Last Updated:
July 17, 2024

Boost Sales and Improve Customer Experience with Atlasmic's Live Chat

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Unlock the future of customer service with a powerful ecommerce platform offering a suite of self-service tools for clientele. Designed specifically with blossoming ecommerce enterprises in mind, this application acts as your personal virtual helpdesk, focused on augmenting customer experiences and driving revenue growth.

This application isn't just a chatbox – it's a tailored customer service engine designed to fuel business expansion, regardless of your current business stage. Beginning with a simple interface, users revel in its ease, while the backend firepower ensures that all customer interactions are smoothly handled, leading to higher client satisfaction ratings.

As a central hub of customer assistance, this app effectively unburdens your team, freeing them to focus on further enhancing your brand. Witness the transformative power as your online store evolves, marking the path for sustained growth and a better bottom line.

Step up your customer service efforts and set new standards for online shopping experiences - all this while watching your profits escalate. This is the ultimate one-stop-shop for ecommerce operators aspiring to escalate their customer service, creating lovable brands customers will flock back to.

Features

Connect with visitors via live chat to solve problems and enhance customer experience
Capture leads and replies with the contact form, even when offline
Preview customers' browsing history and viewed products using the tracking tool
Allow users to check their order status through the order tracking tool
Quickly set up Atlasmic in your Shopify store in less than a minute for instant integration.

Benefits

Increase customer satisfaction and drive revenue growth with a tailored customer service engine, unburdening your team to focus on brand enhancement
Enhance online shopping experiences and increase profits by providing live chat support, capturing leads, and offering order tracking, leading to higher conversion rates and customer retention
Easily set up Atlasmic in your Shopify store within one minute, saving valuable time and resources.

About the Vendor

Atlasmic
VilkpΔ—dΔ—s g. 22, Vilnius, 03151, LT
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VilkpΔ—dΔ—s g. 22, Vilnius, 03151, LT Map

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Pricing

Free plan available. Free trial available.
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0.00
MaximumΒ Price:
$
99.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Say 'Hello' to Atlasmic Live Chat & Helpdesk, an all-you-need-to-know customer service platform, purpose-built for e-commerce businesses that are all about growth. Offering an array of purpose-built features such as live chat, lead capturing contact forms, customer browsing history preview, and customer order tracking tools, one thing's clear - Atlasmic aims to turn customer experience headaches into revenue opportunities. With an easy-to-set-up process that claims to weave seamlessly into your Shopify store in under a minute, Atlasmic is all about making life easier for e-commerce vendors. It's like having a backstage crew ready to handle and track customer queries and issues even when you're offline! And with a zero-dollar price tag on its starter plan, there's no excuse for not giving this highly-rated app a 'hoot' of approval. Though install metrics are behind the scenes, it shines bright with commendable reviews. Remember, folks, great customer experiences lay the cornerstone for successful e-commerce businesses, and Atlasmic seems like the perfect teammate for your journey.

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Frequently Asked Questions

Is Atlasmic Live Chat & Helpdesk easy to use?
Yes the application is designed with a simple interface to enhance user experience and ensure smooth customer interactions.
Can Atlasmic Live Chat & Helpdesk support in revenue growth?
Yes the app effectively handles all customer interactions, leading to higher client satisfaction ratings and further driving revenue growth.
Does Atlasmic Live Chat & Helpdesk act as a customer service engine for my online store?
Indeed, the application serves as a central hub for customer assistance, unburdening your team and allowing them to focus on brand enhancement instead.
Can I elevate my customer service standards using this application?
Definitely, the app not only escalates your customer service capabilities but also aids in creating a brand that clients love to come back to thereby setting new benchmarks for online shopping experiences.

Shopify App Comparison: Atlasmic Live Chat & Helpdesk vs Gorgias - which is better?

When comparing Atlasmic Live Chat & Helpdesk App to Gorgias, it's clear that both apps have powerful capabilities and features that can enhance customer service and drive revenue growth for ecommerce businesses. However, there are some key differences that set them apart.

Atlasmic's strength lies in its simplicity and ease of use. With a simple interface, users can quickly set up the app in their Shopify store and be ready to provide live chat support, capture leads, and offer order tracking in less than a minute. This streamlined approach unburdens the team and allows them to focus on enhancing the brand, ultimately increasing customer satisfaction and driving revenue growth. Additionally, Atlasmic's tracking tool allows users to preview customers' browsing history and viewed products, providing valuable insights for personalized interactions.

On the other hand, Gorgias offers a more comprehensive solution for customer interactions. With the ability to unify email, chat, voice, TikTok, Instagram, and more in one inbox, Gorgias provides a seamless experience for managing customer tickets. The application also includes powerful features like AI-powered ticket management and revenue statistics, which help support teams resolve questions promptly and gain insights into sales generation. With self-service resources and personalized responses through dynamic Macros, Gorgias empowers shoppers, reduces checkout friction, and turns support agents into strategic sales representatives, ultimately accelerating revenue generation.

We recommend Atlasmic Live Chat & Helpdesk App for ecommerce operators who are looking for a simple and easy-to-use solution to enhance their customer service efforts. With its quick integration, live chat support, lead capture, and order tracking features, Atlasmic can increase customer satisfaction and drive revenue growth. However, for businesses that require a more comprehensive approach to managing customer interactions across various channels, Gorgias is the recommended choice. Its unified inbox and powerful features like AI-powered ticket management and revenue statistics make it a valuable tool to transform support teams into revenue-generating assets and provide a seamless customer experience.

Attribute
Atlasmic Live Chat & Helpdesk Shopify AppAtlasmic Live Chat & Helpdesk
Gorgias Shopify AppGorgias
Average Rating 5 out of 5 4.3 out of 5
Number of Reviews 2 699
Estimated Installs 0 18028
Min Price $0.00 $10.00
Max Price $99.00 $900.00
Works With Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations
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