chat - which is better?

When comparing WhatsApp & Helpdesk - MyAlice and Pushdaddy WhatsApp, Live Chat, it's clear that both apps offer excellent customer service and communication capabilities. However, there are some key differences that set them apart.

WhatsApp & Helpdesk - MyAlice is a comprehensive messaging platform that allows you to manage customer queries across multiple channels, including WhatsApp, Instagram, Facebook, and more. It seamlessly integrates with your Shopify store, making it easy to convert customer interests into orders and sustain loyalty. With features like WhatsApp broadcast campaigns and abandoned cart recovery, this app is focused on boosting sales and enhancing customer experience. Its ability to consolidate all customer interactions into one feed streamlines your customer service and saves you time. With its seamless integration with top customer service providers, MyAlice offers a smooth transition for businesses looking to switch from other platforms.

On the other hand, Pushdaddy WhatsApp, Live Chat offers a similar range of customer communication options, including WhatsApp and Live Chat. However, it goes beyond communication by providing automation features specifically tailored for Shopify stores. From order confirmations to abandoned cart recovery, each interaction is designed to drive successful conversions and enhance the customer buying journey. This app also incorporates critical elements like FAQ Answers, allowing customers to get instant clarifications on common queries. Additionally, it provides integration with social media platforms like Facebook Messenger and Instagram, allowing for seamless social media marketing. Pushdaddy also offers additional features like review collection, tracking updates, and sign-up forms, making it an all-encompassing tool for customer service, communication, and marketing automation.

Overall, if you're looking for a messaging platform that focuses on consolidating customer interactions and enhancing sales, WhatsApp & Helpdesk - MyAlice is a great choice. However, if you're looking for a more comprehensive tool that includes automation features, social media integration, and additional functionalities, Pushdaddy WhatsApp, Live Chat would be the ideal app for your needs.

Attribute
WhatsApp & Helpdesk ‑ MyAlice Shopify AppWhatsApp & Helpdesk ‑ MyAlice
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 4.6 out of 5 4.3 out of 5
Number of Reviews 9 4191
Estimated Installs 0 34754
Min Price $60.00 $0.00
Max Price $180.00 $0.00
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