Enhance your communication with customers across platforms with this comprehensive live chat and helpdesk app. Designed for the versatile needs of Shopify sellers, it functions as a unified hub for numerous social media channels including WhatsApp, Twitter, Facebook, Line, Telegram, and more. Not to mention, even emails and SMS are integrated to streamline correspondence across platforms.
Adopt a real-time approach to customer service, swiftly resolving queries and enhancing your audience's shopping experience. With its user-friendly design, all interactions can be managed within a single dashboard, making multitasking a breeze, and leaving no room for lost chats or missed messages.
This app also comes equipped with a time-saving automation feature. Take the weight off your shoulders with automated repetitive tasks, and receive up-to-the-minute reporting and conversation status updates. Empower your team to engage customers more effectively and raise the bar for customer satisfaction.
Elevate your business's customer communication strategy with this all-in-one live chat and helpdesk solution designed exclusively for Shopify stores. Grow your brand, maintain happy customers, and optimize your workflow all in one go.
Focal Live Chat & Helpdesk
Gorgias
