Last Updated:
July 12, 2024

Convert Shoppers into Buyers with AI-Powered Live Chat and CRM

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Transform the way you connect with your customers with this multifaceted customer support solution. This app offers an ingenious blend of AI-powered chatbots and live chat services that are specifically designed to convert browsers into loyal, repeat customers. Seamlessly optimize your sales strategy with an interface that is intuitive and user-friendly.

Additionally, this tool helps streamline all your customer interactions by accumulating conversations from various platforms such as email, social media, SMS, and voice calls. It not only tracks order details and revenue but also integrates customer reviews and return histories. This unified single view creates a comprehensive picture of your customer interactions, equipping you to manage customer relationships more efficiently.

Let technology work for you with the app’s automations and AI-generated content. These features ensure faster response times and increase operational efficiency, allowing your team to deliver exceptional customer service. Experience a revolution of your helpdesk functionality, CRM, and chat capabilities all in one place with this app, elevating your Shopify store to the next level.

Features

Unify email, social, SMS, and voice conversations from all stores into a single inbox for streamlined customer interactions
Manage and create Shopify orders directly within customer support and chats for increased efficiency
Utilize AI to generate replies, FAQ articles, build chatbots, and summarize content for faster response times
Automate common tasks and patterns using data and rules to save time and increase operational efficiency
Conduct satisfaction surveys, offer status pages, and send push notifications to keep customers engaged throughout their journey.

Benefits

Increase customer loyalty and sales conversion rates with AI-powered chatbots and live chat services
Streamline customer interactions from multiple platforms to manage relationships more efficiently
Enhance operational efficiency and deliver exceptional customer service with automations and AI-generated content

About the Vendor

Reamaze
2155 East Warner Road, Tempe, AZ, 85284, US
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2155 East Warner Road, Tempe, AZ, 85284, US Map

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Pricing

From $29/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
29.00
MaximumΒ Price:
$
899.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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1 review in the last 30 days.

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3 reviews in the last 90 days.

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32 installs in the last 30 days.

508 install in the last 30 days.

508 installs in the last 30 days.

Owlfred Review

Re:amaze Live Chat Helpdesk CRM is a robust app with 250 reviews and an average rating of 4.3. With 6068 installs, this app offers AI-powered customer support, live chat, and CRM tools to help grow your business and keep customers happy. The pricing starts at $29 per month, making it an accessible choice for businesses of various sizes. Its features like unifying conversations across different channels, managing Shopify orders within the app, and utilizing AI for smarter responses make it a valuable tool for improving customer engagement. If you're looking to streamline customer support and enhance your customer relationships, Re:amaze could be a wise addition to your Shopify store's toolkit.

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Frequently Asked Questions

How can Reamaze Live Chat Helpdesk CRM improve my customer service?
Reamaze Live Chat Helpdesk CRM enhances customer service by providing a unified inbox for all customer conversations. It enables quicker replies, streamlines ticket management, and offers a user-friendly live chat feature.
Does Reamaze Live Chat Helpdesk CRM use AI for its functions?
While the specific use of AI in Reamaze isn't provided, many CRM platforms utilize AI technology to automate processes, understand customer behavior better, and offer predictive insights. It's advisable to check the app's detailed descriptions or contact their customer support to confirm.
How will using chat support like Reamaze benefit my Shopify store?
Chat support like Reamaze can benefit your Shopify store by improving customer interaction, speeding up issue resolution, and enhancing customer satisfaction. It allows immediate communication, making it easier to manage and monitor customer queries and feedback.
Can Reamaze Live Chat Helpdesk CRM handle multiple customer inquiries at once?
Reamaze Live Chat Helpdesk CRM is designed to handle multiple customer inquiries simultaneously through its ticket management system. This allows faster response times and fewer customer service backlogs, ensuring smooth and efficient customer experience.

Shopify App Comparison: Reamaze Live Chat Helpdesk CRM vs Pushdaddy WhatsApp, Live Chat - which is better?

Comparing the capabilities of Reamaze Live Chat Helpdesk CRM app and Pushdaddy WhatsApp, Live Chat app, both tools offer excellent customer communication solutions. Reamaze stands out with its AI-powered chatbots and live chat services that are designed to boost customer loyalty and sales conversion rates. With its intuitive interface, this app allows you to optimize your sales strategy seamlessly. On the other hand, Pushdaddy WhatsApp, Live Chat app provides effortless switching between WhatsApp and Live Chat, allowing for engaging and responsive customer conversations. Its automation features, such as order confirmations and abandoned cart recovery, are tailored to drive successful conversions and enhance the customer's buying journey.

When it comes to features, Reamaze excels at streamlining customer interactions from various platforms, including email, social media, SMS, and voice calls. This comprehensive view allows you to manage customer relationships more efficiently. Additionally, Reamaze offers automations and AI-generated content, ensuring faster response times and increased operational efficiency. Pushdaddy, on the other hand, goes beyond communication by incorporating elements like FAQ Answers and instant order status updates. It also provides the option to integrate Facebook Messenger and Instagram, tapping into the power of social media marketing. Overall, both apps offer valuable features that enhance customer service, streamline communication, and automate tasks, but Reamaze's focus on AI-powered chatbots and unified customer interactions gives it an edge in providing a comprehensive helpdesk and CRM solution.

Attribute
Reamaze Live Chat Helpdesk CRM Shopify AppReamaze Live Chat Helpdesk CRM
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 4.4 out of 5 4.3 out of 5
Number of Reviews 254 4186
Estimated Installs 5407 37338
Min Price $29.00 $0.00
Max Price $899.00 $0.00
Works With Checkout , Facebook, Instagram, Whatsapp, Messenger, Telegram
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